Unfortunately, the store wasn't clean and the chicken was dry/old. The Hartwell location ROCKS tho
Atmosphere: 3
Food: 2
Service: 4
Joseph Voskuhl
Very fast drive thru that would give chick fila a run for its money. Delicious chicken and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Hunter Neri
Even though the AI Bot taking your order heard what you said and proceeds to say "we are working on your order" - that does NOT mean they are actually working on your order. So do NOT pull forward and assume all is well. If you do, a disgruntled little Elf will get very angry with you.
Maybe get a real ordering system instead of relying on some BS Robot voice to do your work for you.
Atmosphere: 1
Food: 4
Service: 1
Allen Hardy
So, my friend and I stop by this location. And she ordered a Buckeye box. With that being said, this employee (heavy set lady)...
After ordering, my lady friend sat down and noticed the advertisement for adding an additional drink for $1. She ask the employee, Can she add the drink. The employee says, it's too late. Too late, for what? Making money or being open for business? I don't get it!
Then, upon receiving the order she (Customer) checks box. Informing the employee the wedges. Employee insisted they were in the box.
After the employee inspected the order, then realized no wedges. She then, gave the order correct.
Now, I write this because as human being to feel a sense of injustice.
#1: no its too late to add an additional item to the order and my order was not given yet. Lazy. Lazy. The money goes to the store location. !!!!! IT'S A SODA FOR CHRIST SAKE!!!!!
#2: Then insisted my order was correct. But yet incorrect.
Now, please be advised we were people of color. Not saying that was the case. But to be denied a purchase at the customer's request. Without an explanation of the purchase option. Pay more, or just cancel order. And reorder. (Lazy) does raise question. Like why? If she didn't want to work should have stayed home. Or being nice, chose a different line of work. Other people would love to have her job.
With that being said. Put her on the grill. Her customer service skills need more on behalf of Lee's at this location.
Harsh but real. Have nice day.
Atmosphere: 3
Food: 4
Service: 2
Pam C.
Not a fancy place, but great fried chicken!
Atmosphere: 3
Food: 5
Service: 4
TRACY LAY
Sorry but it wasn't very good. 58 dollars for dinner for 4. They said dipping sauce is .50,it only is free for chicken strips. I live 5 minutes away and our food was cold.
Benjamin Rodgers
Never eaten here before but was very pleasantly surprised by the prices and taste of the food. Definitely will be back.
Food: 5
Service: 5
Michael Hetzler
Restaurant was busy, but, gave fast service and food was hot and delicious! Employees were very friendly! Love the new Spicy Wings!
Atmosphere: 5
Food: 5
Service: 5
Jacob Harris
Nasty food and they won’t replace it won’t be going back to this Lee’s ever again
Atmosphere: 1
Food: 1
Service: 1
David Larbes
Got food poisoning from here .. I hate to say it.. was my favorite treat coming here.. sadly I won't be able to return..
Unfortunately, the store wasn't clean and the chicken was dry/old. The Hartwell location ROCKS tho
Atmosphere: 3
Food: 2
Service: 4
Very fast drive thru that would give chick fila a run for its money. Delicious chicken and very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Even though the AI Bot taking your order heard what you said and proceeds to say "we are working on your order" - that does NOT mean they are actually working on your order. So do NOT pull forward and assume all is well. If you do, a disgruntled little Elf will get very angry with you.
Maybe get a real ordering system instead of relying on some BS Robot voice to do your work for you.
Atmosphere: 1
Food: 4
Service: 1
So, my friend and I stop by this location. And she ordered a Buckeye box. With that being said, this employee (heavy set lady)...
After ordering, my lady friend sat down and noticed the advertisement for adding an additional drink for $1. She ask the employee, Can she add the drink. The employee says, it's too late. Too late, for what? Making money or being open for business? I don't get it!
Then, upon receiving the order she (Customer)
checks box. Informing the employee the wedges. Employee insisted they were in the box.
After the employee inspected the order, then realized no wedges. She then, gave the order correct.
Now, I write this because as human being to feel a sense of injustice.
#1: no its too late to add an additional item to the order and my order was not given yet. Lazy. Lazy. The money goes to the store location.
!!!!! IT'S A SODA FOR CHRIST SAKE!!!!!
#2: Then insisted my order was correct. But yet incorrect.
Now, please be advised we were people of color. Not saying that was the case. But to be denied a purchase at the customer's request. Without an explanation of the purchase option. Pay more, or just cancel order. And reorder. (Lazy) does raise question. Like why? If she didn't want to work should have stayed home. Or being nice, chose a different line of work. Other people would love to have her job.
With that being said. Put her on the grill. Her customer service skills need more on behalf of Lee's at this location.
Harsh but real. Have nice day.
Atmosphere: 3
Food: 4
Service: 2
Not a fancy place, but great fried chicken!
Atmosphere: 3
Food: 5
Service: 4
Sorry but it wasn't very good. 58 dollars for dinner for 4. They said dipping sauce is .50,it only is free for chicken strips. I live 5 minutes away and our food was cold.
Never eaten here before but was very pleasantly surprised by the prices and taste of the food. Definitely will be back.
Food: 5
Service: 5
Restaurant was busy, but, gave fast service and food was hot and delicious! Employees were very friendly! Love the new Spicy Wings!
Atmosphere: 5
Food: 5
Service: 5
Nasty food and they won’t replace it won’t be going back to this Lee’s ever again
Atmosphere: 1
Food: 1
Service: 1
Got food poisoning from here .. I hate to say it.. was my favorite treat coming here.. sadly I won't be able to return..
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Good food friendly staff
Great fresh food
Atmosphere: 5
Food: 5
Service: 5
Love the chicken. Get there by 4pm and your food is cheaper. So much better than
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meal Includes 2 Sides and 4 Biscuits, 3 Fried Pickles
Did not order they dont have a-la-carte options for chicken
Atmosphere: 1
Food: 1
Service: 1
I have been to a lot of Lees and most of them are hit and miss on service and food quality. The Franklin Ohio store is always consistent with both.
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