Just went there. Hasn’t been there in a long time because of the poor customer service. Well the servers were pretty friendly. However, I asked for 4 chicken tenders, got home had 3. Those things aren’t cheap. No napkins either. I won’t go back to that one. It wasn’t busy either.
Food: 2
Service: 3
Matthew Crocker
Needed more night staff
Atmosphere: 1
Food: 1
Service: 1
Rohit Divi
Disrespectful employees
Service: 1
jessica gray
The employees are rude they cuss at you they tell you to get out of your car so they can fight you like what kind of establishment is this this is so unprofessional they really just need to shut this location down
Joseph Faia
Very very slow drive thru
Deaira Hawkins
Worst service ever! Every employee needs to be fired, they don’t want to do their job, no sense of urgency, and they are very unprofessional! 0/10
Atmosphere: 1
Food: 1
Service: 1
Courtney McRae
Slowest Wendy’s in the land. No exaggeration The drive thru and taken more 30 mins. And that’s probably on a good night. Just slow slow slow slow slow slow
Atmosphere: 1
Service: 1
Leon Cole
Yeah fast food……….
Atmosphere: 1
Food: 1
Service: 1
Nakisha Williams
Pulled up to the drive thru on a Friday night at 110am. Restaurant doesn't close until 2am. No one came and took my order. Employees standing in lobby and the 1 employee taking out trash looked right at me. Ignored me like I wasn't even there. This is why I don't support the businesses in this neighborhood. The customer service is nonexistent, they are rude,they work when they want and all the businesses have their own made up hours despite what is shown online. NEVER AGAIN
The store is dirty, very, very loud music playing. Two people asked if I was placing an order. I said yes. They both walked away. TOO much attention payed to dancing. I spent 12 years in real, worst customer service experience! The manager should be ashamed!
Atmosphere: 1
Food: 4
Service: 1
Lisa Strickland
This has got to be one of the worst Wendy's in the Cleveland area! Food always taste old and cold! I asked how much a extra sauce was because I ordered a 6 piece nugget and you only get one and she said 50 cents! Ahh no thanks ma'am!
Atmosphere: 1
Food: 1
Service: 1
MrCA5P3R
So things took a while to get done and served BUT to compensate the young man at the register was very polite and gave my daughter a huge frosty and got me a purple hi-c even tho they were out. He got me my drink. Great customer service goes a long way. I was inside. Not drive through.
Atmosphere: 3
Food: 4
Service: 4
Larry Overby
Don't know why I still eat fast food don't know what's real food anymore this shit is scary
Atmosphere: 1
Food: 3
Service: 1
Lincoln White
We were treated horribly by the miserable man working in the drive thru and the food was horrible don’t go here.
Pretty decent for quick meal
Atmosphere: 3
Food: 4
Service: 4
Just went there. Hasn’t been there in a long time because of the poor customer service. Well the servers were pretty friendly. However, I asked for 4 chicken tenders, got home had 3. Those things aren’t cheap. No napkins either. I won’t go back to that one. It wasn’t busy either.
Food: 2
Service: 3
Needed more night staff
Atmosphere: 1
Food: 1
Service: 1
Disrespectful employees
Service: 1
The employees are rude they cuss at you they tell you to get out of your car so they can fight you like what kind of establishment is this this is so unprofessional they really just need to shut this location down
Very very slow drive thru
Worst service ever! Every employee needs to be fired, they don’t want to do their job, no sense of urgency, and they are very unprofessional! 0/10
Atmosphere: 1
Food: 1
Service: 1
Slowest Wendy’s in the land. No exaggeration
The drive thru and taken more 30 mins. And that’s probably on a good night. Just slow slow slow slow slow slow
Atmosphere: 1
Service: 1
Yeah fast food……….
Atmosphere: 1
Food: 1
Service: 1
Pulled up to the drive thru on a Friday night at 110am. Restaurant doesn't close until 2am. No one came and took my order. Employees standing in lobby and the 1 employee taking out trash looked right at me. Ignored me like I wasn't even there. This is why I don't support the businesses in this neighborhood. The customer service is nonexistent, they are rude,they work when they want and all the businesses have their own made up hours despite what is shown online. NEVER AGAIN
Service: 1
Restaurantji Recommends
The store is dirty, very, very loud music playing. Two people asked if I was placing an order. I said yes. They both walked away. TOO much attention payed to dancing. I spent 12 years in real, worst customer service experience! The manager should be ashamed!
Atmosphere: 1
Food: 4
Service: 1
This has got to be one of the worst Wendy's in the Cleveland area! Food always taste old and cold! I asked how much a extra sauce was because I ordered a 6 piece nugget and you only get one and she said 50 cents! Ahh no thanks ma'am!
Atmosphere: 1
Food: 1
Service: 1
So things took a while to get done and served BUT to compensate the young man at the register was very polite and gave my daughter a huge frosty and got me a purple hi-c even tho they were out. He got me my drink. Great customer service goes a long way. I was inside. Not drive through.
Atmosphere: 3
Food: 4
Service: 4
Don't know why I still eat fast food don't know what's real food anymore this shit is scary
Atmosphere: 1
Food: 3
Service: 1
We were treated horribly by the miserable man working in the drive thru and the food was horrible don’t go here.
Atmosphere: 1
Food: 1
Service: 1
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