Papa Johns Pizza

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Caught in the middle of a triple shift with no opportunity to leave the site for food, I found myself in a dire situation. Amid a severe snowstorm that saw many businesses and workers opting to stay home, the team at Papa John's rose to the occasion with exceptional dedication. Not only did they prepare a delicious meal, but they also braved treacherous, icy roads to deliver it directly to me. I cannot express enough gratitude to the incredible night shift workers at this location who went above and beyond to ensure I was taken care of in my moment of need. You truly are lifesavers—thank you for your hard work, commitment, and outstanding service!

To: The night shift on : 1/10/2025 to 1/11/2025

If you want a half decent pizza literally go anywhere else

I've been ordering pizza from this Papa Johns for MONTHS and have never had a single bad experience. Food is always hot, fresh, and what i ordered. 5 Stars.

I asked for extra cheese and felt like it was just regular cheese as well. The place was really busy but pick up was relatively easy. My husband ordered a regular crust pizza with meatball and pepperoni. It was decent. All in all it's what you expect for Papa John's.

Atmosphere: 4

Food: 4

Service: 4

I guess ordering on a Friday night is a NO GO. Ordered 2 pizzas and they were half raw, cheese barely melted. WE order there several times a week so this is very disappointing that the pizza was this nasty

Worst customer service

Need I say more. I really wish I had read the reviews. And of course contacting papa John's corp. does absolutely no good. Very sad

Food: 1

Service: 1

I asked for extra cheese and what I got was regular cheese that I was overcharged for. I also wanted thicker crust but this crust is so thin, no fluff at all. Papa Johns used to be so much better than this. Very disappointed

Atmosphere: 3

Food: 1

Service: 3

The pizza was super fresh & good.

Atmosphere: 4

Food: 4

Service: 4

The last two pizzas that I ordered for delivery arrived within 15 - 20 minutes of ordering. The first one arrived cold with the pizza uncooked. The second pizza arrived so greasy and cold that it was unable to eat it. I will never order another pizza from Papa John's again.

Atmosphere: 2

Food: 1

Service: 5

Worst experience ever trying to order pizza. Need to close this store due to the incompetence.

Atmosphere: 1

Food: 2

Service: 1

If you want to know why this pizza place has a rating of 2 stars I'll tell you Why you call the number it goes to a call Center with people from other country who can't even find the Germantown store in their data base BUTTTT They have no problem patching you thru to the store ?? HOW DOES THAT MAKE SINCE?? Anyways you finally get connected the girl says uh I can't take an oder for from u need to call the Call Center. Gets the manager and that idiot says ummm Idk how to take orders over the phone you need to call the call center this place worthless definitely won't be going going their again idc if the pizza is decent you just can't fix Stupid looks like it's Don's or Parkside

I had no problems ordering and the lady that delivered my pizza was very sweet. But the pizza itself? Horrible. Not only was there a long hair right on top (which is apparently an issue for this place) it also looked like someone literally punched the top of my pizza. There was a HUGE spot that had no cheese or toppings on it. Like someone just pushed their hand into it. Now I remember why I never eat here.

Atmosphere: 1

Food: 1

Service: 2

always forgetting something and quality is not consistent at all.