Wish I could rate no stars The staff continued to mess up every order in front of me mine and the people after me. To the managing staff at the store whoever ran your crew at 2 o'clock on Tuesday February 2nd needs a write up. I told the employee twice that I want to bake an on my sandwich knowing that they probably screwed it app I checked my sandwich after I got it and it did not have bacon when I said that my sandwich didn't have bacon the employee half wrapped up 2 slices of bacon and gave it to me. His apology seemed like it was the worst thing he ever had to do. Most of the time know all of the time the store is normally good I won't be going back in the store if I see this crew working again
Kekee
Disrespectful customer service from red head dude and black dude with the dreads wanna roll they eyes and talk back
Rebekah Johnston
This was my first time eating at a Jersey Mike's. The young man that waited on me was very helpful. He was friendly and helpful. I liked the sandwich and will be back.
Atmosphere: 5
Food: 5
Service: 5
BenandOla Diercks
Dietary restrictions: They have gluten free bread.
Atmosphere: 5
Food: 5
Service: 5
Ola Diercks
Dietary restrictions: Gluten free bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak with Peppers and Onion
David Roll
Their Italian sub sucks because they refuse to grill
Atmosphere: 3
Food: 3
Service: 3
astronaut rad dude
One of the employees is so unmotivated and incapable. I feel unwelcome I. The store due to his negative attitude. I’ve been in the store and order from it to avoid the negative staff however every take out order is wrong. Unless you are watching their every move expect your sub to end up wrong. Recently ordered a sub mikes way and there is not a drop of oil or vinegar on it. They have messed up my sub multiple times this is just the lost recent.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chips
charne Duvall
The food is always great. The service is always friendly and accommodating to any food restrictions. The restrooms are always clean, neat, stocked and smelling fresh.Dietary restrictions: Lactose intolerance. They never ask why so or why not and embarrase me, by having to divulge hippa laws. I truly appreciate that when so many places do. I will always return when I want a tasty sandwich ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Club Supreme, blt
Patti M
I don’t know what’s changed at this place but it’s not the same. The service is less than stellar with staff acting as if it’s a burden to make the order and claim they don’t have certain ingredients that are core Jersey Mike’s like pepper. The roast beef is normally cut thin and stacked nicely with provolone but the last two times the thickness is Jimmy John’s typical and the amount is no where near what it used to be but the price remains at a premium. This Jersey Girl has been going there for 9 years and the last two times changed it all. I’ll need to drive to NJ to get an authentic Jersey Mike’s at this point. Sad to see this establishment settling in with mediocre service & product.
Atmosphere: 1
Food: 1
Service: 1
Carlo D.
If you are thinking of going to Jersey Mikes, save the $12 and just take a shot of vinegar ($.13) and vomit. Same difference. Soggy bread, cheap meat, tasteless cheese, zombie employees and veggies SOAKED in vinegar. Hard pass.
Megan and Alex are the absolute best!! The employees here are so friendly and work together so well. However, I’m extremely disappointed that this location will no longer grill their cold subs. I have been a customer for ten years and will not be coming often anymore.
Bryan Barksdale
I wish I could give less than 1 star. why would you work at a place that makes sandwiches if you don't want to make sandwiches while you're at work. the guy on the slicer does not need to interact with people at all.. huffing and puffing and rolling eyes when I asked for an alteration on my sub. then I couldn't even get my toppings that I asked or get it cut in half at least the guy on cash acted like I was a human being worth being acknowledged
Atmosphere: 2
Food: 4
Service: 1
Chase Thompson
Everything was awesome, Megan was extremely helpful even though my hearing was not great and she had to repeat herself often, very patient and kind. Definitely will be back with how kind they were.
Atmosphere: 5
Food: 5
Service: 5
misael munoz
I must say I love jersey Mike's but this particular location was very disappointing, I placed an online order and gave the enough time to get my order ready, however when I arrived at this location my order was still not ready as they were taking care of walk in customers, I asked about my order and the man with a bunch of tattoos said it will be ready soon, finally after almost 10 minutes waiting he started to make my sandwich and then another customer walked in at that point he left my order to the side and took care of the customer that had just walked in, I asked why did he do that and he mumbled something under his breath, I felt very uncomfortable at this point and asked for a refund and another man came out he was asian and tried to talk me out of my refund and then he ended up telling me that he couldn't do it and that I'd have to come back so to this day I still never got a refund and they can keep the money after all I rather lose $20 rather than to be treated very poorly so I don't recommend this location I now go yo the one on hunter's ridge where I am always treated with respect.
Atmosphere: 1
Service: 1
Clark G.
