We drove 25 minutes to get this chicken and when we got there everyone was super nice and greeted us with a smile, We ordered a mixed bucket of chicken meal. When we got back home 25 minutes away we noticed that there was only original in the bucket. I called the number on the receipt and spoke to Micheal, Micheal was amazing he apologized and without hesitation said I will happily bring you what you should have recieved. He actually drove it the 25 minutes so that we had exactly what we wanted. I was shocked, in a time when it seems like service and doing the right thing has gone out the door Micheal went above and beyond when he didnt have to. This gentleman needs a raise, a pat on the back and to truely be acknowleded for the way he handled the situation. He should probably own a store in the future! We are customers that will now make the 25 minute drive without hesitation! Thank you Micheal for saving dinner!!!!!!
Atmosphere: 5
Food: 5
Service: 5
David Shambaugh
Waited over 1/2 hour for food...terrible service!
Service: 1
Karen Estep
Seemed understaffed. Very slow - waited in lobby for at least 30 minutes.
Shaun Pangburn
Food was fresh and good!
Atmosphere: 5
Food: 5
Service: 5
Red 5 Standing bye
Kfc is skimping out on food portions. Famous bowl with 5 nuggets isn't worth the money
Atmosphere: 3
Food: 2
Service: 4
Angie Current
Quick service, food was good, price was a bit expensive, but it beat having to cook when I was exhausted
Atmosphere: 3
Food: 4
Service: 5
Matthew Cline
Waited 15 minutes inside for our order to even be taken, waited another 20 for our to go order to be made
Atmosphere: 1
Food: 3
Service: 1
Janessa Kouns
I ordered 2 combo meals for delivery and never received my pot pie, got my pop but no food!
Atmosphere: 1
Food: 1
Service: 1
jessica
Good chicken.🍗
Atmosphere: 4
Food: 4
Service: 3
Doris Evans
According to the website KFC Galion is open until 10pm. (Probably true when it’s not New Year’s Day and should have called. But was my fault 100%for not checking.) We ordered at 8:30 for an order to be picked up at 9. We arrived at 9:10 marquee lights off one car in the lot and told they were closed at the drive through. When I told the lady we were picking up a to go order she was so nice. Our order was there still hot and ready to go. She said she tried to call(we ordered on the app) but we forgot phone at home. Absolutely awesome employee and she deserves a raise!
Waited 8 minutes in drive through to order got to the window and paid they made pull around and I waited 26 minutes and had to drag my sick 1 year old out in the cold to go inside to get my food
Parking: Nobody was happy at kfc
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Tenders and Potato Wedges, Fried Chicken, Gravy
Nate Cecil
Fresh food, clean atmosphere, great management and customer service.
Atmosphere: 5
Food: 5
Service: 5
Peggy Boggs
Sent thru drive thru..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and Potato Wedges, Mashed Potatoes & Gravy, 5 PC Tenders Big Box
PJ Kahl
The one thing I will say is so too ladies that work hear the other day took care of me & made sure I got and all dark bucket
We drove 25 minutes to get this chicken and when we got there everyone was super nice and greeted us with a smile, We ordered a mixed bucket of chicken meal. When we got back home 25 minutes away we noticed that there was only original in the bucket. I called the number on the receipt and spoke to Micheal, Micheal was amazing he apologized and without hesitation said I will happily bring you what you should have recieved. He actually drove it the 25 minutes so that we had exactly what we wanted. I was shocked, in a time when it seems like service and doing the right thing has gone out the door Micheal went above and beyond when he didnt have to. This gentleman needs a raise, a pat on the back and to truely be acknowleded for the way he handled the situation. He should probably own a store in the future! We are customers that will now make the 25 minute drive without hesitation! Thank you Micheal for saving dinner!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Waited over 1/2 hour for food...terrible service!
Service: 1
Seemed understaffed. Very slow - waited in lobby for at least 30 minutes.
Food was fresh and good!
Atmosphere: 5
Food: 5
Service: 5
Kfc is skimping out on food portions. Famous bowl with 5 nuggets isn't worth the money
Atmosphere: 3
Food: 2
Service: 4
Quick service, food was good, price was a bit expensive, but it beat having to cook when I was exhausted
Atmosphere: 3
Food: 4
Service: 5
Waited 15 minutes inside for our order to even be taken, waited another 20 for our to go order to be made
Atmosphere: 1
Food: 3
Service: 1
I ordered 2 combo meals for delivery and never received my pot pie, got my pop but no food!
Atmosphere: 1
Food: 1
Service: 1
Good chicken.🍗
Atmosphere: 4
Food: 4
Service: 3
According to the website KFC Galion is open until 10pm.
(Probably true when it’s not New Year’s Day and should have called. But was my fault 100%for not checking.)
We ordered at 8:30 for an order to be picked up at 9. We arrived at 9:10 marquee lights off one car in the lot and told they were closed at the drive through. When I told the lady we were picking up a to go order she was so nice. Our order was there still hot and ready to go. She said she tried to call(we ordered on the app) but we forgot phone at home.
Absolutely awesome employee and she deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited 8 minutes in drive through to order got to the window and paid they made pull around and I waited 26 minutes and had to drag my sick 1 year old out in the cold to go inside to get my food
Parking: Nobody was happy at kfc
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Tenders and Potato Wedges, Fried Chicken, Gravy
Fresh food, clean atmosphere, great management and customer service.
Atmosphere: 5
Food: 5
Service: 5
Sent thru drive thru..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and Potato Wedges, Mashed Potatoes & Gravy, 5 PC Tenders Big Box
The one thing I will say is so too ladies that work hear the other day took care of me & made sure I got and all dark bucket
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes & Gravy
Great food always great employees
Kid-friendliness: Kid friendly
Wheelchair accessibility: Easy to get into around inside and outside
Atmosphere: 5
Food: 5
Service: 5
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