Chick-fil-A
6051 Sawmill Rd, Dublin
(614) 717-9404
Recent Reviews
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Not here
Go here for chicken sandwiches. Best in area. Don't go to Popeyes....service sucks there. Sandwiches are better here anyway.
Atmosphere: 4
Food: 5
Service: 5
I love this place. Everytime I go here the line is long but they get you through very quick. The food has never been bad and the workers are so kind to me. Highly recommend this chick fila over others.
Atmosphere: 5
Food: 5
Service: 5
As if the lines weren’t long enough in the drive-through. They are now requiring Uber and DoorDash orders to go in the drive-through. 20 minute wait to pick up an order when you should just be able to go to the counter and give the name and get it immediately, not to mention employees are super rude. They make you show them the order on your phone like you’re a Child they make you sit there and confirm it in front of them and then they talk to you, rudely while commanding that you turn on your hazards, to specify that you are a delivery driver, this is not gonna work. Do you know when people have crappy jobs and they get off on trying to have a authority over others? I get this all the time at Chick-fil-A more than any other restaurant.
July 2025 Review
Although employees are still typically very friendly and courteous, the speed and accuracy these days is hot or miss. A couple of weeks ago I ordered ahead, yet when I got to the pickup window I was told it would be a 5+ minute wait because they were out of biscuits. Really? During breakfast hours, how do you run out of biscuits? Also, ordering through the phone should tell them they have biscuit orders coming up.
Yesterday's experience was a total disaster. Again, we ordered in the app. The positive is now the app recognizes when you are there, so supposedly they start preparing your meal before you get to the order taker. Unfortunately, the car directly in front of us in our lane had a massive order. We got the the window and watched a large number of cars go through the other line go through, while we sat and waited. We watched our milkshakes sitting next to the hotel open doorway as they served everyone else. Eventually the order for the car in front of us came and then ours quickly followed. I think we were in line about 15 minutes total. Once we got home we realized my husband's sandwich was completely missing, my daughter's sandwich was spicy, when it should have been normal. Her sandwich along with another had the wrong toppings that we had paid extra for. The yogurt parfait was warm. The receipt had everything correct. Epic fail.
Original review from many years ago...
I already loved Chick Fil A, but they made my day when during breakfast hours they told my daughter she could order anything from the lunch menu. She just might have to wait a bit floor it to be cooked. Great food and great service.
Food: 3
Service: 3
I used the drive-thru. As always, service was friendly, patient, and helpful during the ordering process. My food was served hot, fresh, and delicious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich
Manager is not flexible. Miguel
Atmosphere: 1
Service: 1
Always a great stop, employees are ridiculously accommodating!
Atmosphere: 5
Food: 5
Service: 5
Loud and crowded, but good food and great service.
Atmosphere: 4
Food: 5
Service: 5
A very good Chick-fil-A they go above and beyond
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My favorite fast food. They have the most delicious salads!
Atmosphere: 5
Food: 5
Service: 5
Love the grilled chicken nuggets!!!
Atmosphere: 5
Food: 5
Service: 5
Chick fil A is a great place to take the whole family!!
Atmosphere: 5
Food: 5
Service: 5
Had to get used to the newer layout
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Nuggets, Chick-Fil-A Waffle Potato Fries
Lack of communication. It should not take 7 minutes to make a drink. There should be communication amongst the co-workers. Even when the drink was made the employee just placed it on the counter and didn’t let me know that the drink was mine. There were too many people on the clock- so it is hard to comprehend why it took so long.
Service: 1
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