I came here for the first time because I was doing laundry at the laundromat down the street. Never again! I got the same iced coffee I always get, with the exact same items in it, and exact same size. They charge literally $2 more than the three other locations I go to, where I live which is only about 20 mins away. He acted surprised when I questioned it. Of course I’m going to question it. Would you not question it if you get the exact same thing just about every other day and all of a sudden you go to a different location and it’s $2 more.
What can you expect I guess, it’s right next to Rocky River. I guess they don’t mind ripping off the rich. I would hope they pay their employees a substantial higher hourly rate since their prices are way more. $5.50 to $7.45.
The only reason I got it was because I really wanted it and didn’t want to wait until I got back home after doing laundry, but yea now I know not to go here. Smh
Service: 3
Tatiana F.
They made me my special ice coffee with ice cream and coffee and toped it of with cream:)
Atmosphere: 4
Food: 5
Service: 5
Toni
Occasionally receive the wrong item in the drive-thru; sometimes, the donuts are stale (day-old?); service is slow.
Atmosphere: 3
Food: 3
Service: 3
Renee Kereki
Breakfast special is tasty!
Atmosphere: 5
Food: 5
Service: 5
Compliance
That pistachio milkshake 🤸🏿♂️ sensational
Atmosphere: 5
Food: 5
Service: 5
Ashleigh Bello
Literally was just in there to pick up my order, and I saw a bite, cockroach run across the floor by the drive through window. I'm a hundred percent positive.It was a cockroach
Kimberly M.Pate
Very busy getting in and out of this place was a joke. Burned the bagels guy taking orders was hard to understand didn't speak English.
Atmosphere: 3
Food: 3
Service: 3
James Thaddeus
In one of the most legendary displays of service in restaurant history, it took 18 minutes to get a large hot black coffee (not drive thru)
Tabitha Koneval
Quite actually the fastest Dunkin in our area.
Atmosphere: 5
Food: 5
Service: 5
PeggyJ Teske
3 weeks in a row I ordered a piece of lemon Loaf and a medium drink 3 weeks in a row only given half my order and had to ask for the other half today because I commented and asked she said I should have asked in a nicer way I waited another 5 minutes they handed me a bacon avocado toast not even my order the girl out front taking the order at the window
I ordered two refreshers from here and they said they were out of green tea after I paid and I told them no, so then they said it would take 5-10 minutes to brew so we decided to wait. Not even two minutes later they come out with just straight strawberry dragonfruit puree. This is the second experience I’ve had here the time before I ordered two breakfast sandwiches and they burnt both the bagels. Won’t be returning.
Atmosphere: 3
Food: 1
Service: 2
Shelley Zieske
Dunkin removed all non-dairy options from door dash and uber eats. Thanks a lot. I'd rather just pay the upcharge.
Bill Hertvik
Half the doughnut selection is hidden in the back. When asked what is hidden in the back they can't be bothered to tell you. You guess and if they do have it they will acknowledge it rather than display all available doughnut.
Andrew Bastion (Andrew Bastion)
I believe they might have have forgot what an Apple Fritter is, order an Apple Fritter and got a apple pie filled donut not a fritter. Coffee was great just disappointed on the snack
Atmosphere: 3
Food: 2
Service: 4
Tony Cipriani
If your 7 years old there great. But they were just terrible. They were stale, mass-produced. Not much variety? Barely filled. But good coffee.
I came here for the first time because I was doing laundry at the laundromat down the street. Never again! I got the same iced coffee I always get, with the exact same items in it, and exact same size. They charge literally $2 more than the three other locations I go to, where I live which is only about 20 mins away. He acted surprised when I questioned it. Of course I’m going to question it. Would you not question it if you get the exact same thing just about every other day and all of a sudden you go to a different location and it’s $2 more.
What can you expect I guess, it’s right next to Rocky River. I guess they don’t mind ripping off the rich. I would hope they pay their employees a substantial higher hourly rate since their prices are way more. $5.50 to $7.45.
The only reason I got it was because I really wanted it and didn’t want to wait until I got back home after doing laundry, but yea now I know not to go here. Smh
Service: 3
They made me my special ice coffee with ice cream and coffee and toped it of with cream:)
Atmosphere: 4
Food: 5
Service: 5
Occasionally receive the wrong item in the drive-thru; sometimes, the donuts are stale (day-old?); service is slow.
Atmosphere: 3
Food: 3
Service: 3
Breakfast special is tasty!
Atmosphere: 5
Food: 5
Service: 5
That pistachio milkshake 🤸🏿♂️ sensational
Atmosphere: 5
Food: 5
Service: 5
Literally was just in there to pick up my order, and I saw a bite, cockroach run across the floor by the drive through window. I'm a hundred percent positive.It was a cockroach
Very busy getting in and out of this place was a joke. Burned the bagels guy taking orders was hard to understand didn't speak English.
Atmosphere: 3
Food: 3
Service: 3
In one of the most legendary displays of service in restaurant history, it took 18 minutes to get a large hot black coffee (not drive thru)
Quite actually the fastest Dunkin in our area.
Atmosphere: 5
Food: 5
Service: 5
3 weeks in a row I ordered a piece of lemon Loaf and a medium drink 3 weeks in a row only given half my order and had to ask for the other half today because I commented and asked she said I should have asked in a nicer way I waited another 5 minutes they handed me a bacon avocado toast not even my order the girl out front taking the order at the window
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I ordered two refreshers from here and they said they were out of green tea after I paid and I told them no, so then they said it would take 5-10 minutes to brew so we decided to wait. Not even two minutes later they come out with just straight strawberry dragonfruit puree. This is the second experience I’ve had here the time before I ordered two breakfast sandwiches and they burnt both the bagels. Won’t be returning.
Atmosphere: 3
Food: 1
Service: 2
Dunkin removed all non-dairy options from door dash and uber eats. Thanks a lot. I'd rather just pay the upcharge.
Half the doughnut selection is hidden in the back. When asked what is hidden in the back they can't be bothered to tell you. You guess and if they do have it they will acknowledge it rather than display all available doughnut.
I believe they might have have forgot what an Apple Fritter is, order an Apple Fritter and got a apple pie filled donut not a fritter. Coffee was great just disappointed on the snack
Atmosphere: 3
Food: 2
Service: 4
If your 7 years old there great. But they were just terrible. They were stale, mass-produced. Not much variety? Barely filled. But good coffee.
Atmosphere: 3
Food: 2
Service: 4
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