Arby's
12763 Rockside Rd, Garfield Heights
(216) 662-3576
Recent Reviews
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Honestly I don't know was going on but how can the whole meal be garbage, the chicken sandwich the curly fries even the mellow yellow tasted liked soda water, I should of returned it but I'm done with Arby's maybe I'll try Hardes... 🙃 😅
Atmosphere: 1
Food: 1
Service: 1
Whether I go in or out, the employees are always polite and helpful. I tried the Philly cheesesteak, IMO it wasn't really good
Atmosphere: 5
Food: 4
Service: 5
I tried their Philly cheese steak. I didn’t expect much from a fast food chain, but don’t sleep on this sandwich. You get plenty of meat, cheese, onions, and peppers. It’s also seasoned well. I paired mine with curly fries and a sweet tea ( not pictured) I don’t usually eat here that’s why I gave it four stars. However, I do recommend
Atmosphere: 4
Food: 4
Service: 4
Went through the drive through, service was fast and the lady was very nice at the window
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Not many fast food places have service like this location, the staff was so happy and nice. The food was as expected (which is saying a lot because I'm used to missing items and wrong sandwiches). As a family of 4 we enjoy dining in, and it was clean and kept well.
Atmosphere: 5
Food: 5
Service: 5
Make the bread for fish sandwiche a little thinner. The fish is already breaded. Drive thru
Atmosphere: 4
Food: 4
Service: 4
Nice employees fresh food
I got two buffalo chicken sliders here and the bread was moldy.
Good staff!!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bourbon Bacon Chicken
Restaurantji Recommends
Pretty good Arby's. I think they might have been shorthanded because it took a little while for my food to be ready. But the food was good. Typical Arby's food. The bathroom was pretty decent as well. Glad the water actually got warm and they had paper towels instead of the air dryer. Plenty of parking available.
Parking: Decent amount of parking in the back.
Atmosphere: 4
Food: 4
Service: 4
I do not like their chicken sandwich anymore, they have changed them. It is not the same chicken they were getting. I just got the French fries and cherry or apple turnover.
Atmosphere: 3
Food: 2
Service: 4
I had ordered food for me and the family and I got a chicken sandwich im alittle extra and order the ingredients I like on it, when I got home I open my sandwich up as anyone should to check for quality and contaminants, i ended up no getting chicken breast a worker put a fat chicken strip instead. And for a 14$ meal i was dissatisfied, I worked a 12hr shift and drove home 1hr from litchfield and was exhausted. So I called the store and talked to Latisha Holmes and she immediately gave me quality service, I texted her number a picture of the sandwich and they made me a fresh one the next day for I was too tired to drive up there again.
Mistakes happen but one things forsure the workers and Latisha ended up making up for it and doing a great job with hospitality, and I appreciated the help for the misunderstanding. Outstanding job Latisha Holmes & the night crew at Arbys.
Atmosphere: 3
Food: 3
Service: 5
Food was cold, it came to the window very fast and when I asked was it fresh, the cashier stated yes, but it was extremely cold and old when I got home I was very disappointed
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Arby's Signature Sandwiches, Classic Beef 'N Cheddar
Staff is friendly and gets along well, Food is correctly cooked and presented, premises is kept clean
Atmosphere: 5
Food: 5
Service: 5
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