They took back a medium fry from my car even though they were the one who made the mistake, in order for me to get what I actually ordered. This doesn't seem normal to do if they wrang it up wrong.
Atmosphere: 1
Food: 1
Service: 1
Jessica Barahona
The onion rings I got were so hard I couldn't eat them. Almost chipped a tooth. I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Tyffani E.
I was there the other day and an employee gave my debit card to another customer and even charged me for their food as well. Which is causing me a lot of issues right now. I haven't received even an APOLOGY for this. Instead she ran and hid in the back when I came back in to ask what can be done about this. She didn't acknowledge me or offer any solution. Nothing. Couldn't even look me in the eyes. I have called NUMEROUS times today to try to speak to management and they're ignoring my calls.
Atmosphere: 1
Food: 1
Service: 1
Adam Naji
Felt like I wasn’t welcomed in there lady in the front said hi how you doing to the customer in front of me and thank you have a nice day but didn’t say a single word to me nothing but attitude only because I’m an
Atmosphere: 1
Service: 1
BrennanOMalley
BK limited time offer are awesome but this location never has them and keeps it on the app. This is the second time I’ve been to this location and the second time they did not have what I ordered. The first time I just substituted the LTO with a whopper and ate the extra $1.50 I paid. This time I cancelled They also make you contact support in the app to cancel the order which seems insane.
Recommended dishes: Whopper Meal with Onion Rings Sustituted for Fries, Whopper Sandwich, Chicken Fries
JAKE Jeff
get the old women out of the window
Atmosphere: 1
Food: 2
Service: 1
Darrick Drakulich
0/5 if possible. The entire order was cold, French toast sticks hardly cooked & no syrup with them. Service was awful, it's like I was causing them an inconvenience for being there. I see now why Gahanna residents avoid here and now I will too. The food ended up right where it belongs, in the trash
Just had the most ignorant and unprofessional experience of my adult life at this Burger King. Burger King have the nerve to strike a tone with us after they screwed up an order. Very unprofessional. I won't be coming back. You should go somewhere else to. This is the reason why fast food is quickly going bankrupt in America
Atmosphere: 1
Food: 1
Service: 1
john Morris
I went through the drive-through tonight at about 11:10 PM. 8/20/2024 I sat in the drive-through for almost 15 after being told that they would be right with me another car pulled up maybe a minute and they took their order first. I have been going here after work and everytime I go through there it’s always slow it’s always a blonde working. I will not be back. A customer should never have to sit in the drive-through for 15 minutes at this point it’s not even slow food.
Atmosphere: 1
Food: 2
Service: 1
Caprena Ross
I just left Burger King (order #96 $6.69) at 260 South Hamilton Rd in Gahanna. The sandwich was great, however, the hash browns were extremely greasy. In addition, the employee who took my order had a UGLY, unprofessional attitude. Instead of saying, "Good morning, please look at the menu and let me know when you are ready," She said I can't here you go ahead with your order. Horrible attitude! She is the face of BK. If not happy with your job, remove yourself so someone who needs a job can come to work with a better attitude.
Won't be back.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Hash Browns
Christy Pate
Handicap entrance door closest to parking lot is always locked.
Fries were cold and not salted.
Atmosphere: 5
Food: 4
Service: 5
They took back a medium fry from my car even though they were the one who made the mistake, in order for me to get what I actually ordered. This doesn't seem normal to do if they wrang it up wrong.
Atmosphere: 1
Food: 1
Service: 1
The onion rings I got were so hard I couldn't eat them. Almost chipped a tooth. I won't be back.
Atmosphere: 1
Food: 1
Service: 1
I was there the other day and an employee gave my debit card to another customer and even charged me for their food as well. Which is causing me a lot of issues right now. I haven't received even an APOLOGY for this. Instead she ran and hid in the back when I came back in to ask what can be done about this. She didn't acknowledge me or offer any solution. Nothing. Couldn't even look me in the eyes. I have called NUMEROUS times today to try to speak to management and they're ignoring my calls.
Atmosphere: 1
Food: 1
Service: 1
Felt like I wasn’t welcomed in there lady in the front said hi how you doing to the customer in front of me and thank you have a nice day but didn’t say a single word to me nothing but attitude only because I’m an
Atmosphere: 1
Service: 1
BK limited time offer are awesome but this location never has them and keeps it on the app. This is the second time I’ve been to this location and the second time they did not have what I ordered. The first time I just substituted the LTO with a whopper and ate the extra $1.50 I paid. This time I cancelled They also make you contact support in the app to cancel the order which seems insane.
Food: 1
Service: 1
Nice quiet place to dine in at.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich, Hash Browns, Impossible Whopper, Hamburger
Love their double whoppers!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Whopper Meal with Onion Rings Sustituted for Fries, Whopper Sandwich, Chicken Fries
get the old women out of the window
Atmosphere: 1
Food: 2
Service: 1
0/5 if possible. The entire order was cold, French toast sticks hardly cooked & no syrup with them. Service was awful, it's like I was causing them an inconvenience for being there. I see now why Gahanna residents avoid here and now I will too.
The food ended up right where it belongs, in the trash
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just had the most ignorant and unprofessional experience of my adult life at this Burger King. Burger King have the nerve to strike a tone with us after they screwed up an order. Very unprofessional. I won't be coming back. You should go somewhere else to.
This is the reason why fast food is quickly going bankrupt in America
Atmosphere: 1
Food: 1
Service: 1
I went through the drive-through tonight at about 11:10 PM. 8/20/2024 I sat in the drive-through for almost 15 after being told that they would be right with me another car pulled up maybe a minute and they took their order first. I have been going here after work and everytime I go through there it’s always slow it’s always a blonde working. I will not be back. A customer should never have to sit in the drive-through for 15 minutes at this point it’s not even slow food.
Atmosphere: 1
Food: 2
Service: 1
I just left Burger King (order #96 $6.69) at 260 South Hamilton Rd in Gahanna. The sandwich was great, however, the hash browns were extremely greasy. In addition, the employee who took my order had a UGLY, unprofessional attitude. Instead of saying, "Good morning, please look at the menu and let me know when you are ready," She said I can't here you go ahead with your order. Horrible attitude! She is the face of BK. If not happy with your job, remove yourself so someone who needs a job can come to work with a better attitude.
Won't be back.
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Hash Browns
Handicap entrance door closest to parking lot is always locked.
If you like cold food, this is the place for you.
Atmosphere: 3
Food: 1
Service: 2
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