I just went there and got two subs and the guy completely made them wrong and when I told him about it, he said take it up with corporate Today’s date is November 30 at 1:13 PM so whoever was on that shift is very highly disrespectful, unpleasant and awful kept mumbling stuff under his breath every time I asked something and when I asked for extra sauce, he huffed and puffed and slammed the bottle back into the container
Atmosphere: 1
Food: 1
Service: 1
Snazzy Coins
The second time I've walked out and not ordered anything because the person behind the counter had a bad attitude. They walk up and don't say anything and expect me to just start ordering. Also gave me dirty looks like he was mad I was there.
Atmosphere: 1
Food: 1
Service: 1
D.I.Y. Dale
The owner of this place is either incompetent or doesn't care. The poor girl working at noon on 10/04/2024 is by herself. She's doing the best she can wifh multiple people in line while orders continue to come in from online. I've personally just watched 4 people walk out, not mad at her, but because they can't wait due to their lunch time. As a business owner myself, the opportunities missed here are astronomical. Watch the footage if your cameras work. Money has walked out this door more times than I can count.
Atmosphere: 1
Food: 5
Service: 1
Jessica Miller
It’s unfortunate that the service is so terribly slow because I truly think this location would be a gold mine with not many quick food options in the Grafton area…
I ordered online for in store pick up because I was hoping to receive my order in a timely manner.
After my order said it was ready on the app, I proceed to wait in store for another 40+ minutes for my order to be made… It’s sandwiches?!?! We are now working on my sandwich order for over an hour?!?!
While I am waiting, the employee stops working on my order which is already past the pick up time and waits on customers that are just walking in.. with no sense of urgency.
This is not the first time I’ve had the SAME experience with the same employee at this exact location. When confronted about my order I was snapped at with “yeah I’m working on it” A simple apology would have changed my mood. Maybe it’s not her fault, maybe they should have more staff for smoother operations.
The fact I have to turn to google to share my frustrations is ridiculous.
Do better Subway Midview Plaza - Royalton Rd, Grafton Location.
Atmosphere: 1
Food: 1
Service: 1
Jasmine LaCourse
Extremely slow service and the employees have no sense of work ethic nor completing orders in an efficient and timely manner.
Ray
Ordered a sub online to be done at 12pm got to the store at 12:15pm. I didn't have my sub made until 12:45pm... the app all this time said my order was ready.
Atmosphere: 1
Food: 1
Service: 1
Lazlo Gonzo
This was the worst exsperince at a subway I've ever had. The sandwiches barely had any toppings seems the amount of meat was less then any other subway I've been to. Unless you want to take forever getting a few sandwiches and deal with a rude and obviously doesn't want to be there attendant I would recommend going somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Johnnymac
Excellent, friendly service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Roast Beef
firesidechat
Workers will purposely go slow and they are extremely rude I am a regular and when I didn't give a tip they retaliated by being rude and going slow the next time I went in
Ordered online with coupon payed for two subs took it out of account said I didn’t order it there had to call bank to stop
Atmosphere: 4
Food: 4
Service: 2
Craig Carpenter
Ordered online for pickup today. 2 footlong BMT subs, Very standard order that we've had maybe 100 times. They were ready on time. They get a star for that. We received very little vegetables on our subs (running low on lettuce?!) and NO ham at all. Kinda skimpy on the cheese. The photo is somewhat deceiving; the subs were quite flat. Not the Subway norm. Disappointed in the amount of everything on our subs. Will do our best to avoid this Subway location in the future.
I just went there and got two subs and the guy completely made them wrong and when I told him about it, he said take it up with corporate Today’s date is November 30 at 1:13 PM so whoever was on that shift is very highly disrespectful, unpleasant and awful kept mumbling stuff under his breath every time I asked something and when I asked for extra sauce, he huffed and puffed and slammed the bottle back into the container
Atmosphere: 1
Food: 1
Service: 1
The second time I've walked out and not ordered anything because the person behind the counter had a bad attitude. They walk up and don't say anything and expect me to just start ordering. Also gave me dirty looks like he was mad I was there.
Atmosphere: 1
Food: 1
Service: 1
The owner of this place is either incompetent or doesn't care. The poor girl working at noon on 10/04/2024 is by herself. She's doing the best she can wifh multiple people in line while orders continue to come in from online. I've personally just watched 4 people walk out, not mad at her, but because they can't wait due to their lunch time. As a business owner myself, the opportunities missed here are astronomical. Watch the footage if your cameras work. Money has walked out this door more times than I can count.
Atmosphere: 1
Food: 5
Service: 1
It’s unfortunate that the service is so terribly slow because I truly think this location would be a gold mine with not many quick food options in the Grafton area…
I ordered online for in store pick up because I was hoping to receive my order in a timely manner.
After my order said it was ready on the app, I proceed to wait in store for another 40+ minutes for my order to be made…
It’s sandwiches?!?! We are now working on my sandwich order for over an hour?!?!
While I am waiting, the employee stops working on my order which is already past the pick up time and waits on customers that are just walking in.. with no sense of urgency.
This is not the first time I’ve had the SAME experience with the same employee at this exact location. When confronted about my order I was snapped at with “yeah I’m working on it” A simple apology would have changed my mood.
Maybe it’s not her fault, maybe they should have more staff for smoother operations.
The fact I have to turn to google to share my frustrations is ridiculous.
Do better Subway Midview Plaza - Royalton Rd, Grafton Location.
Atmosphere: 1
Food: 1
Service: 1
Extremely slow service and the employees have no sense of work ethic nor completing orders in an efficient and timely manner.
Ordered a sub online to be done at 12pm got to the store at 12:15pm. I didn't have my sub made until 12:45pm... the app all this time said my order was ready.
Atmosphere: 1
Food: 1
Service: 1
This was the worst exsperince at a subway I've ever had. The sandwiches barely had any toppings seems the amount of meat was less then any other subway I've been to. Unless you want to take forever getting a few sandwiches and deal with a rude and obviously doesn't want to be there attendant I would recommend going somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Excellent, friendly service.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies, Roast Beef
Workers will purposely go slow and they are extremely rude I am a regular and when I didn't give a tip they retaliated by being rude and going slow the next time I went in
Atmosphere: 2
Food: 1
Service: 1
Typical Subway.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very friendly service
Atmosphere: 3
Food: 5
Service: 5
Ordered online with coupon payed for two subs took it out of account said I didn’t order it there had to call bank to stop
Atmosphere: 4
Food: 4
Service: 2
Ordered online for pickup today. 2 footlong BMT subs, Very standard order that we've had maybe 100 times. They were ready on time. They get a star for that. We received very little vegetables on our subs (running low on lettuce?!) and NO ham at all. Kinda skimpy on the cheese. The photo is somewhat deceiving; the subs were quite flat. Not the Subway norm. Disappointed in the amount of everything on our subs. Will do our best to avoid this Subway location in the future.
Atmosphere: 2
Food: 2
Service: 3
Why not open until 9pm?
Good food and prices employee's are friendly
Atmosphere: 5
Food: 5
Service: 5
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