Took my nieces to get a specialty drink and they loved it. The services was fast although they were very busy. Overall everything was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Frappuccino
Tineal Katherine
Sara is the worst manger ever along with her worker Emmy claim to be a barista for 3 years but can’t have nice hospitality like what you work in a customer service industry do better low life’s at this location as a barista I’m embarrassed of this locations
Atmosphere: 1
Food: 1
Service: 1
Christopher
Ordered a caramel brulee latte and got a cup of hot milk with caramel in it. Literally no espresso.
Time Bomb Will
I HAVE TO GIVE A 3 STAR JUST OFF THE FACT THIS IS THE ONLY STARBUCKS I HAVE EVER SEEN THAT WILL NOT GIVE YOU THE COLD FOAM YOU REQUEST, THEY MAKE IT ALL THE SAME! LITERALLY JUST A DIFFERENT SYRUP, BUT THEIR SYSTEM LIMITS THEM AND SOME WILL MAKE IT HAPPEN! THOSE 1 GAVE THE STARS! IF NOT FOR THEM I'D GIVE A 1 STAR! THE PEOPLE WHO SEE THE PETTY RULE AND OFFER THE CUSTOMER WHAT THEY PAY FOR! IS WHO KEEP ME A CUSTOMER! MY ADVICE TO MANAGEMENT AND GENERAL MAANGER IS FIX THAT WITH THE REST THE STARBUCKS AND MAKE YOUR CUSTOMERS DRINKS JUST AS THE HOPE FOR! AND PAY A LOT OF MONEY FOR!
Atmosphere: 5
Food: 5
Service: 3
Bryn Haney
Fast service, and I always have a perfect iced latte :)
Atmosphere: 5
Food: 5
Service: 5
Bill Bailey
Clearly there is no management present. Why do you hyper focus your drive thru? Your front facing customers pay the most on average and spend more time in your establishment. They should always be your focus.
Atmosphere: 1
Food: 1
Service: 1
Dan
The "manager" Cassie and her employees guaranteed we will never be back to this location.Went through the drive-thru 09/04/2023 around 10AM for two drinks and a sandwich prior to a road trip. When we got to the intercom, the woman taking our order was incredibly rude and clearly not paying attention because she was too busy talking and laughing to her co-workers which we heard through the intercom. The first thing she said "Are you ordering any food today" was responded to with "Yes, we'd love to actually!" Silence from the employee. Then, very rudely the employee snapped, "Ma'am are you ordering food or not." At this point, we stopped trying to have a personality, and ordered our drinks and food. When we got to the window, we asked to speak with the old woman who took our order about why she was so rude. Her co-worker, a tall skinny white kid, slammed the window on us without a word. Shortly after, they handed out one drink and a bag and said "Okay bye." We still had another drink that we ordered. We knocked on the window to get their attention and at this point asked for a manager. Cassie was the manager. Cassie was clueless and took offense to us being frustrated with the situation, claiming we were rude. Cassie was wearing a headset, so she was very aware of how her employees were handling customers in the drive-thru. As clueless and helpless as Cassie was, it would not surprise me if the employees at this location were in such a bad mood because of her ineptitude.There's too many local options for superior coffee to put up with this. Starbucks ain't worth it and their employees are goobers.
Atmosphere: 1
Food: 3
Service: 1
Val Connors
I don't order coffee from here it is extremely expensive for me.
The lady was very rude and had an attitude when me and my mom asked for straws she rolled her eyes and was like" ugh" groaning on and on she decided she was going to take all the time in the world to make our drinks just for the tops to not be on so my moms drink spilt all over her
Erik Barcelo
They barely have the ingredients for most of their drinks. And lack of
Atmosphere: 1
Food: 1
Service: 5
Christopher Shelton
Sorry can't warrant paying that much for coffee, I'm sure it's a fine establishment, I can got to speedway and get coffee.
