My sandwich and customer service are always great š
Atmosphere: 5
Food: 5
Service: 5
Yaniris Garcia-Soto
Although the cashier tried to great in a positive way, when I asked for a chicken sandwich with lettuce, tomato, pickle, onion and mayo. She responded with āI donāt know if I can do that.ā To then proceed with my order and do it. ( a sandwich place canāt do a simple chicken sandwich!?!? SMH). I told her twice what I wanted and it was useless as she did not heat up the sandwich and did not put tomato or lettuce. Idk if she was tired but clearly didnāt pay attention and was lacking of desire to do anything. I was the only person in the place. So the ārush hour ā is not an excuse and her carry out are was empty. Iāll not be coming here again if something ad simple ācanāt be doneā or employees canāt even have attention to details.
Atmosphere: 1
Food: 1
Service: 1
sjbeaver
Went to the store to order this evening. Emplyee was standing by the cash register, cell phone to her ear. I walked up to the register, she continued talking on the phone, occasionally glancing at me. This went on fo some time. After a minute of being ignored I went to leave but then thought perhaps I was being unreasonable. I gave it another minute. Now two minutes had passed, she was still chatting on the phone and showed no interest in serving me. I left. Shame really, I kind of liked the subs. Won't be going back.
Atmosphere: 1
Food: 4
Service: 1
Kain Triton
Just like every other JJ's I've been to. Fast service, good sandwich, and friendly people working there.
Atmosphere: 5
Food: 5
Service: 5
Natalie Jacobsen
Soooo slow. Super disappointing. Every time I order online I make sure to order it well before I plan to head to pick up.
Atmosphere: 2
Food: 3
Service: 1
Ryan Jacobsen
Order is never ready when I pre order online. Recommend ordering an hour before needed because they are not āfreaky fastā
Atmosphere: 2
Food: 3
Service: 2
Peter Tabor
Waited 2 hours and they still havenāt delivered or resolved the order. It was a mistake to order from this location.
Atmosphere: 1
Food: 1
Service: 1
shaghayegh beik
I ordered hunterās club and they forgot to put roast beef in my sandwich!!!
aras Mortazavi
Do not order online!! Ordered online 30 min in advance. Waited for my food almost 15-20 min in store. Almost like they never looked at the order online .
Atmosphere: 4
Food: 4
Service: 2
Jeff Weed
I ordered for my office two weeks ago and for the third time in a row my order came without the Pickles I paid extra for. I called and spoke to a gentleman who was real nice. He said heād be happy to refund. Two weeks have gone by and I havenāt received my refund. I called today and spoke to a female manager, who would not help me. I explained I donāt have the order number anymore and gave the name on the order. She put me on hold for quite a while, came back and said she couldnāt find it as I explained to her that I didnāt have the order number anymore because I had filed the receipt with my company. She then explained that she could not find it and that I needed to call back or come in with the order number and hung up on me. Very disappointing from a place we order at least once a month for 10 people.
Ordered thru their website. They sent it to Uber for some reason. Currently been over 30 minutes and ETA says won't be here for another 20 minutes because my driver has stops along the way. Freaky fast...what a joke
Service: 1
Amanda Olson
I donāt ever really leave reviews but the management at this place is ridiculous! We will not be going back to this location ever again. I donāt know what has changed in the last year or so but this is absolutely ridiculous. Weāve had issues in the past where they have refused to take walk in orders and say you have to put in a pick up order online. Nope! I will go to the one in Hilliard before I do that. Tried to give them a chance today because we havenāt had Jimmy Johnās in a while so my husband went to go get me something for a treat. They took his order and then waited 20 minutes to tell him that they had a catering order come in! You should have said something before he ordered. Waiting 30+ minutes for one sandwich is absolutely ridiculous! You canāt spend 2 minutes to get ONE sandwich out the door for an online order that isnāt even ready yet because management says prioritize online orders? Shame on management for only having 2 employees working on a Saturday! There should be at least 1 or 2 more people working to handle walk in orders. I called my husband when he messaged me about the situation around 12:40 when he got there at 12! Told him to get a refund and go to Hilliard. They āvoidedā the check but didnāt actually issue the refund. They told my husband they would do so after they were done with that order which is totally unacceptable! my husband said whatever and left because heād been waiting almost an hour at that point. We will be keeping an eye out on our bank statement because we will file a chargeback if it isnāt refunded properly because guess what else they didnāt do because they were in a rush give him a copy of his damn receipt! Piss poor management!
Service: 1
M. Richardson
The sandwiches were AMAZING and Ashley was so kind and helpful. Thanks for a great dinner! ā„ļø
Atmosphere: 5
Food: 5
Service: 5
Thomas Kaluzny
The sandwiches were pretty good, but it was not the lightning quick service I would expect from Jimmy John's. Still, overall a good location.
