I have been to Rita's several times this summer since she sold it. They didn't have apple flavor burst, and 2 weeks ago didn't have any flavor of burst. I wanted a almond joy blizzard, and they had no coconut. Then Sarurday went for a cone, and the ice cream tasted like it had grit in it. I was not the only one, there were several complaints and the line wrapped around the building. I'm sorry because I've looked forward walking uptown and getting ice cream. Not going back this year. Might try them next spring.
Food: 1
Service: 2
Aquelina Lauzid
My husband and I always have ice cream at Rita’s when we visit Grand Rapids, OH.
Atmosphere: 4
Food: 3
Service: 5
Cindy Greulich
great stuff they have
Atmosphere: 5
Food: 5
Service: 5
Cynthia “Cinnyluwho”
Food is overpriced. Cheeseburgers are disgusting. If you order pop I suggest getting it without ice cause that's all you'll pretty much get. The pretzels are also nasty they look burnt fries are very very crispy to much so for my liking. Nothing bad to say about the staff if only the food could catch up with the staff things would be good
Atmosphere: 4
Food: 1
Service: 4
Valerie Guay
Waited 30 mins in line only to get at window to walk away menu said shredded chicken sandwich and the lady said the kitchen don't open till 430 and byway we don't have them might want to change menu
Atmosphere: 3
Service: 1
Mercy Lemley
Always great customer service, and the Honey Lavender ice cream is so good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cookie Monster
Angelica Kinder
My favorite ice cream place since I was a child
jenna crippen
Come on Sergio, what was that even ?
Atmosphere: 5
Food: 1
Service: 1
A
Vegetarian options: NA
Parking: NA
Kid-friendliness: NA
Wheelchair accessibility: NA
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate and Vanilla Soft Serve
A S
Vegetarian options: NA
Parking: NA
Kid-friendliness: NA
Wheelchair accessibility: NA
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate and Vanilla Soft Serve
The Superman ice cream was amazing! Beautiful view right by the river. Service was fast.
Atmosphere: 5
Food: 5
Service: 5
Nikki Wharton
What can be said about ice cream except "delicious!" I prefer hard packed...not the runny stuff.
Cynthia Mahaffey
Parking: Large parking lot
Kid-friendliness: Kids have lots of ice creams to choose from and employees are friendly
Wheelchair accessibility: It is easy to park and roll right up to ordering window
Atmosphere: 5
Food: 5
Service: 5
Cindy Rutledge
Was a very nice place to visit with my grandson. Had a hot fudge sundae. Friendly staff. Nice view to enjoy ice cream or even a hot dog. Average spending per person is $3. To $8. Depending on what you get. No indoor seating. Picnic tables only.
Atmosphere: 5
Food: 5
Service: 5
Debra Bryan
Went to get ice-cream for a treat good service,great ice-cream!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate and Vanilla Soft Serve
I have been to Rita's several times this summer since she sold it. They didn't have apple flavor burst, and 2 weeks ago didn't have any flavor of burst. I wanted a almond joy blizzard, and they had no coconut. Then Sarurday went for a cone, and the ice cream tasted like it had grit in it. I was not the only one, there were several complaints and the line wrapped around the building. I'm sorry because I've looked forward walking uptown and getting ice cream. Not going back this year. Might try them next spring.
Food: 1
Service: 2
My husband and I always have ice cream at Rita’s when we visit Grand Rapids, OH.
Atmosphere: 4
Food: 3
Service: 5
great stuff they have
Atmosphere: 5
Food: 5
Service: 5
Food is overpriced. Cheeseburgers are disgusting. If you order pop I suggest getting it without ice cause that's all you'll pretty much get. The pretzels are also nasty they look burnt fries are very very crispy to much so for my liking. Nothing bad to say about the staff if only the food could catch up with the staff things would be good
Atmosphere: 4
Food: 1
Service: 4
Waited 30 mins in line only to get at window to walk away menu said shredded chicken sandwich and the lady said the kitchen don't open till 430 and byway we don't have them might want to change menu
Atmosphere: 3
Service: 1
Always great customer service, and the Honey Lavender ice cream is so good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cookie Monster
My favorite ice cream place since I was a child
Come on Sergio, what was that even ?
Atmosphere: 5
Food: 1
Service: 1
Vegetarian options: NA
Parking: NA
Kid-friendliness: NA
Wheelchair accessibility: NA
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate and Vanilla Soft Serve
Vegetarian options: NA
Parking: NA
Kid-friendliness: NA
Wheelchair accessibility: NA
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate and Vanilla Soft Serve
Restaurantji Recommends
The Superman ice cream was amazing! Beautiful view right by the river. Service was fast.
Atmosphere: 5
Food: 5
Service: 5
What can be said about ice cream except "delicious!" I prefer hard packed...not the runny stuff.
Parking: Large parking lot
Kid-friendliness: Kids have lots of ice creams to choose from and employees are friendly
Wheelchair accessibility: It is easy to park and roll right up to ordering window
Atmosphere: 5
Food: 5
Service: 5
Was a very nice place to visit with my grandson. Had a hot fudge sundae. Friendly staff. Nice view to enjoy ice cream or even a hot dog. Average spending per person is $3. To $8. Depending on what you get. No indoor seating. Picnic tables only.
Atmosphere: 5
Food: 5
Service: 5
Went to get ice-cream for a treat good service,great ice-cream!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate and Vanilla Soft Serve
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