Starbucks

Infinity Commerce Center, 9791 Vista Way, Garfield Heights
(216) 662-2775

Recent Reviews

Sort by
Lucki Swoope

I had the BEST experience and service today with Anthony! He took my order and went above and beyond to make sure I had what I needed! It was such a long day and he was so warm, friendly and welcoming, it completely turned my day around! I highly recommend! Thank you again Anthony!

Atmosphere: 5

Food: 5

Service: 5

Richard Hood

Staff more interested in chatting with each other than serving customers.

Atmosphere: 4

Food: 5

Service: 2

Hayley Lichterman

This is actually the most efficient Starbucks location I've ever visited.

Service: 5

Lauralee Williams

Some days are really good but other days there's always staffing issues. Your sitting in line for a ridiculous amount time. But it seems to be a management issue. Since there's never enough staff to cover. Management you need to do better!

Food: 5

Service: 5

Deborah Elsamny

Good service and of course great coffee

Food: 5

Jacqui Williams

Drinks are mostly consistent, drive thru was moving pretty slow for a Sunday afternoons, maybe there's a staffing issue. Exterior drive thru appearance needs to be addressed(awnings and pavement)

Atmosphere: 2

Food: 4

Service: 3

Veronica Vallentine

This was a very clean place and I like the tables they had inside the coffee shop I got coffee any some cookies while I sat there and did some paper work

Atmosphere: 5

Food: 4

Service: 5

Tha Vado

This Starbucks is very user friendly, lol. Seriously though....they are very attentive, friendly, and about business. They're on top of things in all aspects. Kudos guys!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: White Mocha Frappucino, Sausage Cheddar & Egg Sandwich, Birthday Cake Pop, Cinnamon Coffee Cake, Blueberry Streusel Muffin, Iced Caramel Macchiato

Bill Sturgeon

Your operating hours are posted, why are your lazy employees closing early. Obviously their friends are hanging out in the store, they can be seen cackling and laughing and joking around in the dining area. Very bad work ethic, not surprised. Starbucks should reconsider the viability of this location.

Atmosphere: 1

Service: 1

aldurrant arrington

I ordered two coffees and sandwich wrap they called for the coffees but to go back up there to ask is my wrap was ready it had been sitting there for 10 minutes?

Atmosphere: 2

Food: 5

Service: 1

Amp

Worst Starbucks around. Terrible staff. They didn't put the extra shots in the drinks I ordered. They are out of cupholders for multi drink orders at 6:50am on a weekday. They just didn't prep in the morning.
To top it off they are all rude.
I should of known better and went to a Parma location.
They are a lot nicer and more prepared there.

Atmosphere: 1

Food: 1

Service: 1

Melinda Behlke

Below overage service. No smile, no greet, and I felt rushed even when there were no customers in line.

Troy White

This place is poorly managed, don't bet on staff coaching rude staff members because they will go along with the rude behavior. After interacting with staff at this location, it unveils the fact that there's no accountability for staff members, especially management.

Atmosphere: 1

Food: 1

Service: 1

Andrew Gruss

Some of the rudest baristas I've ever encountered in my life work here. Someone named "Money" barely listened to my order, made me repeat it, then STILL GOT MY ORDER WRONG. Starbucks has gone down hill, service is beyond garbage, and there's so much trash in the drive thru it looks like a dumpster tipped over. Yeah, I'm never coming here again.

Atmosphere: 1

Food: 1

Service: 1

Slim Goody

I was greeted at the door, and my drink was made right

Atmosphere: 5

Service: 5

Recommended dishes: White Mocha Frappucino

Loading...