When I made a mistake ordering my food they had no problem fixing it I did tell them it was my fault and they were absolutely nice about it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar
nick hardwicks
Waste of a lunch time waited 15 minutes before i walked out
Jordi
Whoever the young man who is the manager, long hair glasses his name is mason I believe but time after time he is so consistent and puts full effort and service into what he does! Props for mason at broad street night shift you rock! Keep doing what you do dude your keeping buisness I’m sure
Atmosphere: 5
Food: 5
Service: 5
Rain Wallace
Always fresh and hot Everytime we go
Atmosphere: 5
Food: 5
Service: 5
Susan Moyer
I've been to this Arby's in the drive-through twice in the last month, and the service the worker gave was ridiculous. Both times, I got there 20 minutes before close. I get off work late, and I don't want to cook when I get home, so I stop by to get something small. The first time I pulled up, nobody greeted me. I said hello two or three times and still no answer. So I drove away, and as soon as I was leaving, I saw the worker leaving and getting in a vehicle, and the store was not even closed yet. The second time, which was on 6/2/25 I pull up in the Drive-Thru and the guy said, just so you know we are taking credit cards only. I was wanting to use cash I did not have enough money to use my card. I said never mind this is ridiculous I drove away and went to Wendy's next door. This store needs better customer service!
7/13/25 My husband and I went in at 9pm and ordered fries & sandwiches for dine-in. We ate all of our fries, and my husband ate a roast beef sandwich, and we took the rest of the sandwiches home. At 10:50pm I started to eat my chicken cordon bleu sandwich. As I was eating it, I noticed the chicken was so dry, the cheese was like rubber and had paper stuck to it. I called the store to let them know about it. I will be getting a replacement in the morning. I'm seriously getting to the point where I'm going to stop going to this restaurant!
Atmosphere: 2
Food: 1
Service: 1
Doug
We've always had a good experience there. It's quiet inside and workers are polite. Sometimes people are in training but all in all seems like they do pretty good in the fast food industry with variety and atmosphere. I enjoy the half pound beef and wife likes the chicken/ranch wrap. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Dennis Mummert
Maybe she didn't understand me. I wanted to use a coupon for 4 sandwiches but got 2. They're good, but not worth arguing about.
Atmosphere: 3
Food: 4
Service: 2
Samuel Molla
Apparently it takes 20 min to make a shake.
Atmosphere: 1
Food: 1
Service: 1
John Streeter
They decorated for every holiday
Parking: Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar
Arthur Poling
They always make great sandwiches even when you have a coupon unlike a lot of others I drive out of my way to go here and they have great people working their
I didn't really experience the atmosphere of the restaurant I did online order went in and picked it up everything I asked for was in the bag why I gave service a 4 star. I gave the food 2 stars because the hottest food item in my bag were the cookies I ordered the roast beef sliders were not only cold but the meat was barely on the bun. The curly fries were cold and hard and tasted like either they were old or cooked in old cooking oil, the mozzarella sticks were better than anything else except for the cookies which like I said were the warmest items in my bag. That being said I came straight there to pick up up my food.less than a 5 min drive. I also work at fast food restaurant and with that being said I would expect the food to be a warmer temperature the meat to be on the bread, and the fries to be fresher not cold and hard and tasting old very disappointed.
Atmosphere: 1
Food: 2
Service: 4
Tony
Is a much better place than it used to be. We enjoyed our visit
When I made a mistake ordering my food they had no problem fixing it I did tell them it was my fault and they were absolutely nice about it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar
Waste of a lunch time waited 15 minutes before i walked out
Whoever the young man who is the manager, long hair glasses his name is mason I believe but time after time he is so consistent and puts full effort and service into what he does! Props for mason at broad street night shift you rock! Keep doing what you do dude your keeping buisness I’m sure
Atmosphere: 5
Food: 5
Service: 5
Always fresh and hot Everytime we go
Atmosphere: 5
Food: 5
Service: 5
I've been to this Arby's in the drive-through twice in the last month, and the service the worker gave was ridiculous. Both times, I got there 20 minutes before close. I get off work late, and I don't want to cook when I get home, so I stop by to get something small. The first time I pulled up, nobody greeted me. I said hello two or three times and still no answer. So I drove away, and as soon as I was leaving, I saw the worker leaving and getting in a vehicle, and the store was not even closed yet. The second time, which was on 6/2/25 I pull up in the Drive-Thru and the guy said, just so you know we are taking credit cards only. I was wanting to use cash I did not have enough money to use my card. I said never mind this is ridiculous I drove away and went to Wendy's next door. This store needs better customer service!
7/13/25 My husband and I went in at 9pm and ordered fries & sandwiches for dine-in. We ate all of our fries, and my husband ate a roast beef sandwich, and we took the rest of the sandwiches home. At 10:50pm I started to eat my chicken cordon bleu sandwich. As I was eating it, I noticed the chicken was so dry, the cheese was like rubber and had paper stuck to it. I called the store to let them know about it. I will be getting a replacement in the morning. I'm seriously getting to the point where I'm going to stop going to this restaurant!
Atmosphere: 2
Food: 1
Service: 1
We've always had a good experience there. It's quiet inside and workers are polite. Sometimes people are in training but all in all seems like they do pretty good in the fast food industry with variety and atmosphere. I enjoy the half pound beef and wife likes the chicken/ranch wrap. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Maybe she didn't understand me. I wanted to use a coupon for 4 sandwiches but got 2. They're good, but not worth arguing about.
Atmosphere: 3
Food: 4
Service: 2
Apparently it takes 20 min to make a shake.
Atmosphere: 1
Food: 1
Service: 1
They decorated for every holiday
Parking: Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar
They always make great sandwiches even when you have a coupon unlike a lot of others I drive out of my way to go here and they have great people working their
Restaurantji Recommends
Their $7.00 special with double meat will fill you up!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Loaded Curly Fries, Double Roast Beef, Crinkle Fries Medium, Roast Beef
April is amazing and very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef 'N Cheddar
Don't buy it
Atmosphere: 3
Food: 1
Service: 5
I didn't really experience the atmosphere of the restaurant I did online order went in and picked it up everything I asked for was in the bag why I gave service a 4 star. I gave the food 2 stars because the hottest food item in my bag were the cookies I ordered the roast beef sliders were not only cold but the meat was barely on the bun. The curly fries were cold and hard and tasted like either they were old or cooked in old cooking oil, the mozzarella sticks were better than anything else except for the cookies which like I said were the warmest items in my bag. That being said I came straight there to pick up up my food.less than a 5 min drive. I also work at fast food restaurant and with that being said I would expect the food to be a warmer temperature the meat to be on the bread, and the fries to be fresher not cold and hard and tasting old very disappointed.
Atmosphere: 1
Food: 2
Service: 4
Is a much better place than it used to be. We enjoyed our visit
Atmosphere: 4
Food: 4
Service: 4
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