Papa Johns Pizza

I haven’t order papajohns in the past few months because my last order tasted so bad. We finally ordered from here tonight because we had papa dough rewards and I am more than disappointed. The first thing we acknowledge when looking at the food was it looked like it wouldn’t taste like anything. Just based on looking at it we were afraid it would be what now we expected it. It was exactly that the pizza is so flimsy and thin. It is too soft in the middle like it wasn’t cooked long enough. It j taste bland and bad. We will never come here again. After looking at reviews and seeing the same thing happened to someone three weeks ago is just embarrassing on your part. As that reviewer said I’m so glad the dominoes near by is great.

Food: 1

How hard is it to make a proper pizza? I just got a large original crust and of course it is so thin it doesn't even hold shape. This is happening everywhere, places trying to save time and money by shrinkflation.

You have nothing without customers, do better or go out of business like so many others due to their dirty tactics shortchanging customers. This is unacceptable and I will never order from here again, good thing the dominos is good across the street.

17$ for a large pizza is robbery already, no need to make it super thin too.

Atmosphere: 1

Food: 1

Service: 1

*Update, so after my bad review i left here on google i was called by a manger and was told they will no longer deliver to my address because i am 1 street out of thier delivery rage, i only live 11 minutes from them and have ordered now for a year and a half .
I was vlearly punoshed for thos review this isnt right smh... Order was wrong and poorly made *edit the general manger called me and gave a credit for my wrong order . Well last night I tried to use my credit and the manger on shift at the goshen location was extremely rude and unprofessional hung up on me after threatening me . I called corporate

Atmosphere: 1

Food: 1

Service: 1

Amazes me how rude and incapable people are since the internet. It’s not like I’m 70 years old, but when I’m driving with my kid in the car I should be able to call to place and order instead of being told I have to order online.
Additionally what is the point of a tracker…if it says ready but when I get there I am told to wait 6 more minutes.
Ronald is a jerk.

Took over an hour to deliver

I’ve ordered many times over the years ands never had issues but today’s order is ridiculous.
I ordered 2 papadia’s and both came with hardly anything in it and I also didn’t get the pepperchinni that was supposed to come with them out there extra ones I ordered. Also ordered 2 extra garlic cups that I did not receive. Very disappointing.

Food: 1

If yer gonna cancel an order, then CANCEL the order
Don't 'pretend' you delivered it, leaving the customer waiting like they awaiting the second coming of JeZeus Crust

Enjoy waiting on hold and listening to that dumb song over and over and over. Alright food though

Atmosphere: 1

Food: 3

Service: 1

The pizza is normal papa John's pizza good pizza, but more expensive than in the past. And the service is seriously lacking. I've had problems on multiple occasions. I recommend carry out. Delivery left mush to be desired if you want hot or speedy food.

Atmosphere: 2

Food: 3

Service: 1

so i am a former five star reviewer for this place but the last five times ive either not gotten my soda or i’ve gotten the wrong one this time i called to complain the young lady got rude with me and cut me off hope the paltry amount you lost from my lack of future business was worth the $4 for the soda

Called 1 hour after placing a delivery order to find out the order had been cancelled. No one called to confirm or anything and nothing was offered to make it right. Now we are scrambling with hungry

Service: 1

I called 3 times and no one answered the phone. The fourth time I got a young girl that couldn't spell my name. I want the Shaq a Roni and she asked me if I wanted pepperoni. To me that is pure stupidity. Something should be done about her.

Atmosphere: 1

Food: 1

Service: 1

Your average papa john's pizza. If you're a fan of papa john's tlyou undoubtedly love it!

Atmosphere: 4

Food: 4

Service: 3

I was having a really rough start to my day on 07/24/23. The team member working that early afternoon Andy was very kind and helpful. His great customer service was definitely appreciated that day.

Service: 5

Very clean and courteous

Atmosphere: 5

Food: 5

Service: 5