Pulp Juice and Smoothie Bar

Chickens here are rude. They don’t say hi, they don’t say thank you, but have the nerve to have tip jar out. HA!!! I’ll stop there before I start with comments about their appearances. Definitely won’t be back. 11/5/24 around 3:30 pm.
Ordered a large pulp passion.

Atmosphere: 1

Food: 5

Service: 1

Staff was impolite and can not follow instructions.

Atmosphere: 2

Food: 2

Service: 1

Very dry energy, cashier could’ve been more personable, wrap making girl with her AirPod in practically threw my bowl at me and said WHAT!? When I asked for a bag and proceeded to throw the bag across the counter. I’ve never seen anyone throw a paper bag. Do better.

Atmosphere: 1

Food: 4

Service: 3

I come in almost everyday when I’m on break and get food it’s always made perfectly and walking in im always greeted by the employees, it truly is a place I will continue giving my money too .

Atmosphere: 5

Food: 5

Service: 5

The juice drinks are great

Atmosphere: 5

Food: 5

Service: 5

I notice pulp hires young girls and I think it’s a mistake because none of them ever seem to want to be there nor do they take the time to learn how to properly make things. My last few pulp experiences were bad so it makes it difficult to ever want to go back.

Atmosphere: 4

Food: 1

Service: 1

Why did it take 2 girls 35 minutes to make two blueberry dream smoothies and made incorrect. Please provide better trading or more staff!

Atmosphere: 4

Food: 2

Service: 1

Me and my 5 other coworkers faithfully order from here almost every day at different times. It's hit or miss. There are only a couple people who are very pleasant and make the smoothies correctly. It's like one of those things where "why do you keep going if it's inconsistent" well I just give chances over and over hoping the service or the quality will change and now I've finally decided to never come back to this location after tonight.

I love the variety of smoothies but tonight I watched a young girl try to blend the smoothie and it was too thick so she turned around and added tons of water. I can understand people making a small mistake or still learning so I just didn't say anything figured it would still taste fine. Not really confrontational so I got in my car and started heading home. Took a sip and my smoothie literally tasted like water with a hint of out of season bitter oranges. I really tried to drink it but it just wasn't enjoyable as it sometimes is. I called and politely mentioned that I was just in and that I didn't want the girl who made my smoothie to feel bad. Of course I knew the reason it tasted the way it did was because she drowned it with water to thin it out because obviously the ingredients weren't correct or else it ends up blending properly and tasting right. She was very sweet to me and said she understood and apologized for the other girls mistake and said can you come back? I was already back a city over at home and so I said I can come tomorrow before work and get it replaced. She says okay writes my name and says i cant guarantee i can replace it but i wjll call my boss. Proceeds to call me back after calling her boss and tells me her boss (the owner Rich) said if I don't bring the smoothie back I can't get it replaced. Well I am not driving back up tonight, and she said yes just put it in the freezer or something and bring it back tomorrow.

At this point It's just getting like... this is uncomfortable and I'm feeling like you don't believe one of your workers made a mistake (its not that hard to believe based off of these common reviews) so you want me to bring my smoothie back in frozen form in order to MAYBE get a replacement and it likely be done wrong again. I still said OK then I thought about it called back and was like you know.. I'm sorry because it's not your rules it's your owners but I'm going to drive back up right now hand you the full large smoothie and I just want my money back. What if I forget the smoothie in my freezer the next day and also I wanted the smoothie tonight! If you make a mistake rectify it don't inconvenience me even more. It's pretty much the same thing as being like take a video of you dumping it out so you can prove you dont want it....I really don't want it, but you're giving me no choice but to bring it back so you can just throw it away? It's just silly.vIt's not just this situation but many others where I'm like... huh. This smoothie is probably 2 dollars worth of ingredients and instead of remaking the mistake the next day and being like "I'm so sorry let me write your name down" it became a whole shebang of phone tag messenger of the boss saying I have to do this and that to get a smoothie I PAID for made correctly. Simply annoying and awkward. I'm not a cheap person. I spend lots of money here on a weekly basis. And the owners response to all of these reviews is trying to justify all of the wrongdoing or being defensive. You ended up losing out on more money at the end by refunding me a full 9 dollars instead of just saying yeah we'll remake that for you and spending less money on the ingredients in the smoothie to make another one. Idk. Personally as someone who has a lot of experience in business management, I'd gladly refund or remake something for someone if I was highly under the impression it's not that hard to believe it was messed up. Th

Roaches in the store ???

Atmosphere: 5

Food: 1

Service: 5

Manager is rude and it took forever to get a smoothie

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Strawberry Extreme

While I can't comment on atmosphere, as I always get it delivered. My smoothie is always prepared to perfection and my wraps are always great. One of my favorite places to get lunch at!

Atmosphere: 5

Food: 5

Service: 5

Came in on May 2 at 2:08 the person that was there did an amazing job and was very polite.

It seems like the employees have no idea what’s going on. Whether you order online and pick up or go into the store and order, they are clueless. Not personable, look bored, move slow. I’ve maybe ordered here 3-4 times hoping something would change. The food is so much better at other Pulp locations. Don’t bother coming to this location.

Atmosphere: 2

Food: 1

Service: 1

If you go at night the smoothies are water and ice everything time. I do not recommend going there.

Atmosphere: 1

Food: 1

Service: 1

Arrived at 8:34pm, hours were closing at 9pm. Drove 35minutes to make it there in time. And whoever was closing on Friday night December 22nd 2023 had “already closed” even though the lights were on, the doors were open lights were on. The girl was counting the register and refused to make any transactions. This is absolutely horrendous service. Will not be back. Don’t go here. Terrible staff.Now the owner is calling me a liar… 2 females came in right after me and had the same thing happen to them. Nice try to lie on a google review weirdo.

Atmosphere: 1

Service: 1