Order my food and as they are making it all you here is some girl in the back with pink hair bitching about what I ordered and how I wanted it never again I’ll go to a different one that do have all kids working that don’t want to do shit but play around
Atmosphere: 1
Food: 1
Service: 1
Verna
One of my favorite places! It's always fresh and hot! Seniors get a free small pop of their choice! Check out the new items!
Atmosphere: 5
Food: 5
Service: 5
thewrathofjorge hahahaha
drive through woman was rude the messed up my drinks and gave me tacos with only lettuce and beans
Food: 1
Service: 1
Greg Martin
This place should be shut down. Needs to be removed from DoorDash.
Food: 1
Service: 1
Zezekiel “zeke” ghriley
Zero stars I WAS JUST IN THERE DASHING MANAGER I THINK SHE , she was very rude and nasty trying to tell me how to do my job as a dasher then when I called she proceeded to say she was a manager but I heard her manager in the background it's Unacceptable I do not need to show you personal information of others or myself ZERO STARS horrible I felt so unwelcomed and treated horribly
Atmosphere: 1
Service: 1
Shannon Perry
Worst!!!! I walked in and no one helped me at the register. I said hello; and no one said anything. Few minutes pasted, I said hello again and someone yelled we will be with you in a minute! Terrible store! I would not go here!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Colleen Fitzgerald
Orders are never ready when they say they are. Missing or incorrect items.
Atmosphere: 2
Food: 3
Service: 3
Hannah Vann
I am not one to post bad reviews, but the service I just received from this Taco Bell was honestly some of the most awful service I’ve ever received from a fast food place. So we first let the speaker know we had a mobile pick up order and they asked for our name and that was that (we placed our mobile order at 11:07pm); we pull up to the window after ~5-10 minutes as there were a few cars ahead of us and the man at the window asks us if we had an order that was not ours, and we said “no, we had a mobile order.” That guy looked so confused and it took a couple minutes of them chatting to open the window and tell us to pull forward. Okay… We pull forward and this is not usually a place where people get asked to pull forward as we had a car honking at us to move, but they asked us to pull forward so we stayed put. We wait parked for around 10-15 minutes before we decide to go back through the drive thru to see what was taking so long. When we pull up to the speaker the guy says they’re only taking door dash orders; mind you it’s only 11:30pm and we’ve been to this Taco Bell way later before and never had this issue, but we informed him we had the mobile order and were asked to pull forward and how we’ve been waiting awhile and nothing has happened. He asks for our name again and then tells us to pull forward. There are no cars behind us. After a few minutes we are back at the window again. He asks for our name AGAIN like I’m sorry but we’re the only ones in line now who do you think we are??? And we tell him and he grabs a bag that’s behind him, which was likely sitting for a few minutes and says, “I’m so sorry about that. We just got slammed and this order just came up,” I’m unsure how true that statement is as yes they did have like 5 cars in front of us and a few behind us, but within a few minutes they were all out of line while we STILL waited. But whatever, we were getting our food now and it felt warm so it must’ve not been out for too long. He closes the window and expects us to pull away, but we ordered a baja strawberry dream blast freeze that they did not give us. After a minute of looking at the window confused and annoyed he opens it and asks and we tell him we had a drink; he asks for the drink then goes back to make it. Then he proceeds to make the wrong drink and so we tell him “it was the STRAWBERRY baja freeze.” He looks incredibly annoyed like we are such a huge burden and like we’re asking for too much, but he goes back and makes it. He hands us the drink, and has a straw in hand that falls but he just gives us the drink and makes 0 effort to give us another straw. My boyfriend told him thank you and to have a good night and there was 0 response from him. So we sit there and wait for him to open the window again and ask for a straw. He’s incredibly annoyed but grabs the straw and gives it to us, again my boyfriend tells him thank you and to have a goodnight and he just gives an incredibly rude look and closes the window. Even after all of that, this isn’t what pushed me to write this review. As a fast food worker I’m very understanding of people having bad days and nights and wanting to get out. All of this was piling up and I can’t lie I was very angry, but we had our food and although it was such a shitty service experience it was done. I unwrap my grilled cheese steak burrito to unveil a steak burrito; no cheese or grill marks on top (picture attached). We waited at least 15 minutes for our food AFTER we got to the window, in total it was probably 20 or so minutes. So it took forever and they couldn’t even make the food right. That pushed me over the edge, but my boyfriend didn’t wanna go back through as I felt they would just spit in our food if we asked them to remake it and we were CLEARLY such a huge burden on them already that it wasn’t worth our energy. This experience ruined my night. I don’t mean to sound like a bitching Karen, but the way we were treated and to not have the order correct after waiting so long, was upsetting. I do not thin
Atmosphere: 1
Food: 2
Service: 1
Steve
I am beyond astonished by how much difficulty the kitchen staff seem to have trying to read the order and prepare it at the same time. If they can not read, they should not be preparing orders. People pay MONEY just for these asinine morons to screw it up or forget it completely. All 10 elyria taco bells are sorry excuses for businesses.
