Subway
1274 E 2nd St, Franklin
(937) 743-9494
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I. Would like some chips my address. Is 17 17 dix Rd Middletown Ohio.@.
Title: Disappointing Experience with Subway App and In-Store ServiceI recently ordered a footlong meatball sub with bacon and extra meatballs, along with a footlong turkey with red vinegar through the Subway app.Unfortunately, the experience was far from satisfactory. The meatball sub was overly drenched in marinara sauce, leading to soggy bread and a presentation that seemed careless. There were 5 meatballs on the footlong sandwich.To my dismay, upon visiting the store to address the issue, I was informed they had run out of meatballs and refused any form of refund or the possibility to amend my order due to the policy tied to app orders. Their suggestion was to "figure it out in the app," which felt dismissive and unhelpful.Additionally, the turkey sub was lacking in both red vinegar and lettuce, further adding to my disappointment. The refusal to offer a simple solution such as a refund or a remake of the sub, especially when the store failed to fulfill the order as requested, is unacceptable.This experience has left me with a poor impression of both the Subway app and the store's customer service. I find it unreasonable that the inability to provide ordered ingredients results in such inconvenience to the customer.I will be reconsidering future orders from the Subway app, and hope they address these service issues promptly.
Food: 1
Service: 1
They have the pettiest managers and employees, the district managers a d***, the only good employee is Chelsea she should be manager
Trying to order & no answer
Very friendly staff and makes the best sandwiches. Always clean and well maintained. No complaints here!!
VERY SLOW & KINDA FRIENDLY
Just went to order some food and told him to add spinach, he reached in and bugs came flying out. I left. I will NEVER go to this one again. DISGUSTING!
Just went to order some food and told him to add spinach, he reached in and bugs came flying out. I left. I will NEVER go to this one again. DISGUSTING!
I love the 5$ hot ham & cheese footlong
VERY dirty! Food old and not kept up. When we asked the employee when the last time it was cleaned his response was “I wasn’t told to clean” I wish I would have taken pictures. Will not ever try that place again, matter of fact it turns you away from Subway period!!! Needless to say we decided not to eat there-which upset the boy because he had already started making it. But after seeing how unclean the place was, we were not going to chance it.
Restaurantji Recommends
I found the service to be terrible and very poorly managed and the food station was filthy! I will never even eat there again nor will recommended.
Friendly workers clean fast service
Not the best sub place but still good. Not enough grease!
Good food for a great price
Fresh fast delicious
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