Recommended by a coworker. They did not disappoint. Between the two of us, we tried four flavors. We also brought a quart home. It's a must-try spot!!!
Henry Chaski
Everything I get is always spot on and delightful!
It’s a very good ice cream place and there was this really nice coworker there that really made my day I didn’t ask for his name but really sweet place
Janice McKernan
Very good!
Atmosphere: 3
Food: 4
Service: 4
Alicia Diesch
Mostly ice cream (in a brookie sundae). Literally has maybe six pieces of candy in a large cup of vanilla custard.
Not even very good custard.
Atmosphere: 1
Food: 1
Service: 2
Jim Knerien
The best custard out there! Friends and family always enjoy this place
truly a spectacular place! lots of fun and amazing custard!! the employees are hard working and kind! 10 out of 10 will be here again ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard
Lila S
ok i’d like to start this off by saying that i’ve read the last couple of reviews and i know i am not alone in feeling this way, ive given this east coast custard location a couple of chances and they just never quite meet my expectations, not that they are insanely high. first of all the menu is layed out in a very confusing fashion which is fine but my bigger concern is the service, the girls working here are incredibly rude and have never gotten my order right! i really am not one to leave a review but this was just so disappointing!
Atmosphere: 2
Food: 1
Madelynne Schneider
I love it here!! There’s many different flavors to choose from and a great selection of toppings as well!! The custard cannot be beat anywhere else. It’s such a cute spot with really friendly employees and the manager Ashley was very nice. Definitely bringing my family up here soon!!
Atmosphere: 5
Food: 5
Service: 5
Anna Barrett
Custard was very delicious and the girls who served me were very kind :)
I just went to East Coast Custard yesterday in Fairview Park and ordered the “Banana Froster”. Never heard of that kind before but might I say it was impeccable. Who knew banana would be so good when combined with ice cream, kudos to whoever came up with that flavor. Also the service was amazing. I think her name was Ashley who helped me, she was very sweet and even offered my dog a pup cup. Highly recommend, and will return.
Atmosphere: 5
Food: 5
Service: 5
julie kerrigan
Wasn’t going to post this but honestly after today I figured I should. So me and my husband and our kids are avid east coast custard fans and we just moved from Parma which east coast Parma heights best ice cream ever moved to bay village so we started going to Fairview and honestly after today I’ve never felt the way I’ve felt let alone I’ve seen the last two reviews so I know I’m not alone. We order the same order every time we go and we get milkshakes and always the jumbo and last couple times from here we paid 15 bucks for two and saw how much we got in our cups and realized for what we paid we should be getting it filled to the top and every time it’s 75 percent filled. So today I got it and this time I checked it before I left and said something and the manager literally made me feel like I was committing a crime telling me that she’s seen me and my husband drink them while we leave and that’s why they are low. One me and my husband have never been here together to get ice cream we normally pick it up when he’s at work. And two we are already paying for this ice cream every day for literally the last two years so do you really think we are trying to get a free one because we are trying to get one over on you even though we’ve spent about two years on ice cream Daily??? I honestly can say I’m done here and it’s sad bc we aren’t in Parma all that often but we will never come to this place again. I really hope that whoever owns this place realizes that loyal customers are hard to come By and the east coast in Parma would never treat us this way.
Raegan Butler
My waffle cone was half empty and there was a piece of plastic in my icecream. I went though the drive thru so I didn’t notice until I left. They weren’t even nice. 1 star reviews feel like a personal issue but foreign bodies in food feels like 1 star material.
Atmosphere: 2
Food: 1
Service: 1
Thomas Dever
I go to this location at least once a week and have always got a nice serving but today I barely got a single scoop in my waffle cone literally half of what it normally is. I don’t know if this is a new serving size but if it is, I will no longer, go to this location
Recommended by a coworker. They did not disappoint. Between the two of us, we tried four flavors. We also brought a quart home. It's a must-try spot!!!
Everything I get is always spot on and delightful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Brownie Sundae, Custard, Whipped Cream, Strawberry, Turtle Sundae, Chocolate Custard, Hot Fudge, Ice Cream Cone
It’s a very good ice cream place and there was this really nice coworker there that really made my day I didn’t ask for his name but really sweet place
Very good!
Atmosphere: 3
Food: 4
Service: 4
Mostly ice cream (in a brookie sundae). Literally has maybe six pieces of candy in a large cup of vanilla custard.
Not even very good custard.
Atmosphere: 1
Food: 1
Service: 2
The best custard out there! Friends and family always enjoy this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard, Peanut Butter Overload, Turtle Sundae, Hot Fudge, Ice Cream Cone
truly a spectacular place! lots of fun and amazing custard!! the employees are hard working and kind! 10 out of 10 will be here again ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custard
ok i’d like to start this off by saying that i’ve read the last couple of reviews and i know i am not alone in feeling this way, ive given this east coast custard location a couple of chances and they just never quite meet my expectations, not that they are insanely high. first of all the menu is layed out in a very confusing fashion which is fine but my bigger concern is the service, the girls working here are incredibly rude and have never gotten my order right! i really am not one to leave a review but this was just so disappointing!
Atmosphere: 2
Food: 1
I love it here!! There’s many different flavors to choose from and a great selection of toppings as well!! The custard cannot be beat anywhere else. It’s such a cute spot with really friendly employees and the manager Ashley was very nice. Definitely bringing my family up here soon!!
Atmosphere: 5
Food: 5
Service: 5
Custard was very delicious and the girls who served me were very kind :)
Restaurantji Recommends
Awesome service and prices I LOVE this location
I just went to East Coast Custard yesterday in Fairview Park and ordered the “Banana Froster”. Never heard of that kind before but might I say it was impeccable. Who knew banana would be so good when combined with ice cream, kudos to whoever came up with that flavor. Also the service was amazing. I think her name was Ashley who helped me, she was very sweet and even offered my dog a pup cup. Highly recommend, and will return.
Atmosphere: 5
Food: 5
Service: 5
Wasn’t going to post this but honestly after today I figured I should. So me and my husband and our kids are avid east coast custard fans and we just moved from Parma which east coast Parma heights best ice cream ever moved to bay village so we started going to Fairview and honestly after today I’ve never felt the way I’ve felt let alone I’ve seen the last two reviews so I know I’m not alone. We order the same order every time we go and we get milkshakes and always the jumbo and last couple times from here we paid 15 bucks for two and saw how much we got in our cups and realized for what we paid we should be getting it filled to the top and every time it’s 75 percent filled. So today I got it and this time I checked it before I left and said something and the manager literally made me feel like I was committing a crime telling me that she’s seen me and my husband drink them while we leave and that’s why they are low. One me and my husband have never been here together to get ice cream we normally pick it up when he’s at work. And two we are already paying for this ice cream every day for literally the last two years so do you really think we are trying to get a free one because we are trying to get one over on you even though we’ve spent about two years on ice cream
Daily??? I honestly can say I’m done here and it’s sad bc we aren’t in Parma all that often but we will never come to this place again. I really hope that whoever owns this place realizes that loyal customers are hard to come
By and the east coast in Parma would never treat us this way.
My waffle cone was half empty and there was a piece of plastic in my icecream. I went though the drive thru so I didn’t notice until I left. They weren’t even nice.
1 star reviews feel like a personal issue but foreign bodies in food feels like 1 star material.
Atmosphere: 2
Food: 1
Service: 1
I go to this location at least once a week and have always got a nice serving but today I barely got a single scoop in my waffle cone literally half of what it normally is. I don’t know if this is a new serving size but if it is, I will no longer, go to this location
Atmosphere: 3
Food: 1
Service: 1
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