Everything was cold. I like the cherry valley one very nice and everything is always hot & fresh
Atmosphere: 2
Food: 2
Service: 3
Jay
I went to go try out the new apple pie milkshake. Was greeted with the rudest drive-thru worker I've ever encountered. Now I don't care. I went to the Wendy's like 30 seconds down the road. Complete opposite. Drive through lady made my night a lot better after that sour encounter. I will never attempt to eat here or recommend anyone to as well
Edit: the copy paste response shows how much they care... they don't
Atmosphere: 1
Service: 1
Kelly Hamme-Baldwin
Excellent food for fair prices and always fresh & made to order, hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Jack Lewis
Don’t wast your time or money here. They simply do not care. I had to repeat my order multiple times and still, they didn’t get it correct. No effort was put into what I did receive either. The sandwich had very little of anything on it and my large crinkle cut fry was a large container only half full and it was curly fries. This location is staffed with incomplete and lazy people.
Atmosphere: 1
Food: 1
Service: 1
JAMES WATSON
Very good food and service. Thank you Arby's for being so well.
Atmosphere: 5
Food: 5
Service: 5
James
Very good food and service. Thank you Arby's for being so well.
Atmosphere: 5
Food: 5
Service: 5
E B
I ordered a simple beef and cheddar and curly fries. 3 cars in the drive through line. I waited over 10 minutes. The meat was dark brown, rubbery, and cold--and thrown together sloppily. I threw the entire sandwich away because it was not edible. The fries were stuck together. Pull it together over there--do better. People expect something decent and reasonable on their valued lunch break. I'll spend my money elsewhere. Thanks for the great experience and great lunch that was ruined.
Atmosphere: 1
Food: 1
Service: 1
Richard Lehst
Worst Arby’s location in Columbus, rude, inconstant food and awful wait times because nobody actually wants to eat here!
sydney layton
Showed up at 9:40 and guy said no we’re closed
Atmosphere: 1
Food: 1
Service: 1
Linda Angels
Went through the drive thru. Guy was very nice and polite. Had to pull up and wait on my food like 2 minutes.
Well worth it ! Red hot fries and the sandwich was awesome not the least bit dry. The guy that brought my food out also very polite and friendly!! GREAT JOB GUYS!!! So nice to actually have HOT Fries !
Lobby doors locked at 745pm when open until 10 because they don’t want anyone going in to with orders that come out wrong in drive through. We asked about food missing from our order and were told they didn’t have it but not to worry because they didn’t charge for it, but they also didn’t give me a receipt so not sure if that was the truth. There appears to be one person working who doesn’t really care about anything at all. Honestly just skip this location.
Atmosphere: 1
Food: 1
Service: 1
Tristan Hall
This location is trash. They don’t even operate according to their posted hours, they are rude and disrespectful, and they have minimal customer service skills.
Jeffrey Hale
Placed online order was not ready as stated what is the point of ordering ahead when you still have to wait for the order.
Atmosphere: 3
Food: 4
Service: 1
Yo oo
I think they were understaffed that day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Beef 'N Cheddar on a Regular Bun
Chris A
Dirty location, latch broken on restroom stall, toilet paper was total wet and soaked. Nobody working the register and employees were just gossiping in back. Could hear everything up front. Left without ordering anything.
Everything was cold. I like the cherry valley one very nice and everything is always hot & fresh
Atmosphere: 2
Food: 2
Service: 3
I went to go try out the new apple pie milkshake. Was greeted with the rudest drive-thru worker I've ever encountered. Now I don't care. I went to the Wendy's like 30 seconds down the road. Complete opposite. Drive through lady made my night a lot better after that sour encounter. I will never attempt to eat here or recommend anyone to as well
Edit: the copy paste response shows how much they care... they don't
Atmosphere: 1
Service: 1
Excellent food for fair prices and always fresh & made to order, hot and delicious
Atmosphere: 5
Food: 5
Service: 5
Don’t wast your time or money here. They simply do not care. I had to repeat my order multiple times and still, they didn’t get it correct. No effort was put into what I did receive either. The sandwich had very little of anything on it and my large crinkle cut fry was a large container only half full and it was curly fries. This location is staffed with incomplete and lazy people.
Atmosphere: 1
Food: 1
Service: 1
Very good food and service. Thank you Arby's for being so well.
Atmosphere: 5
Food: 5
Service: 5
Very good food and service. Thank you Arby's for being so well.
Atmosphere: 5
Food: 5
Service: 5
I ordered a simple beef and cheddar and curly fries. 3 cars in the drive through line. I waited over 10 minutes. The meat was dark brown, rubbery, and cold--and thrown together sloppily. I threw the entire sandwich away because it was not edible. The fries were stuck together. Pull it together over there--do better. People expect something decent and reasonable on their valued lunch break. I'll spend my money elsewhere. Thanks for the great experience and great lunch that was ruined.
Atmosphere: 1
Food: 1
Service: 1
Worst Arby’s location in Columbus, rude, inconstant food and awful wait times because nobody actually wants to eat here!
Showed up at 9:40 and guy said no we’re closed
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru. Guy was very nice and polite. Had to pull up and wait on my food like 2 minutes.
Well worth it ! Red hot fries and the sandwich was awesome not the least bit dry. The guy that brought my food out also very polite and friendly!! GREAT JOB GUYS!!! So nice to actually have HOT Fries !
Food: 5
Service: 5
Restaurantji Recommends
Lobby doors locked at 745pm when open until 10 because they don’t want anyone going in to with orders that come out wrong in drive through. We asked about food missing from our order and were told they didn’t have it but not to worry because they didn’t charge for it, but they also didn’t give me a receipt so not sure if that was the truth. There appears to be one person working who doesn’t really care about anything at all. Honestly just skip this location.
Atmosphere: 1
Food: 1
Service: 1
This location is trash. They don’t even operate according to their posted hours, they are rude and disrespectful, and they have minimal customer service skills.
Placed online order was not ready as stated what is the point of ordering ahead when you still have to wait for the order.
Atmosphere: 3
Food: 4
Service: 1
I think they were understaffed that day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries, Beef 'N Cheddar on a Regular Bun
Dirty location, latch broken on restroom stall, toilet paper was total wet and soaked. Nobody working the register and employees were just gossiping in back. Could hear everything up front. Left without ordering anything.
Atmosphere: 1
Food: 2
Service: 1
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