Wendy's
5251 Turney Rd, Garfield Heights
(216) 255-7055
Recent Reviews
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Sat at in line 10 minutes at the order window, then sat another 15 minutes to get my order. Music playing in the kitchen was loud and the crew did not have great window presents, just handed me my order and went back to talking with other crew members.
Atmosphere: 2
Food: 4
Service: 2
This place has gone down hill drastically. If I could give 0 stars I would. waited 15-20 mins for my food. Cashier just standing around not taking food orders. Nobody wants to work anymore
Atmosphere: 1
Food: 1
Service: 1
The person on the speaker and at the window was rude. Also, they didn’t give me the right receipt. When I checked my bank account, they had charged me more than what they should have. Finally, my burger did not have bacon in it and it was cold. Definitely never going to this Wendy’s again.
Atmosphere: 1
Food: 1
Service: 1
These workers are extremely incompetent. My people, we need to do better. Blasting music and cussing aint it. They need new management and take the KIDS out of this location. Why are yall handling 1 car at a time from start to finish when there is 6 of yall in there??? Multitasking doesn’t exist here?! Why are the workers eating sandwiches while I’m waiting 20mins in line to get a damn chili and drink. Chili yall. Just WHY. Either you’re on break or you’re working. Unacceptable. I would fire them all in a heartbeat. They obviously don’t care about the job anyway. I will continue to report this location to corporate
Atmosphere: 1
Food: 2
Service: 1
Very very slow service almost always gives me something incorrect and you can tell they don’t care I get that it’s fast food but why not do everything to the best of your ability even if it’s not important. How you do one thing is how you do anything.
Atmosphere: 2
Food: 4
Service: 1
Took me an hour to get my food and when I went to go complain about it, one of the workers insulted me
Atmosphere: 1
Food: 1
Service: 1
Fast and accurate service
Food: 4
Service: 4
I waited for this mess, smh, never again. Wendy's do better
Food: 1
Super hot inside no AC the management needs to get that fixed asap not only for dine in costumers but for the sake of their employees I couldn't imagine working in the back how much hotter it must be near the cooking equipment smh
Atmosphere: 2
Food: 4
Service: 4
It never fails I have not been here in a very long time but thought I’ll give it another chance since we don’t have a lot of options in this area and once again for the last time I’ll never be back like how am i supposed to eat this Just east the bacon alone what happened to breaking it up so I can eat it with a fork the right way
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got 2 breakfast baconators and the eggs were in edible. Rubbery and discolored. Absolutely disgusting
Food: 1
Attitude, Attitude Attitude
Atmosphere: 1
Food: 5
Service: 1
Was passing through the area and happy to see Wendy's. I was greeted by a nice lady as I walked in. She explained the new ice cream options. However, I purchased the large original frosty and French fries. Fries were fresh. I ate in the dining room. There were students hanging around, though they were sitting at tables and laughing and chatting like teenagers do. I relaxed and ate and left. I parked in far corner, not realizing you wrap around the back of building for main parking lot.
Atmosphere: 5
Food: 5
Service: 5
There new frostys are very
Good
Service: 5
Employees wearing black masks over their faces revealing only their eyes, rap music blasting, young lady left the register for extended period of time with customers waiting. The worst experience I have ever had in food service... I waited almost 30 min for 3 items.
Atmosphere: 1
Food: 2
Service: 1
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