My sandwich and customer service are always great š
Atmosphere: 5
Food: 5
Service: 5
Although the cashier tried to great in a positive way, when I asked for a chicken sandwich with lettuce, tomato, pickle, onion and mayo. She responded with āI donāt know if I can do that.ā To then proceed with my order and do it. ( a sandwich place canāt do a simple chicken sandwich!?!? SMH). I told her twice what I wanted and it was useless as she did not heat up the sandwich and did not put tomato or lettuce. Idk if she was tired but clearly didnāt pay attention and was lacking of desire to do anything. I was the only person in the place. So the ārush hour ā is not an excuse and her carry out are was empty. Iāll not be coming here again if something ad simple ācanāt be doneā or employees canāt even have attention to details.
Atmosphere: 1
Food: 1
Service: 1
Went to the store to order this evening. Emplyee was standing by the cash register, cell phone to her ear. I walked up to the register, she continued talking on the phone, occasionally glancing at me. This went on fo some time. After a minute of being ignored I went to leave but then thought perhaps I was being unreasonable. I gave it another minute. Now two minutes had passed, she was still chatting on the phone and showed no interest in serving me. I left. Shame really, I kind of liked the subs. Won't be going back.
Atmosphere: 1
Food: 4
Service: 1
Just like every other JJ's I've been to. Fast service, good sandwich, and friendly people working there.
Atmosphere: 5
Food: 5
Service: 5
Soooo slow. Super disappointing. Every time I order online I make sure to order it well before I plan to head to pick up.
Atmosphere: 2
Food: 3
Service: 1
Order is never ready when I pre order online. Recommend ordering an hour before needed because they are not āfreaky fastā
Atmosphere: 2
Food: 3
Service: 2
Waited 2 hours and they still havenāt delivered or resolved the order. It was a mistake to order from this location.
Atmosphere: 1
Food: 1
Service: 1
I ordered hunterās club and they forgot to put roast beef in my sandwich!!!
Do not order online!! Ordered online 30 min in advance. Waited for my food almost 15-20 min in store. Almost like they never looked at the order online .
Atmosphere: 4
Food: 4
Service: 2
I ordered for my office two weeks ago and for the third time in a row my order came without the Pickles I paid extra for. I called and spoke to a gentleman who was real nice. He said heād be happy to refund. Two weeks have gone by and I havenāt received my refund. I called today and spoke to a female manager, who would not help me. I explained I donāt have the order number anymore and gave the name on the order. She put me on hold for quite a while, came back and said she couldnāt find it as I explained to her that I didnāt have the order number anymore because I had filed the receipt with my company. She then explained that she could not find it and that I needed to call back or come in with the order number and hung up on me. Very disappointing from a place we order at least once a month for 10 people.
Food: 3
Service: 1
Restaurantji Recommends
They are far from freaky fast.
Ordered thru their website. They sent it to Uber for some reason. Currently been over 30 minutes and ETA says won't be here for another 20 minutes because my driver has stops along the way. Freaky fast...what a joke
Service: 1
I donāt ever really leave reviews but the management at this place is ridiculous!
We will not be going back to this location ever again. I donāt know what has changed in the last year or so but this is absolutely ridiculous. Weāve had issues in the past where they have refused to take walk in orders and say you have to put in a pick up order online. Nope! I will go to the one in Hilliard before I do that. Tried to give them a chance today because we havenāt had Jimmy Johnās in a while so my husband went to go get me something for a treat. They took his order and then waited 20 minutes to tell him that they had a catering order come in! You should have said something before he ordered. Waiting 30+ minutes for one sandwich is absolutely ridiculous! You canāt spend 2 minutes to get ONE sandwich out the door for an online order that isnāt even ready yet because management says prioritize online orders? Shame on management for only having 2 employees working on a Saturday! There should be at least 1 or 2 more people working to handle walk in orders. I called my husband when he messaged me about the situation around 12:40 when he got there at 12! Told him to get a refund and go to Hilliard. They āvoidedā the check but didnāt actually issue the refund. They told my husband they would do so after they were done with that order which is totally unacceptable! my husband said whatever and left because heād been waiting almost an hour at that point. We will be keeping an eye out on our bank statement because we will file a chargeback if it isnāt refunded properly because guess what else they didnāt do because they were in a rush give him a copy of his damn receipt! Piss poor management!
Service: 1
The sandwiches were AMAZING and Ashley was so kind and helpful. Thanks for a great dinner! ā„ļø
Atmosphere: 5
Food: 5
Service: 5
The sandwiches were pretty good, but it was not the lightning quick service I would expect from Jimmy John's. Still, overall a good location.
Atmosphere: 5
Food: 5
Service: 4
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