I would like to provide feedback on my experience this evening June 26 at the Garfield Heights, Ohio taco bell. It was highly disappointing. First after placing the order I asked for the code to the bathroom and was told they were both out of order. I have never experienced this before and felt accused like I was stranger off the street. Secondly, we could tell that the drive through orders were being prioritized. We placed our order at 7:00 and received it at 7:16. Third, after receiving our order I asked for 2 plastic cups for water and was told that I had to purchase a cup for water and they didn't do that. I have never in any fast food establishment or taco bell been told this. Furthermore, the staff were incredibly unfriendly and unhelpful. Also the store was totally filthy. I can provide pictures if you would like of the store and how dirty it was.
Atmosphere: 1
Food: 4
Service: 1
Homeskol
You'll wait awhile
Atmosphere: 4
Food: 3
Service: 1
Howard Dodge
Was short staffed but was friendly and good service
Atmosphere: 4
Food: 4
Service: 5
Henry Gutierrez
First they didn’t give my my two Avocado sauces then I get home and they didn’t give me my chalupa smh 😡
Food: 2
Service: 1
Latoya Warren
It was one person working the whole store. Never got to order 😪 And she was overwhelmed
Atmosphere: 3
Service: 1
Kourtney Spillane
They were turning customers away at their drive thru claiming they were closed because they were “short staffed”. I could clearly see at least 3 employees through their windows when I drove around to leave. I would assume if they were truly short staffed, they would just advise a longer wait time for service and food, not literally decide to close the restaurant early. I am positive corporate didn’t approve of this decision.
Atmosphere: 1
Food: 1
Service: 1
Frymier Family
Rude, dirty, & slow
Atmosphere: 1
Food: 1
Service: 1
Dan McCurry
I dine in here a few times each week for lunch. I have observed this well managed clean facility with a courteous energetic staff. The food is prompt and fresh as ordered most every time.fast food is fast food and I'm a foodie, so I always observe the process and check my meal, ( with a fine tooth fork). I once ordered a taco supreme, but could find no tomatoes on it. I promptly brought it to an attendants attention, and she gave me a side order of diced tomatoes. I can understand, because some customers order with no tomatoes!
Guys, keep up the good work!
Dan Mc
Atmosphere: 5
Food: 5
Service: 5
Jhosiah Naiya
Ghetto taco it always has problems no matter the time of the day
Always clean, easy, kind. Literally the best Taco Bell in the area. I always treat myself to a nostalgic Taco Bell meal after I take my pets to the vet. I’ve had occasional longish waits, but if the order is perfect and the people are kind, it’s totally worth it. Kudos to whoever manages this Taco Bell.
Atmosphere: 4
Food: 4
Service: 5
Crystal Anderson
Please don't come here. I don't know why I keep giving this location a chance, but I've been let down for the last time. It must be poor management because the food is never prepared correctly, always cold and never appealing. Not even worth it at THESE prices anymore.
Food: 1
Service: 1
Ebonee Barham
Food is hot and fresh every time.
Atmosphere: 5
Food: 3
Service: 3
rich bortz
Only online order trash everywhere and I now know why it's so expensive 29496 sauces and the wrong drink . All together 1.5 out of 10
Atmosphere: 1
Food: 1
Service: 1
Keke J.
It took a little while to get my food and they mixed up my order, but other than that the food was good and customer service was good too.
The price was a bit high
Atmosphere: 5
Food: 5
Service: 4
I would like to provide feedback on my experience this evening June 26 at the Garfield Heights, Ohio taco bell. It was highly disappointing. First after placing the order I asked for the code to the bathroom and was told they were both out of order. I have never experienced this before and felt accused like I was stranger off the street. Secondly, we could tell that the drive through orders were being prioritized. We placed our order at 7:00 and received it at 7:16. Third, after receiving our order I asked for 2 plastic cups for water and was told that I had to purchase a cup for water and they didn't do that. I have never in any fast food establishment or taco bell been told this. Furthermore, the staff were incredibly unfriendly and unhelpful. Also the store was totally filthy. I can provide pictures if you would like of the store and how dirty it was.
Atmosphere: 1
Food: 4
Service: 1
You'll wait awhile
Atmosphere: 4
Food: 3
Service: 1
Was short staffed but was friendly and good service
Atmosphere: 4
Food: 4
Service: 5
First they didn’t give my my two Avocado sauces then I get home and they didn’t give me my chalupa smh 😡
Food: 2
Service: 1
It was one person working the whole store. Never got to order 😪 And she was overwhelmed
Atmosphere: 3
Service: 1
They were turning customers away at their drive thru claiming they were closed because they were “short staffed”. I could clearly see at least 3 employees through their windows when I drove around to leave. I would assume if they were truly short staffed, they would just advise a longer wait time for service and food, not literally decide to close the restaurant early. I am positive corporate didn’t approve of this decision.
Atmosphere: 1
Food: 1
Service: 1
Rude, dirty, & slow
Atmosphere: 1
Food: 1
Service: 1
I dine in here a few times each week for lunch. I have observed this well managed clean facility with a courteous energetic staff.
The food is prompt and fresh as ordered most every time.fast food is fast food and I'm a foodie, so I always observe the process and check my meal, ( with a fine tooth fork).
I once ordered a taco supreme, but could find no tomatoes on it. I promptly brought it to an attendants attention, and she gave me a side order of diced tomatoes. I can understand, because some customers order with no tomatoes!
Guys, keep up the good work!
Dan Mc
Atmosphere: 5
Food: 5
Service: 5
Ghetto taco it always has problems no matter the time of the day
Restaurantji Recommends
Always clean, easy, kind. Literally the best Taco Bell in the area. I always treat myself to a nostalgic Taco Bell meal after I take my pets to the vet. I’ve had occasional longish waits, but if the order is perfect and the people are kind, it’s totally worth it. Kudos to whoever manages this Taco Bell.
Atmosphere: 4
Food: 4
Service: 5
Please don't come here. I don't know why I keep giving this location a chance, but I've been let down for the last time. It must be poor management because the food is never prepared correctly, always cold and never appealing. Not even worth it at THESE prices anymore.
Food: 1
Service: 1
Food is hot and fresh every time.
Atmosphere: 5
Food: 3
Service: 3
Only online order trash everywhere and I now know why it's so expensive 29496 sauces and the wrong drink . All together 1.5 out of 10
Atmosphere: 1
Food: 1
Service: 1
It took a little while to get my food and they mixed up my order, but other than that the food was good and customer service was good too.
Atmosphere: 5
Food: 5
Service: 4
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