Hazel's Family Restaurant

615 Cleveland St, Elyria
(440) 365-3513

Recent Reviews

June Drake

Sandy was our server and she was awesome!She was attentive and right on top of our coffee refills.She even reminded me to place a to go order I had forgotten about.Great job Sandy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Toast, Biscuits and Gravy

Roy Jordan

If you order The Perch dinner... just know it's not Lake Erie perch. Bland taste on burgers, coleslaw was on point.

Atmosphere: 3

Food: 2

Service: 4

Pat Schwarz

Took my neighbors on Friday for fish. They had never been to Hazel’s before. We all had the fish dinner and it was delicious. We were extremely happy with the size of the portions. Everything was delicious. The price was great for the 3 seniors and we all agreed that we would be eating there more.Good place to eat and great service!

Atmosphere: 5

Food: 5

Service: 5

jeff bramley

Great place to

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Toast, Meat Sensation

krista harrold

Food was amazing!! Service was amazing!! We had a wonderful time and plan to come back again!! Soon!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Steak, Corned Beef Hash, French Toast, Three Meat Omelet, Meat Skillet, Biscuits and Gravy

joshua fielding

Great food great staff awesome family owned establishment brings back memories from the diner I used to get breakfast at back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Corned Beef Hash, Meat Sensation

Greg Hamper

The menu has many options. We stopped for breakfast at 7 AM. Our food was served in eight minutes after we place our orders.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Toast, Meat Sensation

David Rice

Me and my wife and son used to come here regularly to get the biscuits and gravy within the past couple of months they switch their recipe and it is horrible I won't be

Atmosphere: 2

Food: 1

Service: 2

Lee Turner

Great food and service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Corned Beef Hash

Theresa Van Keuren

Glad they are still in business while maintaining good service and food at prices you can't beat!

Jessica

Too small for a big

Atmosphere: 1

Food: 1

Service: 1

Wayne Appleby

Wheelchair accessibility: Good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hazel's Skillet Special

Heather Crawfordiu

the service was amazing...food was

Atmosphere: 5

Food: 5

Service: 5

Vincent Smith

Whatever happened to the way Hazel’s used to be? My wife and I came in around noon, found a table and seated ourselves like the sign stated. We were greeted and asked for our drink orders. It was fairly busy but it seemed like the rush was on its way out because after about 5 minutes it cleared out. Then another 5 minutes went by, as we contemplated leaving, our drinks finally made it to us.We put our orders in, mine was a country fried steak with sunny side up eggs. When I received the plate, it looked as if the cook was just slopping the food around. The steak was splatted on top of the eggs, busting the yolks open, so it was extremely runny and messy. If there wasn’t enough room on the plate for the eggs, steak, or hash browns then a 2nd plate should have been used. I didn’t have time to send the food back so I ate it anyways, unhappily at best.As we ate, the guy who must be tasked to fill coffee and clean the tables came by literally every 2 minutes. He interrupted me eating 3 times to ask about filling my full coffee mug, in about a 5 minute time span. He was also extremely loud, not sure if he was hard of hearing but I could literally only hear him at times. It was not a pleasant experience while he was on the floor.Finally, and this is enough for us to never return to this establishment again, was how we were given the check. The older, shorter, grey haired lady who from what I gathered either owned or managed the restaurant, decided a new 4 top table that was next to us was worth her attention more than we were. The lady literally threw the check on our table, with no words or offer of a box or anything, and turned right around to the new table putting on the nicest face. That was the most disrespectful display of customer service I’ve ever been dealt, and even more disgusting coming from someone who should be offering the best service possible. I normally tip very well, but this type of behavior did not warrant one.I used to frequent Hazel’s with my late mother quite often, so this was such a sad site to see. I almost took the time to talk to the gentleman sitting at the counter who claimed to be the owners father or husband, to see what he thought of how my wife and I had been treated. But instead I’ll let this review speak for itself, and there is a great chance that we will never be coming back to Hazel’s Family Restaurant ever again. Because if that is how they want to treat us, we don’t want to support the family.

Atmosphere: 1

Food: 3

Service: 1

Paul Reising

Place is amazing great food great people.

Atmosphere: 5

Food: 5

Service: 5

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