Papa Johns Pizza

5358 Turney Rd, Garfield Heights
(216) 663-1919

Recent Reviews

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Robin Gilmore

The pizza was okay, I didn't get that wow factor eating it, maybe it was the way I ordered it.My expectations of the boneless wings what's different. I ordered barbecue boneless wings, and it tasted more like breaded chicken nugget wrapped in foil and dribble in BBQ sauce. From the presentation you can tell it was put together pretty quick.

Atmosphere: 4

Food: 3

Service: 4

Ray And

Never put enough toppimg ,every slice should have toppings on it!

Gerry Wilburt

The customer service was great and food was done on time.

Atmosphere: 5

Food: 5

Service: 5

Michael Mierzejewski

Great survive nice guy

Atmosphere: 5

Food: 5

Service: 5

Jasmine Michelle

Every time I go they cut my pizza wrong and end up having to fix it or give me a pizza to make up for it. It's getting ridiculous. And I hate that it specifys $7.99 carryout 2 topping large on their sign. But what it doesn't say is that is only for coming in to order it. You can't call for that price. I don't have 10-15 to wait for you to still get my order wrong, just to wait another 10-15 minutes for you to fix it.

Atmosphere: 1

Food: 2

Service: 1

Brandon Dunnell

Really fast for a pizza place and the food is always good

Atmosphere: 5

Food: 5

Service: 5

JULIETTE BOHANON

I wish I could give zero stars. I placed an order for delivery and it never came but the online tracking said it was delivered. I called the store and the highly incompetent person I spoke to who would not give his name said my order was still there because there were no drivers. I told him it said it had been delivered and I asked for a refund, he then said there was no record of my order. I’m sure he was just making stuff up and he wasn’t even good at that. I’m still trying to get my money back.

Cara Flesher

Terrible pizza. Cheesy bread was baked crispy like a cracker, literally crunchy with zero cheese pull. The Shaq-aroni pepperoni pizza was dry, no cheese, and little taste. Also ordered a sausage and pepperoni. Again, dry, thin pizza with no cheese, little sauce and just a chewy piece of crust.

Never again will I order Papa John's.

Delivery took FOREVER so I picked up my cold, dry, thin chewy items. Nothing looks like the online pictures.

Food: 1

Service: 1

Julia Tvardovskaya

Went on Saturday night to get a pizza and cheesy bread. The cheesy bread looked like trash (see pic). My husband and I also both got sick within a couple hours of eating the food so idk who’s not washing their hands or showing up to work sick, but DO NOT GET FOOD HERE.

Food: 1

Willis Long

It was good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizzas Wings, Shaq-A-Roni Pizza, Create Your Own

DJ Alexander

DO NOT ORDER DELIVERY FROM HERE!!!! I ordered delivery twice from here, first time order took 2 hours to get to me, couldn't reach the store and only transfer thst works is to the ordering call center. Today I order 2 pizzas cheese and chicken with BBQ sauce. Second pizza had bacon and onion on it called 5 times finally got a hold of the store then I was told that I would have call the store (if I can reach the store) to use the credit. DO NOT ORDER DELIVERY!!!! Im 2/2 on bad experiences from this location and would suggest pick up and expect to make 2 trips or order from somewhere else.

Atmosphere: 1

Food: 1

Service: 4

K R

Over 60 bucks food was late after app saying arriving soon. Food was horrible. First time experiencing delivery. IT WAS

Food: 1

Service: 1

Chris Johnson

Food is gross pizza undercooked and nasty. I've literally had better frozen pizzas made at home. Boneless chicken taste like cheap chicken nuggets also gross. Spent 70 dollars on food that wasn't even hot when it got here and literally didn't even eat. Do yourself a favor and just order Domino's. This place is disgusting. You also can't reach anyone in store by phone because the phone rings a few times and then hangs up. Ridiculous!!!

ThePooh68bear

Wrong food delivered. Can not contact store due to phone disconnect after 3 rings. Of course food I got I can not eat. Guess boy dinner for me. Thanks papa John’s

Service: 1

Destiny Daniels

Petty workers, tried to call and cancel an order that was placed at this location and the girl literally said "we don't do that here" then HUNG UP!!! And then refused to answer the phone again.

Service: 1

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