The Wendy's Company

I Cannot believe you would change the best Taco Salad! Why? No salsa, no sour cream and no chips! Un real

Atmosphere: 4

Food: 1

Service: 4

Love Wendy’s food but there is Absolutely NO customer support whatsoever on trying to get help to do password reset on app to get the deals. Multiple calls to customer service to just sit on hold with no answer and no help on chat either also used the email with no response 🤷‍♂️. Pricing is out of control unless you use the apps to get the deals. I’m not making a new email account just to use the Wendy’s app 🙄🤦‍♂️.

Atmosphere: 3

Food: 5

Service: 1

The quality of some of the locations are costing good locations business. Maybe some stricter regulations or whatever would do this place good. Because I dont go to any Wendy's after the experience I had & whenever I'm with someone who's considering Wendy's I tell them about it & say what about McDonald's

Atmosphere: 2

Food: 2

Service: 1

My 16 yr old son has not been paid in over a month, yall are definitely getting sued. He is a minor and he's not a slave

I'm telling everyone not to eat here due to food contamination. They force employees to work while sick. Disgusting!!!

Atmosphere: 1

Food: 1

Service: 1

Y'all need to ditch your phrama-bro CEO before he runs your company right into the dirt. Can't believe he took me from a longtime customer to pure loathing of the brand. I don't reckon I'll ever eat Wendy's again with that guy around.

Super Friendly staff

Atmosphere: 5

Food: 5

Service: 5

Perfect. Only one issue. The bread for the french toast is 2/3 the size that it uses to be.

Atmosphere: 5

Food: 5

Service: 5

I am very disappointed with the Wendy's corporate office. The Wendy's app encourages customers to submit comments regarding Wendy's. I submitted a request to change the Wendy's app and add an additional food item that was missing. I received no response from Wendy's regarding my suggestion. Several weeks later I checked the Wendy's app and found that Wendy's changed the app and used my suggestion. I did not receive any response from the Wendy's corporate office. This includes no letter, phone call, text message or email. They completely ignored the courtesy of giving me credit for using my suggestion. The result may helped Wendy's sell thousands of this food item on their app! I was very upset and followed up by calling customer care. I spoke with an individual who claimed I would be rewarded with $10 on the mobile app. Not only is this barely a reward for helping Wendy's sell thousands of this food item I never received the $10!! I checked with my local restaurant. The local restaurant manager felt bad about my experience and gave me $10. I hope this wasn't out of his pocket. Wendy's corporate office needs to do a much better job thanking and rewarding their loyal customers.

Surge pricing will end inbankruptcy. Don't be greedy!

Atmosphere: 1

Food: 1

Service: 1

Surge pricing is a great way to lose all your customers. Congratulations.

Atmosphere: 1

Food: 1

Service: 1

Won't eat at wendys ever again. Another corporation sucking middle and lower class dry with their overpriced food and surge pricing gimmick. You are not a restaurant, you are fast food that isn't very fast.

Atmosphere: 1

Food: 1

Service: 1

Surge pricing for my food? What a great way to “provide an enhanced customer and crew experience!”I’m only going to Wendy’s during peak hours now, because I, a lifelong consumer, love paying more than I have to. Why would I pay normal pricing when surge pricing is on option?!?I think it’s great. Leave it to Wendy’s to innovate like no one else!

This is Wendy's corporate building. No Wendy's food.

Atmosphere: 5

Food: 5

Service: 5

They should served turkey

Atmosphere: 1

Food: 1

Service: 1