Charleys Cheesesteaks

5637 Turney Rd, Garfield Heights
(216) 510-0077

Recent Reviews

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Jasmine Arrington

They don’t believe in answering their phone! Every time i call it just rings and rings and rings. I called them last week 36 times about a doordash order because you cant leave a note to request modifications to orders. NO ANSWER per usual. This happens often. I work as an aide and order for clients. Im literally calling now as i type this im on my 25th try. I hate this place!!!!!! If they dont want to answer calls they should have a note section!!! Ughhhh!!!

Atmosphere: 1

Food: 3

Service: 1

Kathy Pesta

Staff was super friendly, as were the customers :) food was hot and fresh. I will definitely be back

Atmosphere: 5

Food: 5

Service: 5

Zanobia J

Second visit. Definitely something off with the taste and quality of the food. I had to add Chipotle sauce from my fridge to help the taste. Store needs to be shopped if not up to quality of the original brand.

Atmosphere: 3

Food: 2

Service: 3

Denise Jackson

To slow food not like the others

Atmosphere: 3

Food: 2

Service: 2

Joseph Lawerence

The caucasian girl at the register has been very rude several times and I witnessed her talk to her coworker in a very unprofessional manner to whom I pulled as aide to tell her not to let her talk to her that way

Food: 5

Service: 1

Misty Dalton

Their food is always awesome 👌

Atmosphere: 5

Food: 5

Service: 5

Latasha Williams

Customer service was excellent, the food was great to no complaints over here, I will be back...

Atmosphere: 5

Food: 5

Service: 5

David Burkley

Amazing

Atmosphere: 5

Food: 5

Service: 5

Shaun Murray Paul

Love this new spot for lunch 😀 Fast clean friendly and delicious. Even though you forgot my mushrooms 🍄 I'll let it slide. You guys are great

Atmosphere: 5

Food: 5

Service: 5

Joshua B

Glad it’s in Garfield, parking sucks during lunch time hours

Atmosphere: 4

Food: 4

Service: 5

Tamara Hicks

The food was old and cold

Atmosphere: 1

Food: 1

Service: 1

Rebecca Agnew

I ordered delivery and I was charged twice for my order. I have been calling store since they opened and nobody has picked up phone. Food was average tasting but not worth being charged twice for it! And for them not to answer phone is horrible for business!

Food: 2

Service: 1

Amy Martin-Madeley

Was hoping to really like this place. However,I received the wrong sandwich altogether. It was supposed to be one chicken and one steak. Received two steaks. The sandwiches themselves I really wasn't impressed with. Mr hero is much better in my opinion.

Atmosphere: 3

Food: 3

Service: 3

CoCo Ke

Yo I really like hustle wen it come to work and that guy with the hat he looks like he’s the manager really out did his and got me my food and even went out his way to come outside to give it to us

Atmosphere: 5

Food: 5

Service: 5

ryan sherwood

Barely put anything on my sandwich and they forgot my fries. Don't go to this location

Atmosphere: 2

Food: 3

Service: 3

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