Atmosphere: 1
Food: 1
Service: 2
Isabel Torres
On 12/4/24 I witnessed a worker yelling at a customer because the AI did not understand his order. I am incredibly disgusted by the customer service here. When I asked about it, I was told QUOTE ON QUOTE "Mind your own..". Disgusting behavior
I'll never use this place, I went in to order a meal. You have to use a computer screen as you walk in the door. I'm have very poor eyes and couldn't figure out how it worked. I called out for help but nobody came to help. VERY POOR CUSTOMER SERVICE ON WEST AVE AND 2nd STREET.
Mr. Thrifter
Don't get the new chicken nuggets. One of my five was the size of a marble. Everything was ice cold and my sauce cups were only half full. Taco Bell has gone waaaaayyyyy downhill!!!
Food: 1
enrique duncan
Delicious food excellent service 👍🏻👍🏻👍🏻👍🏻👍🏻
Atmosphere: 5
Food: 5
Service: 5
Channel13 Static
Workers have an absolutely abysmal attitude when the AI misregisters what you're ordering. Went 12/4/24, I got three things and she had an attitude the entire time, said, and I quote, “What do you want because you keep ordering and taking things off” after my passenger had changed their mind once, and then the AI misregistered my order. The food was amazing, but the workers need a serious reality check. Would not recommend going, the Taco Bell on West River has much better customer service. ♥️
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Crunchwrap Supreme
Karen Dawson
Waiting in line, even if it's Friday night at 9 pm, for 25 minutes after ordering in drive thur is not fast food. Seems as though no one wants work, and the good works get crapped on.
Order my food and as they are making it all you here is some girl in the back with pink hair bitching about what I ordered and how I wanted it never again I’ll go to a different one that do have all kids working that don’t want to do shit but play around
Atmosphere: 1
Food: 1
Service: 1
One of my favorite places! It's always fresh and hot! Seniors get a free small pop of their choice! Check out the new items!
Atmosphere: 5
Food: 5
Service: 5
drive through woman was rude the messed up my drinks and gave me tacos with only lettuce and beans
Food: 1
Service: 1
This place should be shut down. Needs to be removed from DoorDash.
Food: 1
Service: 1
Zero stars
I WAS JUST IN THERE DASHING MANAGER I THINK SHE , she was very rude and nasty trying to tell me how to do my job as a dasher then when I called she proceeded to say she was a manager but I heard her manager in the background it's Unacceptable I do not need to show you personal information of others or myself ZERO STARS horrible I felt so unwelcomed and treated horribly
Atmosphere: 1
Service: 1
Worst!!!! I walked in and no one helped me at the register. I said hello; and no one said anything. Few minutes pasted, I said hello again and someone yelled we will be with you in a minute! Terrible store! I would not go here!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Orders are never ready when they say they are. Missing or incorrect items.
Atmosphere: 2
Food: 3
Service: 3
I am not one to post bad reviews, but the service I just received from this Taco Bell was honestly some of the most awful service I’ve ever received from a fast food place.
So we first let the speaker know we had a mobile pick up order and they asked for our name and that was that (we placed our mobile order at 11:07pm); we pull up to the window after ~5-10 minutes as there were a few cars ahead of us and the man at the window asks us if we had an order that was not ours, and we said “no, we had a mobile order.” That guy looked so confused and it took a couple minutes of them chatting to open the window and tell us to pull forward. Okay… We pull forward and this is not usually a place where people get asked to pull forward as we had a car honking at us to move, but they asked us to pull forward so we stayed put.
We wait parked for around 10-15 minutes before we decide to go back through the drive thru to see what was taking so long.
