I found hair in my food and was not treated with proper customer service. I had been a consistent customer at Momo Ghar and until my last visit. Read below on my experience on customer service, where the manager blamed us for it instead.When we talked to the manager (this same manager I have had great conversations with before and was extremely friendly), he was not accommodating. He made the sly comment of "that's not my hair" and "so you find hair in your food when you eat at restaurants often, huh?". Is that really a way to talk to a customer? Or accuse them of something? Firstly they weren't wearing a hair net so you can figure out the rest, and rather than being accommodating they were accusing us that we put the hair in the food (I can't help but think that it maybe because we were South Asian?)I am positive if it were an American person instead of a South Asian, they would have reimbursed and gotten a fresh plate of food right away and not charged for the dish to make it right (which is what any other restaurant would do and is the expectation from a restaurant), until a little back and forth by my family after which he very unwillingly gave a 50% off from the 10% that went to 15% (for the 70% of the food that was present and the 30% they took back).Honestly it wasn't about the money otherwise we wouldn't have frequented there. It was about the fact that they didn't bother making it right and blamed us for it instead. For the first time I felt that I wasn't treated right.
Steve Spanoudis
A small place with big flavors. Steamed or pan-fried dumplings in savory jhol sauce, tasty vegetable stir fry over noodles. Tender stewed lamb. Never dissappointed with this place. And their take-out travels well - still just as good when you get it home.
Wendy Brandeberry
Love the food. Great service too.
Justin Dillahunt
The food was amazing and the cook was very informative and friendly
Rakesh
This place got good Nepali ambience, vibes. I really liked every item we ordered. If you like Lamb, go for their Lamb entree. We also had their Fried rice, Chicken chilly, and Noodles. Everything was great tasting. Superb service, waitress took care of us really good with smile on her face all the time. Chef came to the table to check on us, and it was really nice talking to him. I will definitely recommend to my friends.
Bryan Sacks
Momo Ghar is top on the list of places I tell people to check out when they come to the Columbus area. Everything and I mean everything on the menu is delicious. I recently moved so now this location is closer to me so needless to say I will be making many trips. I personally love the fried chicken momo, vegetable soup and the pork fried noodles. Definitely check this place out if you haven’t you might find you also love Tibetan food!
Mary Ann Sharits
Love this place!! Delicious food, for both meat eaters and vegetarian/ vegans. Food is always hot and the staff is wonderful.
Bhawna Singh
Amazing food , authentic taste, I love Momo, staff is friendly and funny. I enjoyed meal. Must recommended ??
T N Taylor
I LOVE THIS PLACE !!!The food at this place is incredible and the staff is very friendly.I especially love the Momos, and the Pork Chili, which is not a soup, but more of a pork and vegetable entree. The home made chili paste condiment is extremely good when added to any dish… I can’t get enough!!!
Mallanagouda Patil
As the name suggests it’s famous for momos. “Momo Ghar” means Momo house so you get wide variety of momos here. This is traditional Nepali and Tibetan cuisine. The have small menu in that you can chose and customize it. As I am being vegetarian I tried vegetarian momo, potato and vegetables stir fry. I loved the food and flavors. The place is small and ambience are good. If you love momos then you should go to this place. It’s clearly visible from sawmill road.
Always amazing customer service and incredible food. Great place to relax with friends and there's something on the menu for everyone. One of the BEST restaurants in all of Columbus.
Manish Acharya
Good food.
Todd Lee
Great food! New favorite place to eat out.
Tomm Butkovic
This place is always spectacular. Never had a bad experience. The food is made with love and is so tasty!!! The chef is a superstar in the kitchen and is also a really nice guy. Servers are kind and helpful too. He cares about your experience and the quality and consistency of their product.
Nate Evans
This place was much better when it was on Morse and run by ethnic people. Now it’s a bunch of white Dublin teenagers working there who goof off and play on their phones the whole time and make crappy food. The food and atmosphere here went downhill tremendously when they moved across town and lost their focus.
I found hair in my food and was not treated with proper customer service. I had been a consistent customer at Momo Ghar and until my last visit. Read below on my experience on customer service, where the manager blamed us for it instead.When we talked to the manager (this same manager I have had great conversations with before and was extremely friendly), he was not accommodating. He made the sly comment of "that's not my hair" and "so you find hair in your food when you eat at restaurants often, huh?". Is that really a way to talk to a customer? Or accuse them of something? Firstly they weren't wearing a hair net so you can figure out the rest, and rather than being accommodating they were accusing us that we put the hair in the food (I can't help but think that it maybe because we were South Asian?)I am positive if it were an American person instead of a South Asian, they would have reimbursed and gotten a fresh plate of food right away and not charged for the dish to make it right (which is what any other restaurant would do and is the expectation from a restaurant), until a little back and forth by my family after which he very unwillingly gave a 50% off from the 10% that went to 15% (for the 70% of the food that was present and the 30% they took back).Honestly it wasn't about the money otherwise we wouldn't have frequented there. It was about the fact that they didn't bother making it right and blamed us for it instead. For the first time I felt that I wasn't treated right.
A small place with big flavors. Steamed or pan-fried dumplings in savory jhol sauce, tasty vegetable stir fry over noodles. Tender stewed lamb. Never dissappointed with this place. And their take-out travels well - still just as good when you get it home.
Love the food. Great service too.
The food was amazing and the cook was very informative and friendly
This place got good Nepali ambience, vibes. I really liked every item we ordered. If you like Lamb, go for their Lamb entree. We also had their Fried rice, Chicken chilly, and Noodles. Everything was great tasting. Superb service, waitress took care of us really good with smile on her face all the time. Chef came to the table to check on us, and it was really nice talking to him. I will definitely recommend to my friends.
Momo Ghar is top on the list of places I tell people to check out when they come to the Columbus area. Everything and I mean everything on the menu is delicious. I recently moved so now this location is closer to me so needless to say I will be making many trips. I personally love the fried chicken momo, vegetable soup and the pork fried noodles. Definitely check this place out if you haven’t you might find you also love Tibetan food!
Love this place!! Delicious food, for both meat eaters and vegetarian/ vegans. Food is always hot and the staff is wonderful.
Amazing food , authentic taste, I love Momo, staff is friendly and funny. I enjoyed meal. Must recommended ??
I LOVE THIS PLACE !!!The food at this place is incredible and the staff is very friendly.I especially love the Momos, and the Pork Chili, which is not a soup, but more of a pork and vegetable entree. The home made chili paste condiment is extremely good when added to any dish… I can’t get enough!!!
As the name suggests it’s famous for momos. “Momo Ghar” means Momo house so you get wide variety of momos here. This is traditional Nepali and Tibetan cuisine. The have small menu in that you can chose and customize it. As I am being vegetarian I tried vegetarian momo, potato and vegetables stir fry. I loved the food and flavors. The place is small and ambience are good. If you love momos then you should go to this place. It’s clearly visible from sawmill road.
Restaurantji Recommends
Always amazing customer service and incredible food. Great place to relax with friends and there's something on the menu for everyone. One of the BEST restaurants in all of Columbus.
Good food.
Great food! New favorite place to eat out.
This place is always spectacular. Never had a bad experience. The food is made with love and is so tasty!!! The chef is a superstar in the kitchen and is also a really nice guy. Servers are kind and helpful too. He cares about your experience and the quality and consistency of their product.
This place was much better when it was on Morse and run by ethnic people. Now it’s a bunch of white Dublin teenagers working there who goof off and play on their phones the whole time and make crappy food. The food and atmosphere here went downhill tremendously when they moved across town and lost their focus.
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