Came here twice in the last 20 minutes. Once for a a doordash order and the second time for a drive-thru orde. Both times everybody was on point with helping even the difficult customers. I used to work at Taco Bell so I know how difficult it is working in fast food. they were polite, efficient. Black dude and young black girl. Believe it was just the 2. THIS is the service you should be able to leave a tip for. š
Atmosphere: 5
Food: 5
Service: 5
Tony Trovato
Atmosphere should receive negative stars. Don't bring your family here unless you want to subject your children to an employee on their break shouting expletives loudly into their speakerphone conversation for 25+ minutes. Or if you want to order your food and have exactly 0 communication with an employee about why it's taking so long. And even after all of that, you'll have to find a clean table on the minefield of dining tables with garbage all over them. Never coming back.
Atmosphere: 1
Food: 3
Service: 1
V Thompson
Placed an online order with them. The food was messed up,and parts of my order were missing.
Food: 1
Service: 1
Camile Sliemers
When I arrived, there were ZERO cars in the drive thru. I checked in stating Iād done a mobile order only to be snapped at by the man on the headset. āMaāam, how long ago did you place the order?!?!ā I replied āabout 5 minutes ago? ā to which he said āfor future reference you need to give about 10-15 minutes before comingā
Iām sorry what?!?!?!? Soooo you want to lecture me because you felt rushed to make my 2 tortillas that had chicken, and cheese. I know thatās a MASSIVE order to put together when you literally have NO customers; my bad!
Taco Bell, do better. Itās just bad form to lecture your customers. I left wishing u hadnāt ordered food from there.
Atmosphere: 1
Food: 4
Service: 1
Daniel Wooster
Actually really delicious really quick love the personality within the store and this steak and pepper wrap diggity dang mang
Marissa Penson
Very rude and nasty attitude, me and sisters wanted taco bell we came november 8th saturday at 9:07 pm. while ordering our food the lady on the speaker set was VERYYY VERYYY disrespectful and rude, also was trying to rush my sister while ordering. then when we drove to the window she made a comment about how sheās pissed off or something. VERY UNPROFESSIONAL yall need better professional employees because this was the second incident at this exact location. (the girl was a lightskin heavy set tall with a bun) please held her accountable for her actions :)
Deidre Anderson
Donāt even bother going to this location especially at night! Youāre going to get non chalant service from people who obviously dont care about their job. . I guess they didnāt feel like cooking a Mexican pizza so they just threw some taco shells together added cheese then sent it out. The taco shell was even old. It was so old and soggy I had to throw the whole thing away. You donāt have to like your job but at least do it right until you find something else. No matter what job you have do it with pride otherwise just stay home and be lazy and trifling there!!!
Atmosphere: 1
Food: 1
Service: 1
Social Sally
If I could give a zero I would. The staff is trash, especially George-the store manager! Unpleasant and difficult to deal with. If the staff, wants nothing to do with mobile orders, it shouldn't be an option. Customers would benefit if there is a leadership change. GEORGE MUST GO!
Atmosphere: 1
Service: 1
DELUX Unltd
If I could give ZERO stars I would. Absolutely appalling service. I placed a mobile order and arrived at 930pm in the drive thru Tuesday 10/21/2025. I waited a couple minutes and then finally a young lady rudely said āWeāre closed!ā I responded that I placed a mobile order and it was already paid for and the website & hrs on the door said they donāt close until 12am. She rudely replied again, āIt doesnāt matter, I said weāre closed.ā I asked for her name (Jay) and if she has a manager I can speak with please? She didnāt respond and then after a few moments a gentleman, abruptly& rudely said āWeāre closed. She already told weāre closed.ā I asked for his name and if he was the manager and he said āYes, Iām the GM and my name is George and as I said, weāre closed so you can leave.ā I asked why he and the other employee are being so rude and how was I going to get my money backā¦ He replied āAināt nobody being rude. We told you weāre closed. Youāll get a refund.ā - HORRIBLE customer service! HORRIBLE etiquette! Learn how to speak professionally & pleasantly to people! Especially as a MANAGER. I expect contact back from corporate please. This is COMPLETELY UNACCEPTABLE.
Service: 1
J N
Service is the worst here . DO NOT WASTE YOUR PRECIOUS TIME TO EAT HERE.
By far worst location. Itās either never open or, never open. Food is no good either. Would rather drive further for a better location. This has to be one of the worst in Columbus
Atmosphere: 1
Food: 1
Service: 1
Cameron White
I love taco bell but this location frequently forgets things or does not have the promotions that the taco bell 2 miles down hamilton has. Recently this locations has just started closing when they feel like it? There have been multiple days where this location is stated to be open until midnight and they are closing by 8. Please update google to show the correct times as there are always multiple people in the drive thru at that time that are funneled out because they want to close early.
Atmosphere: 3
Food: 4
Service: 2
Lynnzi Pack
They constantly forget food there not fast at all and they are rude
Atmosphere: 1
Food: 1
Service: 1
Whitney B
Closed early on 10/9/25! Takes forever to order and get the food.
