Penn Station East Coast Subs

Even though its a tucked up busy location, you cant beat the service and food here.

a million out of 10

The staff was amazing in all aspects of customer service. Felt like we were at a restaurant! Food served to the table, multiple checks to see how our food was, and even free cookies offered not once, but TWICE! The manager was interactive and attentive, leading the crew like a captain leads their cadets. Clean bathrooms and dining area. Not to mention the portion sizes were ACTUALLY THE SIZE YOU EXPECT WHEN YOU ORDER A LARGE FRY!! Will not be going to any other location from now on.

Usually I love Penn Station, so when I needed to to to the UPS store next door to this location I thought it was the perfect time. I walked in and up to the counter where I was ignored. After a minute a lady turned around and asked if I was placing an order, I said yes. She told me to step down to the register where you normally pay to order. Someone was being helped so I stood back and waited my turn. That’s when I saw it. The lady taking the sandwiches off the grill and adding lettuce, tomato, and onion was not wearing gloves! She was also assembling cold sandwiches, as well as wrapping and cutting all sandwiches. She is the last person to have contact with the food, she is the first person who should be wearing gloves! I left. I’ll eat elsewhere.

I visit the Penn Station in Englewood Ohio regularly. The food is incredible, and the staff are amazing!

Subs are awesome always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh-Cut Fries, Cheesesteak

Clean bathroom and service area.
Great staff.. way better than three Year's ago.

Atmosphere: 4

Food: 4

Service: 4

The Fries were awful. Horribly dry and burned. You guys need to do better. Cheesesteak was disgusting. Oily and greasy. Cookie was hard and tasted old. The drink was the only thing that was good. I definitely recommend jersey mikes. Their sandwiches are hands down the best, and their store and bathrooms are way cleaner. Also their employees are all very very nice. You guys need to do better penn station!! Your food is gross. I wasted $40 on this place!! Not anymore will I waste a dime on you guys. Jersey mikes for the win 🏆

Atmosphere: 1

Food: 1

Service: 1

we got our food pretty quick. We don't have much wait. Their Italian sub tastes really good and can't really beat their fresh cut fries and the fresh squezzed lemonade. Plus those chocolate cookies are to die for!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh-Cut Fries, Lemonade

Joke of a business order my meal get to pay us $35 I hand them a $50 bill they say oh we can't take this I said are you kidding me they said no our policy is we can't take 50s or hundreds I said the bill is $35 $15 change you don't have that they said the store manager says we can't take 50s or hundreds because of counterfeit I said have you guys ever heard of a money marker to check the money????

The subs were amazing. The fries were made from fresh potatoes, and the staff were super sweet. If we lived closer we would definitely be back.

Parking: Parking is tight but completely doable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham & Swiss, Philly and Fresh Cut Fries, Turkey Bacon Ranch Wrap

I've been to quite a few chains in my past and this one is my favorite. They ALWAYS have your pickup order ready regardless of how short notice they have, and they drop the fries as soon as you get there for peak freshness ?

Whoever their HR person and trainer is, they deserve a raise. No matter which crew I've seen there, their service has always been tops.

Atmosphere: 5

Food: 5

Service: 5

They have great service here. The atmosphere is nice. Friendly staff. They are quick and get your order right. They work as a team well, very efficient at what they do. And remember what the customer asked for in the bag and make sure it's in there before handing it to them. They actually got my name right as well, which is rare at restaurants anymore. I ordered my sandwich to go, got home about 10-15 minutes later, and it was still hot. I was happy with my experience at this location, and the food was delicious!

Vegetarian options: You can order all sandwiches without meat. They have vegetables and cheese , French fries, and wraps.

Parking: Parking is very crammed, not a lot of parking to choose from, and there are several businesses in this business strip, and they are constantly busy with people coming and going. So, parking is a huge factor in going here and deciding to go here.

Kid-friendliness: Kids are welcome, kids menu

Wheelchair accessibility: W/C parking is limited, and the doors are not wheelchair accessible but there is an area on the sidewalk that has access for a w/c to get to the store door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh-Cut Fries, Cheesesteak, Philly and Fresh Cut Fries, Philly Cheese Steak a Fries

Always friendly staff! They are awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fresh-Cut Fries

Always get teriyaki chicken w grilled onions on multi grain bun..super good

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken Sandwich and Fries, Banana Peppers