Clown show 🤡 and noticed same at other locations. Everytime I ordered too much dilly dally, lollygag, weeblewobble inefficiency behind the counter. Scatterbrained assembly line approach is too slow. The sandwich should go straight onto the wrapping paper for added toppings, and wrapped right there when done then moved. Not being placed in the previous sandwich leftover slop, then inched along slid to get wrapped by the cash register from another person than who made it?!? With different people constantly moving around all over the place, taking turns wasting gloves to wrap then take off for the register, making messes, dropping food on the floor at the grill trying to slide it over onto a lower counter where the bread is and miss?!? Should be done in hand over the grill or some better side grill arrangement. Then having to restart grilling the same order slowing the whole process?!? I ordered cold and hot sandwiches and got wrong bread type on the hot that seemed stale. For a major franchise this is ridiculous and needs to be rethought how to make sandwiches at high volumes, and from the corporate level how to improve management and figure out whose position is what behind the counter.
Atmosphere: 2
Food: 2
Service: 1
Meighan Johnson
Everyone is so quick and friendly! Sandwiches are amazing!
Atmosphere: 5
Food: 5
Service: 5
Lisa M.
Johanna is amazing making the perfect sub! Thank you!!!!!
Atmosphere: 5
Food: 5
Service: 5
Eric Burgos
Don't pick up! Unless you want to want to be ignored! The reason people order for pick up is they don't want to wait!! Service sucks!!
Atmosphere: 1
Food: 4
Service: 1
Andy Plas
We order a sandwich with double bacon their were 2 chewey peaces of bacon total on sandwich at 14 dollar price tag. Waited ten minutes after call in time. The last time I was their I noticed thier meat slices are thinner and less . I thought Id try it again paid for extra meat on 2 sandwiches with a 28 dollar price tag just for sandwiches only and the bread was rock hard on both sanwiches. Wont go back again .
Atmosphere: 1
Food: 1
Service: 1
Dianna Koch
The employees and service are superior at this store!! We visit Jersey Mike’s often and this is by far the best store!!!
Atmosphere: 5
Food: 5
Service: 5
Andrea Bohrer
Tiffany the manager is the best!! Chestnut commons Elyria. She went out of her way to make things right. I had accidentally ordered a pick up order while claiming my rewards. But I needed a delivery.
She had already left work for the day but came back just to deliver my order.
Please promote her ! But keep her in Lorain county! She is dedicated and smart.
Atmosphere: 5
Food: 5
Service: 5
Jason Jesse
The food is always great.
Atmosphere: 5
Food: 5
Service: 5
Scott Childers
Every time we have placed an order it was correct and on time and delicious.
Atmosphere: 5
Food: 5
Service: 5
ckSage (ckSage)
Amazing staff members! Friendly and efficient. Great quality ingredients too!
Clown show 🤡 and noticed same at other locations. Everytime I ordered too much dilly dally, lollygag, weeblewobble inefficiency behind the counter. Scatterbrained assembly line approach is too slow. The sandwich should go straight onto the wrapping paper for added toppings, and wrapped right there when done then moved. Not being placed in the previous sandwich leftover slop, then inched along slid to get wrapped by the cash register from another person than who made it?!? With different people constantly moving around all over the place, taking turns wasting gloves to wrap then take off for the register, making messes, dropping food on the floor at the grill trying to slide it over onto a lower counter where the bread is and miss?!? Should be done in hand over the grill or some better side grill arrangement. Then having to restart grilling the same order slowing the whole process?!? I ordered cold and hot sandwiches and got wrong bread type on the hot that seemed stale. For a major franchise this is ridiculous and needs to be rethought how to make sandwiches at high volumes, and from the corporate level how to improve management and figure out whose position is what behind the counter.
Atmosphere: 2
Food: 2
Service: 1
Everyone is so quick and friendly! Sandwiches are amazing!
Atmosphere: 5
Food: 5
Service: 5
Johanna is amazing making the perfect sub! Thank you!!!!!
Atmosphere: 5
Food: 5
Service: 5
Don't pick up! Unless you want to want to be ignored! The reason people order for pick up is they don't want to wait!! Service sucks!!
Atmosphere: 1
Food: 4
Service: 1
We order a sandwich with double bacon their were 2 chewey peaces of bacon total on sandwich at 14 dollar price tag. Waited ten minutes after call in time. The last time I was their I noticed thier meat slices are thinner and less . I thought Id try it again paid for extra meat on 2 sandwiches with a 28 dollar price tag just for sandwiches only and the bread was rock hard on both sanwiches. Wont go back again .
Atmosphere: 1
Food: 1
Service: 1
The employees and service are superior at this store!! We visit Jersey Mike’s often and this is by far the best store!!!
Atmosphere: 5
Food: 5
Service: 5
Tiffany the manager is the best!! Chestnut commons Elyria. She went out of her way to make things right. I had accidentally ordered a pick up order while claiming my rewards. But I needed a delivery.
She had already left work for the day but came back just to deliver my order.
Please promote her ! But keep her in Lorain county! She is dedicated and smart.
Atmosphere: 5
Food: 5
Service: 5
The food is always great.
Atmosphere: 5
Food: 5
Service: 5
Every time we have placed an order it was correct and on time and delicious.
Atmosphere: 5
Food: 5
Service: 5
Amazing staff members! Friendly and efficient. Great quality ingredients too!
Food: 5
Service: 5
Restaurantji Recommends
So yummy in my tummy yum yum yuuuuummm
Atmosphere: 5
Food: 5
Service: 5
Tiffany always is extremely friendly and helpful when we come in. Food is always fresh and delicious. 10/10 experience every time !
Atmosphere: 5
Food: 5
Service: 5
My favorite sub.
Atmosphere: 5
Food: 5
Service: 5
Our favorite Jersey Mike's location! The sandwiches are always fresh and delicious. The customer service has always been great as well.
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
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