Atmosphere: 1
Food: 1
Service: 1
Tim Dandria
The food speaks for itself! To say anything else would be misleading!
Came here twice in the last 20 minutes. Once for a a doordash order and the second time for a drive-thru orde. Both times everybody was on point with helping even the difficult customers. I used to work at Taco Bell so I know how difficult it is working in fast food. they were polite, efficient. Black dude and young black girl. Believe it was just the 2. THIS is the service you should be able to leave a tip for. š
Atmosphere: 5
Food: 5
Service: 5
Atmosphere should receive negative stars. Don't bring your family here unless you want to subject your children to an employee on their break shouting expletives loudly into their speakerphone conversation for 25+ minutes. Or if you want to order your food and have exactly 0 communication with an employee about why it's taking so long. And even after all of that, you'll have to find a clean table on the minefield of dining tables with garbage all over them. Never coming back.
Atmosphere: 1
Food: 3
Service: 1
Placed an online order with them. The food was messed up,and parts of my order were missing.
Food: 1
Service: 1
When I arrived, there were ZERO cars in the drive thru. I checked in stating Iād done a mobile order only to be snapped at by the man on the headset. āMaāam, how long ago did you place the order?!?!ā I replied āabout 5 minutes ago? ā to which he said āfor future reference you need to give about 10-15 minutes before comingā
Iām sorry what?!?!?!? Soooo you want to lecture me because you felt rushed to make my 2 tortillas that had chicken, and cheese. I know thatās a MASSIVE order to put together when you literally have NO customers; my bad!
Taco Bell, do better. Itās just bad form to lecture your customers. I left wishing u hadnāt ordered food from there.
Atmosphere: 1
Food: 4
Service: 1
Actually really delicious really quick love the personality within the store and this steak and pepper wrap diggity dang mang
Very rude and nasty attitude, me and sisters wanted taco bell we came november 8th saturday at 9:07 pm. while ordering our food the lady on the speaker set was VERYYY VERYYY disrespectful and rude, also was trying to rush my sister while ordering. then when we drove to the window she made a comment about how sheās pissed off or something. VERY UNPROFESSIONAL yall need better professional employees because this was the second incident at this exact location. (the girl was a lightskin heavy set tall with a bun) please held her accountable for her actions :)
Donāt even bother going to this location especially at night! Youāre going to get non chalant service from people who obviously dont care about their job. . I guess they didnāt feel like cooking a Mexican pizza so they just threw some taco shells together added cheese then sent it out. The taco shell was even old. It was so old and soggy I had to throw the whole thing away. You donāt have to like your job but at least do it right until you find something else. No matter what job you have do it with pride otherwise just stay home and be lazy and trifling there!!!
Atmosphere: 1
Food: 1
Service: 1
If I could give a zero I would. The staff is trash, especially George-the store manager! Unpleasant and difficult to deal with. If the staff, wants nothing to do with mobile orders, it shouldn't be an option. Customers would benefit if there is a leadership change. GEORGE MUST GO!
Atmosphere: 1
Service: 1
If I could give ZERO stars I would. Absolutely appalling service. I placed a mobile order and arrived at 930pm in the drive thru Tuesday 10/21/2025. I waited a couple minutes and then finally a young lady rudely said āWeāre closed!ā I responded that I placed a mobile order and it was already paid for and the website & hrs on the door said they donāt close until 12am. She rudely replied again, āIt doesnāt matter, I said weāre closed.ā I asked for her name (Jay) and if she has a manager I can speak with please? She didnāt respond and then after a few moments a gentleman, abruptly& rudely said āWeāre closed. She already told weāre closed.ā I asked for his name and if he was the manager and he said āYes, Iām the GM and my name is George and as I said, weāre closed so you can leave.ā I asked why he and the other employee are being so rude and how was I going to get my money backā¦ He replied āAināt nobody being rude. We told you weāre closed. Youāll get a refund.ā - HORRIBLE customer service! HORRIBLE etiquette! Learn how to speak professionally & pleasantly to people! Especially as a MANAGER. I expect contact back from corporate please. This is COMPLETELY UNACCEPTABLE.
Service: 1
Service is the worst here . DO NOT WASTE YOUR PRECIOUS TIME TO EAT HERE.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
By far worst location. Itās either never open or, never open. Food is no good either. Would rather drive further for a better location. This has to be one of the worst in Columbus
Atmosphere: 1
Food: 1
Service: 1
I love taco bell but this location frequently forgets things or does not have the promotions that the taco bell 2 miles down hamilton has. Recently this locations has just started closing when they feel like it? There have been multiple days where this location is stated to be open until midnight and they are closing by 8. Please update google to show the correct times as there are always multiple people in the drive thru at that time that are funneled out because they want to close early.
Atmosphere: 3
Food: 4
Service: 2
They constantly forget food there not fast at all and they are rude
Atmosphere: 1
Food: 1
Service: 1
Closed early on 10/9/25! Takes forever to order and get the food.
Atmosphere: 1
Food: 1
Service: 1
The food speaks for itself! To say anything else would be misleading!
Atmosphere: 4
Food: 5
Service: 4
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