Dave R
A very good Starbucks store. The Team always does well even when extremely busy which us often.
michael amp
When your order says nothing about iced and you specifically order a hot coffee and yet it always comes iced…. How much are you really paying attention…
Took my nieces to get a specialty drink and they loved it. The services was fast although they were very busy. Overall everything was great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Frappuccino
Sara is the worst manger ever along with her worker Emmy claim to be a barista for 3 years but can’t have nice hospitality like what you work in a customer service industry do better low life’s at this location as a barista I’m embarrassed of this locations
Atmosphere: 1
Food: 1
Service: 1
Ordered a caramel brulee latte and got a cup of hot milk with caramel in it. Literally no espresso.
I HAVE TO GIVE A 3 STAR JUST OFF THE FACT THIS IS THE ONLY STARBUCKS I HAVE EVER SEEN THAT WILL NOT GIVE YOU THE COLD FOAM YOU REQUEST, THEY MAKE IT ALL THE SAME! LITERALLY JUST A DIFFERENT SYRUP, BUT THEIR SYSTEM LIMITS THEM AND SOME WILL MAKE IT HAPPEN! THOSE 1 GAVE THE STARS! IF NOT FOR THEM I'D GIVE A 1 STAR! THE PEOPLE WHO SEE THE PETTY RULE AND OFFER THE CUSTOMER WHAT THEY PAY FOR! IS WHO KEEP ME A CUSTOMER! MY ADVICE TO MANAGEMENT AND GENERAL MAANGER IS FIX THAT WITH THE REST THE STARBUCKS AND MAKE YOUR CUSTOMERS DRINKS JUST AS THE HOPE FOR! AND PAY A LOT OF MONEY FOR!
Atmosphere: 5
Food: 5
Service: 3
Fast service, and I always have a perfect iced latte :)
Atmosphere: 5
Food: 5
Service: 5
Clearly there is no management present. Why do you hyper focus your drive thru? Your front facing customers pay the most on average and spend more time in your establishment. They should always be your focus.
Atmosphere: 1
Food: 1
Service: 1
The "manager" Cassie and her employees guaranteed we will never be back to this location.Went through the drive-thru 09/04/2023 around 10AM for two drinks and a sandwich prior to a road trip. When we got to the intercom, the woman taking our order was incredibly rude and clearly not paying attention because she was too busy talking and laughing to her co-workers which we heard through the intercom. The first thing she said "Are you ordering any food today" was responded to with "Yes, we'd love to actually!" Silence from the employee. Then, very rudely the employee snapped, "Ma'am are you ordering food or not." At this point, we stopped trying to have a personality, and ordered our drinks and food. When we got to the window, we asked to speak with the old woman who took our order about why she was so rude. Her co-worker, a tall skinny white kid, slammed the window on us without a word. Shortly after, they handed out one drink and a bag and said "Okay bye." We still had another drink that we ordered. We knocked on the window to get their attention and at this point asked for a manager. Cassie was the manager. Cassie was clueless and took offense to us being frustrated with the situation, claiming we were rude. Cassie was wearing a headset, so she was very aware of how her employees were handling customers in the drive-thru. As clueless and helpless as Cassie was, it would not surprise me if the employees at this location were in such a bad mood because of her ineptitude.There's too many local options for superior coffee to put up with this. Starbucks ain't worth it and their employees are goobers.
Atmosphere: 1
Food: 3
Service: 1
I don't order coffee from here it is extremely expensive for me.
Atmosphere: 1
Food: 1
Service: 1
Customer service was great an friendly
slowest service i’ve ever experienced.
Restaurantji Recommends
The lady was very rude and had an attitude when me and my mom asked for straws she rolled her eyes and was like" ugh" groaning on and on she decided she was going to take all the time in the world to make our drinks just for the tops to not be on so my moms drink spilt all over her
They barely have the ingredients for most of their drinks. And lack of
Atmosphere: 1
Food: 1
Service: 5
Sorry can't warrant paying that much for coffee, I'm sure it's a fine establishment, I can got to speedway and get coffee.
A very good Starbucks store. The Team always does well even when extremely busy which us often.
When your order says nothing about iced and you specifically order a hot coffee and yet it always comes iced…. How much are you really paying attention…