**Subject:** $110 Worth of Cold Chicken, Zero Common Sense – Thanks, DQ Grove City!
Dear Dairy Queen Grove City,
Just wanted to send a heartfelt *thank you* for the unforgettable Saturday night experience you provided around 10 PM. I say "unforgettable" because it's hard to forget the moment you realize you just dropped **$110** on a meal that somehow managed to be both *double-dipped* and *double disappointing.*
Let's start with the basics. After taking our large order (but not our will to live), no one bothered to ask the simple, industry-standard question: *"Is this for here or to go?"* Silly me for assuming that kind of communication is part of the Dairy Queen training manual.
So we sat… and sat… and sat some more. After 20 minutes of feeling like we were in a fast food hostage situation, we decided to go check on our gourmet banquet. Turns out, it was all sitting in a bag—cold and confused, just like us. Not even a courtesy shoutout to let us know it was ready? I guess you all are really committed to the “silent service” model.
Now, the chicken—bless its double-dipped heart—was cold enough to qualify as a new menu item: **DQ Arctic Tenders.** Crunchy outside, icy inside, just how nobody likes it.
To put the whipped cream on the melted Blizzard, when we asked for sauce for our $110 order, your team informed us that we’d have to pay an extra **$0.50 per packet.** I just spent a hundred bucks at a fast food joint and you’re gatekeeping ranch dressing like it’s imported truffle oil? Incredible.
The only saving grace in this entire circus was Hannah, who at least tried to pretend this was a functioning restaurant. The rest of the crew? Think *“The Office”* meets *“Kitchen Nightmares”* but without the cameras, training, or comedic timing.
Please do better. Or at least install a microwave for the next poor soul who spends triple digits and leaves with frozen tenders and a side of existential regret.
Best regards (and warmest wishes, unlike your food), Rob D
Atmosphere: 1
Food: 1
Service: 1
Todadileinc
Good oreo milkshake
Michael Gyugo
Food was Fair..I got 6 honey BBQ and fries with a slice of not very toasted Texas toast. There was entirely to much BBQ sause..it made them Luke warm.I love their food.Just could of been hot.
Parking: Lots of parking..Easy to maneuver a wheelchair. Plenty of parking. They also have a drive thru..
Wheelchair accessibility: Easy to use and get inside DQ.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Birthday Cake, Ice Cream Cake, Hamburger, Chicken Strip Baskets, Blizzard Treat, Misty Freeze, Original Cheeseburger, Dilly Bar
Charli EL Rogers (Acuario)
The racism is real in here. I will never spend MY Negro dollars, nor support any DQ anymore in that matter.
The staff told Me that they do not sale Beef hot dogs, & that they only Sale Pork....that is a whole lie....(Do you not know ur Own Menu information)
mmh mmh mmh....looking at all the staff they had today, Nahhhh....I would not want their services, nor making my food!.... Presentation is Everything In Life! ???✌??????
Atmosphere: 1
Food: 1
Service: 1
Joshua
whatever you do, DO NOT ORDER FOOD here. Ice cream is fine but any time I've ordered food something has been horribly wrong whether it's dangerously undercooked chicken or gravy spoiled so rotten I nearly vomited when I opened the cup. And this feels minor given my other concerns are about things that will make you ill, but the "Texas toast" isn't toast but bread with a soggy middle because the butter they were supposed to spread just soaked through a quarter sized dot.
Atmosphere: 3
Food: 1
Service: 3
Sandy Garner
It's our after church meeting place for lunch with friends
Atmosphere: 5
Food: 5
Service: 5
Ruben Vigil
I come to this location allot, but today I got a nice present at the bottom of my milkshake (hair). I'll come back again bc I believe in accidents
Atmosphere: 5
Food: 5
Service: 2
Mich B
Lekker ijs
Atmosphere: 5
Food: 5
Service: 4
Stephanie Collins
First time here and I got a custom ice cream cake. They met and exceeded my expectations! Very friendly service too!! Loved that I was able to order it online. For reference, I requested "a margarita and red wine glass, clinking together" and then the text below "21 with 9 years of experience". Thank you all for helping with my friend's 30th!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
Jackee Hamilton
Great experience. Never been to a Dairy Queen that had a theme before, even the waterfall tiki had ice cream. Very neat design definitely a conversation piece while eating.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ice Cream Cone, Peanut Butter Parfait, Ice Cream Cake, Strawberry Milkshakes, Original Cheeseburger, Dilly Bar, Banana Split
In the drive through, be prepared to pull into a parking spot and wait while your ice cream melts for a messed up or incomplete order.
Atmosphere: 1
Food: 5
Service: 1
Sherry Scott
Spent over a hundred dollars, and didn't receive all our food...didn't have two of mine chillidogs
Atmosphere: 5
Food: 5
Service: 1
Lou Eros
Love the Blizzards here
Atmosphere: 4
Food: 4
Service: 4
Theresa Oskins
Asked 4 slaw on my coney dog, she said ok No slaw on it. Chicken tenders were so hard. It wasn't a pleasant experience. Coney sauce was dried out. Drive thru
Atmosphere: 5
Food: 1
Service: 5
Curtis Hendricks
Stopped in for some Blizzards. Usually takes staff a bit to acknowledge customers. We ordered via the DQ app, which is convenient. They were prepared well and I did not have to wait long. When eating one of the peach cobbler Blizzards, there was something spoiled tasting mixed in and ruined the experience.