When we pull up to the speaker the guy says they’re only taking door dash orders; mind you it’s only 11:30pm and we’ve been to this Taco Bell way later before and never had this issue, but we informed him we had the mobile order and were asked to pull forward and how we’ve been waiting awhile and nothing has happened. He asks for our name again and then tells us to pull forward. There are no cars behind us. After a few minutes we are back at the window again. He asks for our name AGAIN like I’m sorry but we’re the only ones in line now who do you think we are??? And we tell him and he grabs a bag that’s behind him, which was likely sitting for a few minutes and says, “I’m so sorry about that. We just got slammed and this order just came up,” I’m unsure how true that statement is as yes they did have like 5 cars in front of us and a few behind us, but within a few minutes they were all out of line while we STILL waited. But whatever, we were getting our food now and it felt warm so it must’ve not been out for too long.
He closes the window and expects us to pull away, but we ordered a baja strawberry dream blast freeze that they did not give us. After a minute of looking at the window confused and annoyed he opens it and asks and we tell him we had a drink; he asks for the drink then goes back to make it. Then he proceeds to make the wrong drink and so we tell him “it was the STRAWBERRY baja freeze.” He looks incredibly annoyed like we are such a huge burden and like we’re asking for too much, but he goes back and makes it. He hands us the drink, and has a straw in hand that falls but he just gives us the drink and makes 0 effort to give us another straw. My boyfriend told him thank you and to have a good night and there was 0 response from him. So we sit there and wait for him to open the window again and ask for a straw. He’s incredibly annoyed but grabs the straw and gives it to us, again my boyfriend tells him thank you and to have a goodnight and he just gives an incredibly rude look and closes the window. Even after all of that, this isn’t what pushed me to write this review. As a fast food worker I’m very understanding of people having bad days and nights and wanting to get out. All of this was piling up and I can’t lie I was very angry, but we had our food and although it was such a shitty service experience it was done.
I unwrap my grilled cheese steak burrito to unveil a steak burrito; no cheese or grill marks on top (picture attached). We waited at least 15 minutes for our food AFTER we got to the window, in total it was probably 20 or so minutes. So it took forever and they couldn’t even make the food right. That pushed me over the edge, but my boyfriend didn’t wanna go back through as I felt they would just spit in our food if we asked them to remake it and we were CLEARLY such a huge burden on them already that it wasn’t worth our energy.
This experience ruined my night. I don’t mean to sound like a bitching Karen, but the way we were treated and to not have the order correct after waiting so long, was upsetting. I do not thin
Atmosphere: 1
Food: 2
Service: 1
I am beyond astonished by how much difficulty the kitchen staff seem to have trying to read the order and prepare it at the same time. If they can not read, they should not be preparing orders. People pay MONEY just for these asinine morons to screw it up or forget it completely. All 10 elyria taco bells are sorry excuses for businesses.
Atmosphere: 1
Food: 1
Service: 2
On 12/4/24 I witnessed a worker yelling at a customer because the AI did not understand his order. I am incredibly disgusted by the customer service here. When I asked about it, I was told QUOTE ON QUOTE "Mind your own..". Disgusting behavior
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I'll never use this place, I went in to order a meal. You have to use a computer screen as you walk in the door. I'm have very poor eyes and couldn't figure out how it worked. I called out for help but nobody came to help. VERY POOR CUSTOMER SERVICE ON WEST AVE AND 2nd STREET.
Don't get the new chicken nuggets. One of my five was the size of a marble. Everything was ice cold and my sauce cups were only half full. Taco Bell has gone waaaaayyyyy downhill!!!
Food: 1
Delicious food excellent service 👍🏻👍🏻👍🏻👍🏻👍🏻
Atmosphere: 5
Food: 5
Service: 5
Workers have an absolutely abysmal attitude when the AI misregisters what you're ordering. Went 12/4/24, I got three things and she had an attitude the entire time, said, and I quote, “What do you want because you keep ordering and taking things off” after my passenger had changed their mind once, and then the AI misregistered my order. The food was amazing, but the workers need a serious reality check. Would not recommend going, the Taco Bell on West River has much better customer service. ♥️
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Crunchwrap Supreme
Waiting in line, even if it's Friday night at 9 pm, for 25 minutes after ordering in drive thur is not fast food. Seems as though no one wants work, and the good works get crapped on.
Food: 3
Service: 1
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