Nothing like waiting an hour and a half for a pizza, then getting your pizza and it obviously being the same pizza that came out of the oven an hour and 15 minutes ago. Ordered theough Donatos website. Came ice cold and soggy, no contact from Donatos, and delivered via Doordash. Kinda wild. At least remake it after an hour so its worth the ungodly wait time. Promised at 10:08, delivered at 11pm on the dot. Might be the worst pizza I've ever gotten from a Donatos. First time ever from this location.
Ally Abendshien
Called four times just to be put on hold and then disconnected. Never got tot all to anyone at the store just call center reps.
Dunesha Frazier
1st time eating there & I’m highly disappointed. It was doughy & soggy. Maybe they need new ovens. I requested light cheese & light sauce, they gave me a saucy pizza with half melted cheese. Service was excellent guy at the window was a sweetheart
Tiffany Banks
Soggy and cheese was not done all the way
Mekolle
Chase was wonderful. He deserves a promotion for his wonderful service.
tammi neighbor
Worst pizza I’ve ever had at a Donatos and I’ve been eating Donatos pizza for 40 years. It ordered at about 11 and pick it up at 11:30. Large pepperoni and extra cheese. The dough was floppy. I would say there’s probably 20 piece pieces of pepperoni in the entire 14 inch Pizza. They put the extra cheese on top of the pepperoni. Why I don’t know? To maybe hide it the fact that they only has 20 pieces on the whole pizza. It was split for three people and the pictures will show how much was still left after we had a couple of pieces put on our plate. I threw mine away. I just couldn’t eat it. It was disgusting and even the sauce was off. No one went back for seconds that’s for sure. I’m calling for a refund. I don’t want store credit or another pizza. I won’t be back.
Wes
Pizza never arrived, we door dashed. Total waste of money
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Tracy Marcum Boehm
Expext cold pizza every time. Sucks
Jonny Patton
Got my refund on its way so I told myself I’ll 5 star for refunding a 3hour delayed pizza
Nothing like waiting an hour and a half for a pizza, then getting your pizza and it obviously being the same pizza that came out of the oven an hour and 15 minutes ago. Ordered theough Donatos website. Came ice cold and soggy, no contact from Donatos, and delivered via Doordash. Kinda wild. At least remake it after an hour so its worth the ungodly wait time. Promised at 10:08, delivered at 11pm on the dot. Might be the worst pizza I've ever gotten from a Donatos. First time ever from this location.
Called four times just to be put on hold and then disconnected. Never got tot all to anyone at the store just call center reps.
1st time eating there & I’m highly disappointed. It was doughy & soggy. Maybe they need new ovens. I requested light cheese & light sauce, they gave me a saucy pizza with half melted cheese. Service was excellent guy at the window was a sweetheart
Soggy and cheese was not done all the way
Chase was wonderful. He deserves a promotion for his wonderful service.
Worst pizza I’ve ever had at a Donatos and I’ve been eating Donatos pizza for 40 years. It ordered at about 11 and pick it up at 11:30. Large pepperoni and extra cheese. The dough was floppy. I would say there’s probably 20 piece pieces of pepperoni in the entire 14 inch Pizza. They put the extra cheese on top of the pepperoni. Why I don’t know? To maybe hide it the fact that they only has 20 pieces on the whole pizza. It was split for three people and the pictures will show how much was still left after we had a couple of pieces put on our plate. I threw mine away. I just couldn’t eat it. It was disgusting and even the sauce was off. No one went back for seconds that’s for sure. I’m calling for a refund. I don’t want store credit or another pizza. I won’t be back.
Pizza never arrived, we door dashed. Total waste of money
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Expext cold pizza every time. Sucks
Got my refund on its way so I told myself I’ll 5 star for refunding a 3hour delayed pizza
Atmosphere: 5
Food: 5
Service: 5
The worst store and the worst workers they have
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location is super busy every time we go. However the food is always good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Spinach Mozzarella - 12 Gluten Free Crust
Professional
Would've left zero stars!!! Ordered my sub tonight and this is how it's made not even in the sub hardly any cheese won't be back
Good pizza recommended to get out of everyday food
Atmosphere: 4
Food: 5
Service: 4
Great tasting pizza. Always the same with no cutting corners. Always a stop to make when we are in town.
Atmosphere: 5
Food: 5
Service: 5
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