Wendy's

6805 Franklin Lebanon Rd, Franklin
(937) 743-1274

Recent Reviews

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Jonathan Norup

As a customer I walked over from the truck stop to order 2 chicken sandwiches. 1 spicy and 1 regular both of which were supposed to be plain !!!!! I put them in my truck for later but something told me to check them . Guess what the store did NOT GIVE ME A SPICY CHICKEN BUTV2 REGULAR CHICKEN SANDWICHES AND BITH WERE FULLY DRESSED .

Atmosphere: 1

Food: 1

Service: 1

Taylor Trenum

Cold food, slick floors all throughout the store, sticky tables, very few drink options, and forgotten items. Only one of the drink machines had ice and both were out of popular drinks and flavor variations. I understand staff shortages but this place is not even meeting the bare minimum. Staff are in no hurry to serve you. Absolutely would not recommend.

Atmosphere: 1

Food: 1

Service: 1

Victoria Daves

I had a mobile order that I got via drive thru. When I pulled up I had to wait at the speaker for 5 minutes and then another 10 for the actual food. I was missing several food items as well as straws, napkins, and forks. Very below average experience. Probably won’t be going back.

Atmosphere: 1

Food: 3

Service: 1

Devin Smith

I come in here all the time because i work close, and it used to be slow and i wouldn't say rude but not friendly. BUT here recently I've been getting exceptional service, I'm in and out quick, the crew is very friendly, and food is hot. If they keep this up I'll have to give them 5 stars.

Atmosphere: 5

Food: 5

Service: 5

Kim Ditty

I’ve never seen such a clean Wendy’s and the food was so hot and fresh!!!

Atmosphere: 5

Food: 5

Service: 5

Luna Love

Ordered food multiple times from this location for delivery, items were either wrong or missing. Will not be ordering from here again.

Food: 2

Service: 2

Kailynn Brooks

Employees were openly cussing loudly as we were trying to place our order

Atmosphere: 1

Food: 2

Service: 1

Uzi Y

This was first time trying Wendys it was okay I liked it I would try again

Atmosphere: 4

Food: 3

Service: 5

Diana Robinson

I ordered single cheeseburger with small fires and water. Husband ordered chilie and water. He was charged 0 for small water and she charged me 55 for bottled water. When I questioned she said we'll baby that's just how it rings up. I said we'll I did not get a combo and my husband's right above mine says small water for 0. She said again, we'll baby that's just how it rings up. 1. I'm not her baby and hate being talked to like like that. 2. I should not have been charged for my water. Very poor service.

Matthew Lemaster

Good service, good food!

Atmosphere: 5

Food: 5

Service: 5

Jeanie Bushnell

They were out of everything just certain drinks no nuggets lol cooked up

Atmosphere: 3

Food: 4

Service: 3

Brian Holly

Food was fine. The boys working there were polite and working, just seemed like they needed more help back there...

Atmosphere: 5

Food: 5

Service: 5

Pets First Nationwide

Gross food

Atmosphere: 1

Food: 1

Service: 1

Celia Nuñez

When making road trips, Wendy's is my place to go for breakfast, the number 7 is my favorite, it tastes delicious 😋

Atmosphere: 4

Food: 5

Service: 5

Matt B

Rating based on the fact its Wendy's. It was in fact Wendy's and did Wendy's stuff.

Atmosphere: 5

Food: 5

Service: 5

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