McDonald's

6810 Franklin Lebanon Rd, Franklin
(937) 743-9106

Recent Reviews

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Kaitlyn

No AC in the hottest of summer, it’s disgusting, employees are overworked and generally lost, and cliques of full grown women who want to act like teenagers run this store and that’s why it’s going down. Which is what happens when you promote mean, gossip girls to manager 🤷🏻‍♀️. The Supervisor and owner of this store should be ashamed of what they’ve let it become. But of course, that would require them caring about anything other than profit, so fat chance. Hint: there’s a reason nearly ALL of your original staff is gone and quit! Go to Springboro for a better experience.

Jeff Chandler

One the best mcdonald's around always get good food hear

Atmosphere: 4

Food: 5

Service: 5

Mckinley Teague

Customer service was practically non-existent. The fries tasted like they were made 4 hours before I got them. And the employees were just generally rude and dismissive. Will never eat at this location again.

Atmosphere: 1

Food: 1

Service: 1

joe mama

Nasty store full of bugs. Sticky floors, and the place smells. Manager on her phone instead of working, even when they were busy.

Atmosphere: 1

Food: 1

Service: 1

Mercury Chax

Quit this toxic work environment. Here's what they won't tell you. The back is full of flies. Cleaning is done lazily. Dish machine hardly works. Cross contamination galore.

Atmosphere: 1

Food: 1

Service: 1

Mrs Mrs

Please don't waste your time or money coming to this McDonald's, maybe before it was worth going and eating food that you knew was cooked with love and care, and it was clean, now days you go and what they give you is disgusting food that you know that the person who made it made it quickly and didn't care if the customer would like it or not. Here they don't take the customer into account, it seems they have people working in the kitchen who are new and it seems like they don't care about the customer, please don't spend your money at this McDonald's go somewhere else where the employee does care about the quality of food that they serve to the customer, here it seems that the people who worked in the kitchen are no longer there and they have a new one because the food is terrible, terrible, terrible and nothing is fresh like before and the sandwiches are made horrible, very sad because this McDonald's was excellent I can't say the same thing anymore. PEOPLE don't waste your money.
🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮🤢🤮

Atmosphere: 1

Food: 1

Service: 1

Kyle Kirkpatrick

Wow just got a frozen sprite and it was literally only half filled.

Food: 1

Sheila Cabe

Very slow thru the drive through

Ari Combs

Ordered 3 ten piece nugget meals. They gave the order to the car in front of me. Refused to give me more than 3 barbecue sauces for thirty chicken nuggets.

Then crammed all the meals and three sauces into 1 bag. Guess what happened the bag ripped and food went everywhere.

When I called in to complain I was treated like a criminal. All my handicap son will eat is McDonald’s and I don’t need to lie to get free food.

Completely ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Laura Hill

Gross and dirty place to eat

Atmosphere: 1

Food: 1

Service: 1

Joshua Randolph

Food is terrible.

Atmosphere: 3

Food: 2

Service: 4

Anyiah Napier

Absolutely disgusting, ordered something with one specific thing asked to be changed, the lady working read it back to me, the lady who handed it out even after making us pull forward read it out and the food was still made wrong, it doesn’t take a lot of time to change something everyone working here is pure lazy.

Atmosphere: 1

Food: 1

Service: 1

Chris Heckard

Terrible drive through service, i was the only one there waiting and it took almost 6 minutes to give me a cheeseburger and fries. Not to mention everytime you goto the drivethrough they have you move to a spot so they don't have to look at your disappointed face everytime they struggle to make something so simple. Half of the time you get the wrong order too. Goto another mcdonalds not this one

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburger

Kodey Carlisle

Went thru McDonald’s as a last resort for the night with the kids, ordered a McChicken and a double. Immediately after eating my food started to feel sick. Chicken was undercooked and patty on the burger was burnt. Spent all night breaking a fever because they had given me food poisoning. Haven’t had McDonald’s in months. And honestly probably never will again. This specific store has the worst service and I know it’s not the employees fault it’s the fact that management can’t fully staff so they’re slow as molasses. Health department needs to pop in there real quick and make a visit

Food: 1

Service: 3

Recommended dishes: Mcdouble

Ed Tulius

Double quarter pounder had no ketchup, mustard, or pickle. How do you even do that?

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