Marco's Pizza
8653 W Ridge Rd, Elyria
(440) 322-0777
Recent Reviews
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Pizzas always hot! Never had any issues
We bought a house around the corner, never liking Marcos in the past I was skeptical to order but did anyways.
It’s been a year and we order at least twice a month. We are never disappointed! They are always so quick, friendly and the food is always extremely hot when they arrive.
They are so generous with the toppings and always make the cheesy bread PERFECT (it’s my daughter’s favorite).
I ordered Marcos by my sisters house and it was highly disappointing compared to this location. They are the best!
I normally order from the store anytime I order from Marcos and I've never had a problem until I got an attitude from the girl who took my order this evening.
This location has seemed to have gone downhill. Very disorganized. The young lady that checked me out rushed me through rudely only to find that the order was wrong. It was too far to turn around, but sauce was missing for cheesy bread, and the pizza order was wrong. Pop wasn’t ready and she rudely pointed to the cooler. We will go somewhere else the next time that we order.
The Cauliflower Pizza crust was hard as a rock, but when I heated it up the next day though it was perfect.
I order all the time. I do mean all the time. They have the best 2 delivery guys. Idk their name, but if I had more money, I would give yall triple the amount I give. They’re amazing. The food is crazy good. I’m forever thankful for their service. I’m a pizza head, and they take their time. It’s sooooo good.
Atmosphere: 5
Food: 5
Service: 5
The employees are awesome. The franchisee and the manager, not so much. My husband got a lite sauce and got extra sauce 2 times in a row. The manager said he would remake it. Came in today and the manager decided that he won't. I was also trying to order on the phone to pay for our family dinner. They dont honor my rewards, nor would the manager give me 2 off for one pizza. The Texas Roadhouse we ordered instead was phenomenal. Glad my tip and money were spent elsewhere. We'll go to North Ridgeville instead if we want Marcos again.
Atmosphere: 1
Food: 1
Service: 5
I did complain about not getting my banana peppers and about onions being piled in one spot and ham slices instead of ham pieces. Not thinking that's more meat for me. Over all the pizza 🍕 was delicious. The lady didn't apologize for leaving off my banana peppers but offered to send some back out. I apologize for my rudeness
Food: 4
Service: 4
I should have taken a photo. The medium steak and cheese pizza was the best I ever had! I'd never been to this particular Marco's, and was very impressed, with the cleanliness, friendly staff, and of course the pizza!
Atmosphere: 5
Food: 5
Service: 5
Delivery was late and food was ice cold! We live about 5 minutes away. We used to receive very hot food and it arrives earlier than stated. We haven’t ordered in months and won’t again! . At least our delivery driver was nice and friendly. I understand being busy and arriving later, but the food shouldn’t be cold.
Food: 1
Service: 2
Restaurantji Recommends
Did give my sauce sup
Atmosphere: 1
Food: 1
Service: 1
Pizzas were great and my order was ready on time. Helped make a very fun party
A very good place for pizza and sandwiches
Food: 5
Service: 5
Recommended dishes: Classic Buffalo Wings, Cheezybread, Pepperoni Magnifico
Usually great but it's starting to become hit or miss. Still giving them 4 stars because the pizza is still really good. I live close enough to walk there but still order for delivery. Sometimes it's a perfect, piping hot pizza with everything we ordered. Other times it's like they just tossed it together, drove it around underneath their car's AC vents, and missed the easiest parts of the order, like sauce cups or not burning it 50 shades of black. And the new website is the most horrific, least user friendly design I've ever seen.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Garlic Butter, Banana Peppers, Cheezybread
I always order from this store and never have an issue until today. I ordered over the phone around 4pm 7/5/24 and asked about any deals on large pizzas. The woman who answered said there was a deal for a large two topping for $12.95 or something like that. I ordered two large two toppings and was told it was going to be $30 as I was going to say that’s not correct the phone disconnected. I waited until I got there to say the price was wrong. The woman at the counter said since it’s double pepperoni that it was going to be extra. I was never told that on the phone or i wouldn’t have ordered double pepperoni. I spent $35.35 on two pizzas and a pop, then I arrive home and the pizza box is filled with grease to the point it’s leaking out the box. The pizza itself was very thing like i ordered a thin crust and the toppings just slid off. I’m not very happy and personally won’t be ordering from this store again.
Food: 1
Service: 1
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