**Subject:** $110 Worth of Cold Chicken, Zero Common Sense – Thanks, DQ Grove City!
Dear Dairy Queen Grove City,
Just wanted to send a heartfelt *thank you* for the unforgettable Saturday night experience you provided around 10 PM. I say "unforgettable" because it's hard to forget the moment you realize you just dropped **$110** on a meal that somehow managed to be both *double-dipped* and *double disappointing.*
Let's start with the basics. After taking our large order (but not our will to live), no one bothered to ask the simple, industry-standard question: *"Is this for here or to go?"* Silly me for assuming that kind of communication is part of the Dairy Queen training manual.
So we sat… and sat… and sat some more. After 20 minutes of feeling like we were in a fast food hostage situation, we decided to go check on our gourmet banquet. Turns out, it was all sitting in a bag—cold and confused, just like us. Not even a courtesy shoutout to let us know it was ready? I guess you all are really committed to the “silent service” model.
Now, the chicken—bless its double-dipped heart—was cold enough to qualify as a new menu item: **DQ Arctic Tenders.** Crunchy outside, icy inside, just how nobody likes it.
To put the whipped cream on the melted Blizzard, when we asked for sauce for our $110 order, your team informed us that we’d have to pay an extra **$0.50 per packet.** I just spent a hundred bucks at a fast food joint and you’re gatekeeping ranch dressing like it’s imported truffle oil? Incredible.
The only saving grace in this entire circus was Hannah, who at least tried to pretend this was a functioning restaurant. The rest of the crew? Think *“The Office”* meets *“Kitchen Nightmares”* but without the cameras, training, or comedic timing.
Please do better. Or at least install a microwave for the next poor soul who spends triple digits and leaves with frozen tenders and a side of existential regret.
Best regards (and warmest wishes, unlike your food),
Rob D
Atmosphere: 1
Food: 1
Service: 1
Good oreo milkshake
Food was Fair..I got 6 honey BBQ and fries with a slice of not very toasted Texas toast. There was entirely to much BBQ sause..it made them Luke warm.I love their food.Just could of been hot.
Parking: Lots of parking..Easy to maneuver a wheelchair. Plenty of parking. They also have a drive thru..
Wheelchair accessibility: Easy to use and get inside DQ.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Birthday Cake, Ice Cream Cake, Hamburger, Chicken Strip Baskets, Blizzard Treat, Misty Freeze, Original Cheeseburger, Dilly Bar
The racism is real in here.
I will never spend MY Negro dollars,
nor support any DQ anymore in that matter.
The staff told Me that they do not sale Beef hot dogs, & that they only Sale Pork....that is a whole lie....(Do you not know ur Own Menu information)
mmh mmh mmh....looking at all the staff they had today,
Nahhhh....I would not want their services, nor making my food!.... Presentation is Everything In Life! ???✌??????
Atmosphere: 1
Food: 1
Service: 1
whatever you do, DO NOT ORDER FOOD here. Ice cream is fine but any time I've ordered food something has been horribly wrong whether it's dangerously undercooked chicken or gravy spoiled so rotten I nearly vomited when I opened the cup. And this feels minor given my other concerns are about things that will make you ill, but the "Texas toast" isn't toast but bread with a soggy middle because the butter they were supposed to spread just soaked through a quarter sized dot.
Atmosphere: 3
Food: 1
Service: 3
It's our after church meeting place for lunch with friends
Atmosphere: 5
Food: 5
Service: 5
I come to this location allot, but today I got a nice present at the bottom of my milkshake (hair). I'll come back again bc I believe in accidents
Atmosphere: 5
Food: 5
Service: 2
Lekker ijs
Atmosphere: 5
Food: 5
Service: 4
First time here and I got a custom ice cream cake. They met and exceeded my expectations! Very friendly service too!! Loved that I was able to order it online. For reference, I requested "a margarita and red wine glass, clinking together" and then the text below "21 with 9 years of experience".
Thank you all for helping with my friend's 30th!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
Great experience. Never been to a Dairy Queen that had a theme before, even the waterfall tiki had ice cream. Very neat design definitely a conversation piece while eating.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ice Cream Cone, Peanut Butter Parfait, Ice Cream Cake, Strawberry Milkshakes, Original Cheeseburger, Dilly Bar, Banana Split
Restaurantji Recommends
In the drive through, be prepared to pull into a parking spot and wait while your ice cream melts for a messed up or incomplete order.
Atmosphere: 1
Food: 5
Service: 1
Spent over a hundred dollars, and didn't receive all our food...didn't have two of mine chillidogs
Atmosphere: 5
Food: 5
Service: 1
Love the Blizzards here
Atmosphere: 4
Food: 4
Service: 4
Asked 4 slaw on my coney dog, she said ok
No slaw on it.
Chicken tenders were so hard.
It wasn't a pleasant experience.
Coney sauce was dried out.
Drive thru
Atmosphere: 5
Food: 1
Service: 5
Stopped in for some Blizzards. Usually takes staff a bit to acknowledge customers. We ordered via the DQ app, which is convenient. They were prepared well and I did not have to wait long. When eating one of the peach cobbler Blizzards, there was something spoiled tasting mixed in and ruined the experience.
Atmosphere: 5
Food: 3
Service: 3
Loading...