I’ve been going to this Starbucks for over a year. Today was the worst experience I’ve had. Did an online mobile order for In store pick up, when I got to the store the door was locked. They staff wanted me to wait in the drive through line to pick up my order. What is the point of doing an online mobile order for in store pick up??
Goth-Critic
- coffee has always been good when coming through the area and stopping at this location.
- staff are friendly and helpful.
- prices are normal for the area.
- limited parking.
- place is clean and organized.
- overall a good experience.
Kacie Lynn
Love love love this Starbucks. Love everyone here. They are my favorite people to see first thing in the morning. Lol. They make my day
Angela LaVere
Stopped in for a coffee, we are driving to the southwest. Staff was very friendly! Gave me advice on weather, etc. Very clean, the staff was efficient and worked well together and were welcoming and friendly!
donna smith
I go to this Starbucks often through the drive through, I always order a sweetened green tea with classic syrup, today 4/23/25 I ordered that and when I got home I notice it had a strange smell, so I took a sip hoping it was just me smelling something weird but nope it was the green tea it tasted as bad as it smelled, very rancid, the tea was also darker in color and usually it’s a light yellow this was brown. Sad I didn’t get my favorite drink today and didn’t have time to drive back to Starbucks however I hope the employees pay attention to know when to brew fresh teas. 😔
Donna Smith
Ken Church
I don't drink coffee and didn't get anything, my wife was very happy with her coffee and the service.
Heidi Hunt
I wanna give a shoutout to CARAL because we went there before our trip there was 6 of us that ordered and half of them were custom and caral might of been annoyed but he did an amazinggggg job with our order it was perfect caral is the GOAT FR MANNNN
Estella
So I ordered 4 drinks on the app. While I'm inside waiting I ask for the pin for the stupid bathroom. She was like do you have an order? Bro I shouldn't have to explain myself while asking for someone to be humane. I order here all the time and loath starbucks. Always gets my orders wrong but wants to police the stupid bathroom. Liberals are the most inhumane type of folks. Just proves they don't recognize regulars. The writing on cups isn't personalizing nothing when you don't remember people who come in all the time. Such garbage business. Spent 25.42 and was still questioned if thats good enough to be considered worthy of a bathroom. Just so lacking basic etiquette of human decency.
Phuong Nguyen Dinh
Got a drive thru pick up order They forgot to put a topping on so they offer remaking it Worker here so nice 💞💞💞💞 Also I recommend matcha with cherry cold foam, must have drinks for spring
It’s Thanksgiving morning and the staff here at the Starbucks in Etna, Ohio is upbeat, and happy offering professional service! Very impressive.
Angel Miller
Came in this morning my coffee was made wrong hot 16oz should be cold 24oz cold. I come here roughly 4 days a week always nice and cheerful! I had to return my coffee and the lady who took it was super kinda! The employee who scrolled her for her personal ERROR is unacceptable. Fix this
Kiersten Brecht
Waited in the drive-through for over 40 minutes.
Ryan Hoffman
Terrible service
Mohammad Mashiour Rahman
On our way to Indianapolis, we paused for coffee and encountered remarkably friendly baristas, who offered a pleasant greeting upon arrival and provided outstanding service, rendering it one of the most enjoyable experiences of our extended drive.
I’ve been going to this Starbucks for over a year. Today was the worst experience I’ve had. Did an online mobile order for In store pick up, when I got to the store the door was locked.
They staff wanted me to wait in the drive through line to pick up my order. What is the point of doing an online mobile order for in store pick up??
- coffee has always been good when coming through the area and stopping at this location.
- staff are friendly and helpful.
- prices are normal for the area.
- limited parking.
- place is clean and organized.
- overall a good experience.
Love love love this Starbucks. Love everyone here. They are my favorite people to see first thing in the morning. Lol. They make my day
Stopped in for a coffee, we are driving to the southwest. Staff was very friendly! Gave me advice on weather, etc.
Very clean, the staff was efficient and worked well together and were welcoming and friendly!
I go to this Starbucks often through the drive through, I always order a sweetened green tea with classic syrup, today 4/23/25 I ordered that and when I got home I notice it had a strange smell, so I took a sip hoping it was just me smelling something weird but nope it was the green tea it tasted as bad as it smelled, very rancid, the tea was also darker in color and usually it’s a light yellow this was brown.
Sad I didn’t get my favorite drink today and didn’t have time to drive back to Starbucks however I hope the employees pay attention to know when to brew fresh teas. 😔
Donna Smith
I don't drink coffee and didn't get anything, my wife was very happy with her coffee and the service.
I wanna give a shoutout to CARAL because we went there before our trip there was 6 of us that ordered and half of them were custom and caral might of been annoyed but he did an amazinggggg job with our order it was perfect caral is the GOAT FR MANNNN
So I ordered 4 drinks on the app. While I'm inside waiting I ask for the pin for the stupid bathroom. She was like do you have an order? Bro I shouldn't have to explain myself while asking for someone to be humane. I order here all the time and loath starbucks. Always gets my orders wrong but wants to police the stupid bathroom. Liberals are the most inhumane type of folks. Just proves they don't recognize regulars. The writing on cups isn't personalizing nothing when you don't remember people who come in all the time. Such garbage business. Spent 25.42 and was still questioned if thats good enough to be considered worthy of a bathroom. Just so lacking basic etiquette of human decency.
Got a drive thru pick up order
They forgot to put a topping on so they offer remaking it
Worker here so nice 💞💞💞💞
Also I recommend matcha with cherry cold foam, must have drinks for spring
Great customer service especially blaier
Restaurantji Recommends
It’s Thanksgiving morning and the staff here at the Starbucks in Etna, Ohio is upbeat, and happy offering professional service! Very impressive.
Came in this morning my coffee was made wrong hot 16oz should be cold 24oz cold. I come here roughly 4 days a week always nice and cheerful! I had to return my coffee and the lady who took it was super kinda! The employee who scrolled her for her personal ERROR is unacceptable. Fix this
Waited in the drive-through for over 40 minutes.
Terrible service
On our way to Indianapolis, we paused for coffee and encountered remarkably friendly baristas, who offered a pleasant greeting upon arrival and provided outstanding service, rendering it one of the most enjoyable experiences of our extended drive.
Atmosphere: 5
Food: 5
Service: 5
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