I called in to let the store know I was ordering with DD (DoorDash). That I wanted my Roman burger made a certain way and it didn’t allow me to edit it in the app. The man who answered Hetl (the manager) ensured that it will be made correctly. When I say I spoke with him three times? He was polite each time and the third time was simply to thank him!! My sandwich was GREAT! Everything was great but my sandwich especially. THANK YOU 🙏🏼
Joshua
Really nice guy at the counter, clean inside.
Tony Smetana
Worst roman burgers ever, meat was over cooked, burnt. No cheese
Rebecca Peterson
I just watch this lady run around touching everything including the freezer door handle(at least 4 times i seen and heard her open the freezer door) with greasy gloves for 20 min making at least 3 orders. I even asked when she changed them last, which with a attitude tells me the owner won't let them change them before every other order. She says I have only been working on yours. If it takes you 30 min to make 4 sandwhichs( which i seen her make way more than that in the 30 min I had been waiting on my order) then something isn't mathing. The other kid says we'll just goes to show what you know cause I just washed mine, I replied with, you do know it takes at least 20 seconds for soap contact to properly clean your hands right and you weren't even back there that long. Just gross....
Sherri Grossman
The food was fresh and delicious. The service wasn't that great. You could tell the staff was miserable being there and there was a mishap on a charge of our order. I wouldn't eat inside.
Atmosphere: 2
Food: 5
Service: 3
Brenda Reynolds
The ladies were so nice and stayed open to make my food. Thanks, ladies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Reg Potato Waffers
rod4130
They do a great job here of meat, meet, and more meat. You can get the same sandwich all the time. Which sounds simple but lots of quote unquote fast food places still haven't gotten that right yet. If you're a carnivore this is your kind of place. Sides are sort of sketchy they're not many, most of them consist of pride offerings. It does appear that they're trying to diversify their menu but I admit I have not tried all those offerings yet.
By far the worst Mr.Hero's in the city. I don't understand how somebody could be so horrible at their job. They're always under staffed, run out of ice more then any place I know, the manager is typically out back hot boxing cigarettes while one worker is inside by themselves struggling. This place is thrash, and I mean that from soul.
Atmosphere: 1
Food: 1
Service: 1
Michael Criss
Would highly recommend the roman burger and butter cheesesteak, the latter being my favorite.
Atmosphere: 5
Food: 5
Service: 5
Crystall Beamer
The food was great! The service was a little slow, but I'm pretty sure they are understaffed right now. I would definitely go back. This Mr. Hero has plenty of parking and the people are pretty nice.
Vegetarian options: The vegetable sandwich and the fries are good vegetarian options
I called in to let the store know I was ordering with DD (DoorDash). That I wanted my Roman burger made a certain way and it didn’t allow me to edit it in the app. The man who answered Hetl (the manager) ensured that it will be made correctly. When I say I spoke with him three times? He was polite each time and the third time was simply to thank him!! My sandwich was GREAT! Everything was great but my sandwich especially. THANK YOU 🙏🏼
Really nice guy at the counter, clean inside.
Worst roman burgers ever, meat was over cooked, burnt. No cheese
I just watch this lady run around touching everything including the freezer door handle(at least 4 times i seen and heard her open the freezer door) with greasy gloves for 20 min making at least 3 orders. I even asked when she changed them last, which with a attitude tells me the owner won't let them change them before every other order. She says I have only been working on yours. If it takes you 30 min to make 4 sandwhichs( which i seen her make way more than that in the 30 min I had been waiting on my order) then something isn't mathing. The other kid says we'll just goes to show what you know cause I just washed mine, I replied with, you do know it takes at least 20 seconds for soap contact to properly clean your hands right and you weren't even back there that long. Just gross....
The food was fresh and delicious. The service wasn't that great. You could tell the staff was miserable being there and there was a mishap on a charge of our order. I wouldn't eat inside.
Atmosphere: 2
Food: 5
Service: 3
The ladies were so nice and stayed open to make my food. Thanks, ladies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Reg Potato Waffers
They do a great job here of meat, meet, and more meat. You can get the same sandwich all the time. Which sounds simple but lots of quote unquote fast food places still haven't gotten that right yet. If you're a carnivore this is your kind of place. Sides are sort of sketchy they're not many, most of them consist of pride offerings. It does appear that they're trying to diversify their menu but I admit I have not tried all those offerings yet.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Cheese Sauce, Jalapeno Poppers, Chicken Bacon & Ranch, Sicilian Parm Steak, Sandwich Meal, Tater Tots, Steak, Reg Zesty Bacon & Swiss, Reg Potato Waffers
By far the worst Mr.Hero's in the city. I don't understand how somebody could be so horrible at their job. They're always under staffed, run out of ice more then any place I know, the manager is typically out back hot boxing cigarettes while one worker is inside by themselves struggling. This place is thrash, and I mean that from soul.
Atmosphere: 1
Food: 1
Service: 1
Would highly recommend the roman burger and butter cheesesteak, the latter being my favorite.
Atmosphere: 5
Food: 5
Service: 5
The food was great! The service was a little slow, but I'm pretty sure they are understaffed right now. I would definitely go back. This Mr. Hero has plenty of parking and the people are pretty nice.
Vegetarian options: The vegetable sandwich and the fries are good vegetarian options
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cheese Sauce, Sandwich Meal, Potato Waffer Fries
Restaurantji Recommends
Great service and food, good place to go to get a quick bite!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: French Fries, Cheese Sauce, Steak
Love dealing with Corie she is always pleasant and helpful!! She's the reason I like coming to this one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Jalapeno Poppers, Potato Waffer Fries, Cheeseburger
They close at 9 8:30 grill was shut
Food: 5
Service: 1
Very.friendly staff and very fast at getting orders
Atmosphere: 5
Food: 5
Service: 5
One of the best Mr Hero's around. Not in a safe neighborhood though. The food is noticeably better than other Mr Hero in the area.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: French Fries, Hot Buttered Cheesesteak, Steak
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