Usually my go to Jersey Mikes. Saw that they were busy when I went in to pickup my app order. That's fine. A dozen already prepared orders sitting on the prep table. I sat there and waited 10 mins while the 3 folks working refused to make eye contact with anyone but folks ordering. Low and behold my order was already done when I walked in but couldn't get to it or get anybody to respond. Get your sh*t together.
Wish I could rate no stars The staff continued to mess up every order in front of me mine and the people after me. To the managing staff at the store whoever ran your crew at 2 o'clock on Tuesday February 2nd needs a write up. I told the employee twice that I want to bake an on my sandwich knowing that they probably screwed it app I checked my sandwich after I got it and it did not have bacon when I said that my sandwich didn't have bacon the employee half wrapped up 2 slices of bacon and gave it to me. His apology seemed like it was the worst thing he ever had to do. Most of the time know all of the time the store is normally good I won't be going back in the store if I see this crew working again
Disrespectful customer service from red head dude and black dude with the dreads wanna roll they eyes and talk back
This was my first time eating at a Jersey Mike's. The young man that waited on me was very helpful. He was friendly and helpful. I liked the sandwich and will be back.
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: They have gluten free bread.
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: Gluten free bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Steak with Peppers and Onion
Their Italian sub sucks because they refuse to grill
Atmosphere: 3
Food: 3
Service: 3
One of the employees is so unmotivated and incapable. I feel unwelcome I. The store due to his negative attitude. I’ve been in the store and order from it to avoid the negative staff however every take out order is wrong. Unless you are watching their every move expect your sub to end up wrong. Recently ordered a sub mikes way and there is not a drop of oil or vinegar on it. They have messed up my sub multiple times this is just the lost recent.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chips
The food is always great. The service is always friendly and accommodating to any food restrictions. The restrooms are always clean, neat, stocked and smelling fresh.Dietary restrictions: Lactose intolerance. They never ask why so or why not and embarrase me, by having to divulge hippa laws. I truly appreciate that when so many places do. I will always return when I want a tasty sandwich ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Club Supreme, blt
I don’t know what’s changed at this place but it’s not the same. The service is less than stellar with staff acting as if it’s a burden to make the order and claim they don’t have certain ingredients that are core Jersey Mike’s like pepper. The roast beef is normally cut thin and stacked nicely with provolone but the last two times the thickness is Jimmy John’s typical and the amount is no where near what it used to be but the price remains at a premium. This Jersey Girl has been going there for 9 years and the last two times changed it all. I’ll need to drive to NJ to get an authentic Jersey Mike’s at this point. Sad to see this establishment settling in with mediocre service & product.
Atmosphere: 1
Food: 1
Service: 1
If you are thinking of going to Jersey Mikes, save the $12 and just take a shot of vinegar ($.13) and vomit. Same difference. Soggy bread, cheap meat, tasteless cheese, zombie employees and veggies SOAKED in vinegar. Hard pass.
Restaurantji Recommends
Megan and Alex are the absolute best!! The employees here are so friendly and work together so well. However, I’m extremely disappointed that this location will no longer grill their cold subs. I have been a customer for ten years and will not be coming often anymore.
I wish I could give less than 1 star. why would you work at a place that makes sandwiches if you don't want to make sandwiches while you're at work. the guy on the slicer does not need to interact with people at all.. huffing and puffing and rolling eyes when I asked for an alteration on my sub. then I couldn't even get my toppings that I asked or get it cut in half at least the guy on cash acted like I was a human being worth being acknowledged
Atmosphere: 2
Food: 4
Service: 1
Everything was awesome, Megan was extremely helpful even though my hearing was not great and she had to repeat herself often, very patient and kind. Definitely will be back with how kind they were.
Atmosphere: 5
Food: 5
Service: 5
I must say I love jersey Mike's but this particular location was very disappointing, I placed an online order and gave the enough time to get my order ready, however when I arrived at this location my order was still not ready as they were taking care of walk in customers, I asked about my order and the man with a bunch of tattoos said it will be ready soon, finally after almost 10 minutes waiting he started to make my sandwich and then another customer walked in at that point he left my order to the side and took care of the customer that had just walked in, I asked why did he do that and he mumbled something under his breath, I felt very uncomfortable at this point and asked for a refund and another man came out he was asian and tried to talk me out of my refund and then he ended up telling me that he couldn't do it and that I'd have to come back so to this day I still never got a refund and they can keep the money after all I rather lose $20 rather than to be treated very poorly so I don't recommend this location I now go yo the one on hunter's ridge where I am always treated with respect.
Atmosphere: 1
Service: 1
Usually my go to Jersey Mikes. Saw that they were busy when I went in to pickup my app order. That's fine. A dozen already prepared orders sitting on the prep table. I sat there and waited 10 mins while the 3 folks working refused to make eye contact with anyone but folks ordering. Low and behold my order was already done when I walked in but couldn't get to it or get anybody to respond. Get your sh*t together.