This Starbucks is always super busy with the pickup and mobile orders especially in the weekday mornings. And they have a crowded dine-in during weekends. Despite too many orders ahead, the workers in the store were putting in their full effort to deliver everything on time. Kudos to them.I ordered a grande white chocolate mocha and it was as good as I could get anywhere. $5.65 is a little too pricey for a random mocha but I am not a frequent buyer or a coffee addict, so no complaints there. If you like the Starbucks franchise in general, you'd like this particular branch as well.
Atmosphere: 5
Food: 5
Service: 5
Susan B.
Love this location. I switched to this location after I continue to have poor service at the Perimeter location. It is more out of my way even as I live on Avery road area near the other location and then I need to get to 270 s to head to Columbus for work. However so worth it boy service at this location fantastic no matter if I go week mornings or on the weekends. I must have decaf drinks because of heart disease And when I order any drinks including Fraps the do them as I ask and they even take time to give ideas of other drinks for me to try and thus is through the drive through and when very short staffed and had to have limited hours. The management of this location should be very proud. I recommend this location! Luv u guys please don't change
Suzanne Williams
The staff was very pleasant, and my first Christmas drink this season was delicious! Thank you, Diego for brightening my day!
Atmosphere: 5
Food: 5
Service: 5
Sierra Edwards
Andy, the barista is amazing. Best customer service I’ve ever had!!!
Atmosphere: 5
Food: 5
Service: 5
Tom Hodgson
With no one in there, it could not be any slower. Hard to imagine that Starbucks run out of coffee?!
Atmosphere: 5
Food: 5
Service: 2
mamahas5
My fav Starbucks in Columbus! They are the friendliest and they are fast!!!
Atmosphere: 5
Food: 5
Service: 5
Melissa T.
3 stores near this location turned off their order ahead option. Their business increased trifold and they still delivered great customer service.
Shelbi Sueno
Everyone is always friendly when I go. I will say I think you should cut down some of the greenery in the front. It covers up the building so much you can barely see there is a Starbucks right there. You would only know it if you live/work in the area.
Food: 3
Service: 4
Kimberly Amaya
My favorite Starbucks locations in Dublin & Hilliard is here in Frantz Rd!!Dietary restrictions: I'm Dairy free, never an issue & always great recommendations
Atmosphere: 5
Food: 4
Service: 5
Ahmad Faris
It seems starbucks closes sooner and sooner every day. Now they close at 5:30 although it says 6:30? Next, they will close at 3? Im not sure how their business model is sustainable like that.
TIP YOUR DELIVERY DRIVERS ON KROGER/IC MORE THAN $3 FOR ALL THE MILK YOU EXPECT TO BE DELIVERED!!AND THE CUSTOMER SERVICE ISN’T UP TO PAR WHEN ENTERING!
david lindley
It's a Starbucks, nothing much else to say.The coffee is fine, but why do their staff always look so miserable these days?
RC WM
I have loved Starbucks for years. We tried the breakfast sandwiches for the first time! It will not be the last. Delicious. Taking the service to the next level are the small details in the bathroom! Sink mount hand dryer and super soft toilet paper blew my mind?
Atmosphere: 5
Food: 5
Service: 5
Han Xi
This is the amount of ice they put in your cold brew when you’re polite say “please” and “thank you” every chance you get to the employees. They go above and beyond to try and ruin the customer’s day. $5 for 10 sips of coffee. Thank you!
J McD
I swear this is the only Starbucks in Columbus OH that has friendly staff, makes quality drinks and provides all necessary utensils and napkins.
This Starbucks is always super busy with the pickup and mobile orders especially in the weekday mornings. And they have a crowded dine-in during weekends. Despite too many orders ahead, the workers in the store were putting in their full effort to deliver everything on time. Kudos to them.I ordered a grande white chocolate mocha and it was as good as I could get anywhere. $5.65 is a little too pricey for a random mocha but I am not a frequent buyer or a coffee addict, so no complaints there. If you like the Starbucks franchise in general, you'd like this particular branch as well.
Atmosphere: 5
Food: 5
Service: 5
Love this location. I switched to this location after I continue to have poor service at the Perimeter location. It is more out of my way even as I live on Avery road area near the other location and then I need to get to 270 s to head to Columbus for work. However so worth it boy service at this location fantastic no matter if I go week mornings or on the weekends. I must have decaf drinks because of heart disease And when I order any drinks including Fraps the do them as I ask and they even take time to give ideas of other drinks for me to try and thus is through the drive through and when very short staffed and had to have limited hours. The management of this location should be very proud. I recommend this location! Luv u guys please don't change
The staff was very pleasant, and my first Christmas drink this season was delicious! Thank you, Diego for brightening my day!
Atmosphere: 5
Food: 5
Service: 5
Andy, the barista is amazing. Best customer service I’ve ever had!!!
Atmosphere: 5
Food: 5
Service: 5
With no one in there, it could not be any slower. Hard to imagine that Starbucks run out of coffee?!
Atmosphere: 5
Food: 5
Service: 2
My fav Starbucks in Columbus! They are the friendliest and they are fast!!!
Atmosphere: 5
Food: 5
Service: 5
3 stores near this location turned off their order ahead option. Their business increased trifold and they still delivered great customer service.
Everyone is always friendly when I go. I will say I think you should cut down some of the greenery in the front. It covers up the building so much you can barely see there is a Starbucks right there. You would only know it if you live/work in the area.
Food: 3
Service: 4
My favorite Starbucks locations in Dublin & Hilliard is here in Frantz Rd!!Dietary restrictions: I'm Dairy free, never an issue & always great recommendations
Atmosphere: 5
Food: 4
Service: 5
It seems starbucks closes sooner and sooner every day. Now they close at 5:30 although it says 6:30? Next, they will close at 3? Im not sure how their business model is sustainable like that.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
TIP YOUR DELIVERY DRIVERS ON KROGER/IC MORE THAN $3 FOR ALL THE MILK YOU EXPECT TO BE DELIVERED!!AND THE CUSTOMER SERVICE ISN’T UP TO PAR WHEN ENTERING!
It's a Starbucks, nothing much else to say.The coffee is fine, but why do their staff always look so miserable these days?
I have loved Starbucks for years. We tried the breakfast sandwiches for the first time! It will not be the last. Delicious. Taking the service to the next level are the small details in the bathroom! Sink mount hand dryer and super soft toilet paper blew my mind?
Atmosphere: 5
Food: 5
Service: 5
This is the amount of ice they put in your cold brew when you’re polite say “please” and “thank you” every chance you get to the employees. They go above and beyond to try and ruin the customer’s day. $5 for 10 sips of coffee. Thank you!
I swear this is the only Starbucks in Columbus OH that has friendly staff, makes quality drinks and provides all necessary utensils and napkins.
Atmosphere: 5
Food: 5
Service: 5