Me and my sister went through the drive thru to get the new how to train your dragon meal and the workers gave us fries instead of the mozzarella sticks that we had asked for. We had corrected the guy multiple times and he kept saying he didn’t know what we meant. We also asked for medium drinks and they had given us smalls. We went inside to tell them that we wanted what was advertised and we didn’t get that. The workers were acting like it was funny and were not helpful at all. I genuinely think one of the workers we had talked to was high because he couldn’t even talk clearly and looked like he wasn’t even there. I think it’s very unprofessional to be working in that state.
Atmosphere: 1
Service: 1
Tim Schluter
This location is a disgrace to the brand and the night shift just keeps getting worse. Stay. Away from this location and visit the one downtown.
Atmosphere: 5
Food: 5
Service: 5
Redneck Madness
They always mess up my order can't ever get it right they must have hearing problems
Atmosphere: 1
Food: 3
Service: 1
Alwynn Sylver
Service sucked.. Employees were too busy running around and laughing and giggling like toddlers. The guy who took my order had an attitude the whole time AND got my order wrong and I had to correct him. Our burgers didn't even have cheese on them. Prices are too high to be getting crap service and even crappier food. Do better. The manager of this location should be fired as should every employee. I will be reporting this location to corporate because this isn't the first time they messed up. Sucks to suck
Atmosphere: 1
Food: 1
Service: 1
Sam Kowalski
Waiting in line for over 15 minutes for just a burger and side... at this point I could have made a burger at home. Not worth the wait or poor service. Very dissapointed.
Atmosphere: 1
Food: 1
Service: 1
Jake Havin
I ordered a whopper and this is what I get
Atmosphere: 4
Food: 1
Service: 4
Joshua Mountz
I always go there after a fasting blood test at the Cleveland Clinic health center across the street. It may be a little busy, but what do you expect from a shopping center that has a dmv testing center, a medical center, and a Walmart
Great service the food wasn't even lukewarm. I Got a fish sandwich, and it was cool and disgusting. BK has gone way down hill. No wonder we had 2 BK's in town go out of business.
Food: 1
Service: 5
Rick Adkins
Literally zero effort! I returned my order and will not be attempting that ever again.
Atmosphere: 1
Food: 1
Service: 1
Jon Graham
Bunch of unsupervised kids working having a good ol time do not waist your time or money
I mean seriously? Unprofessional and disgusting. The lady taking our money talking to us with her mouth completely full of food. Absolutely repulsive. That's not even the worst part. She constantly kept telling us to hold on a moment because she just KEPT EATING DURING ORDER TAKING. Then we had to repeat our order like 4-5 times because she just kept telling us to hold on and we can clearly hear that her mouth is full. So rude. There's nothing wrong with eating I totally understand but while taking the order AND when you're talking? What the heck man. Do better.
Atmosphere: 1
Food: 1
Service: 1
Jason Knotts
Customer service and the food is completely going down hill. 100%
Atmosphere: 1
Food: 1
Service: 1
Nicole Vistucis
The fries are always cold unless you order no salt. I usually stop here for lunch, only because it's cheap and close honestly
Me and my sister went through the drive thru to get the new how to train your dragon meal and the workers gave us fries instead of the mozzarella sticks that we had asked for. We had corrected the guy multiple times and he kept saying he didn’t know what we meant. We also asked for medium drinks and they had given us smalls. We went inside to tell them that we wanted what was advertised and we didn’t get that. The workers were acting like it was funny and were not helpful at all. I genuinely think one of the workers we had talked to was high because he couldn’t even talk clearly and looked like he wasn’t even there. I think it’s very unprofessional to be working in that state.
Atmosphere: 1
Service: 1
This location is a disgrace to the brand and the night shift just keeps getting worse. Stay. Away from this location and visit the one downtown.
Atmosphere: 5
Food: 5
Service: 5
They always mess up my order can't ever get it right they must have hearing problems
Atmosphere: 1
Food: 3
Service: 1
Service sucked.. Employees were too busy running around and laughing and giggling like toddlers. The guy who took my order had an attitude the whole time AND got my order wrong and I had to correct him. Our burgers didn't even have cheese on them. Prices are too high to be getting crap service and even crappier food. Do better. The manager of this location should be fired as should every employee. I will be reporting this location to corporate because this isn't the first time they messed up. Sucks to suck
Atmosphere: 1
Food: 1
Service: 1
Waiting in line for over 15 minutes for just a burger and side... at this point I could have made a burger at home. Not worth the wait or poor service. Very dissapointed.
Atmosphere: 1
Food: 1
Service: 1
I ordered a whopper and this is what I get
Atmosphere: 4
Food: 1
Service: 4
I always go there after a fasting blood test at the Cleveland Clinic health center across the street. It may be a little busy, but what do you expect from a shopping center that has a dmv testing center, a medical center, and a Walmart
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger, Chicken Nuggets, Hash Browns, Bacon Egg \u0026 Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
Great service the food wasn't even lukewarm. I
Got a fish sandwich, and it was cool and disgusting. BK has gone way down hill. No wonder we had 2 BK's in town go out of business.
Food: 1
Service: 5
Literally zero effort! I returned my order and will not be attempting that ever again.
Atmosphere: 1
Food: 1
Service: 1
Bunch of unsupervised kids working having a good ol time do not waist your time or money
Restaurantji Recommends
Good food
Atmosphere: 4
Food: 4
Service: 4
Been here 3 times and Order wrong every time.
I mean seriously? Unprofessional and disgusting. The lady taking our money talking to us with her mouth completely full of food. Absolutely repulsive. That's not even the worst part. She constantly kept telling us to hold on a moment because she just KEPT EATING DURING ORDER TAKING. Then we had to repeat our order like 4-5 times because she just kept telling us to hold on and we can clearly hear that her mouth is full. So rude. There's nothing wrong with eating I totally understand but while taking the order AND when you're talking? What the heck man. Do better.
Atmosphere: 1
Food: 1
Service: 1
Customer service and the food is completely going down hill. 100%
Atmosphere: 1
Food: 1
Service: 1
The fries are always cold unless you order no salt. I usually stop here for lunch, only because it's cheap and close honestly
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Nuggets
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