I go here often, sometimes order alone, staff is nice and helpful, food is good and fresh, seating is also clean, though last week the slicer broke so only downside, I consider myself a regular but it depends..
Atmosphere: 5
Food: 5
Service: 5
Kristy Duncan
Doug, melody and Malaysia are great employees and they keep a very clean restaurant and their customer service is top notch. Give these guys a raise only reason why I come to Jersey Mike’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak, Club Supreme, Chips
Alisha D
Walk into here at 9:45pm. Everyone was still happy and energetic. Ordered a steak sub. I tell you it was delicious as it looked. Excellent customer service experience and Steve the GM was very nice. Great team work, great food, and wonderful people even while the store was preparing to close.
Atmosphere: 5
Food: 5
Service: 5
I am Adrian Scott
I want to sure but my friend ordered Sun with Azu sauce, honey delicious! #ASF #AdrianDrivesUber #AdrianEats #AdrianOnCota
Atmosphere: 5
Food: 5
Service: 5
Daniel Borchard
My wife and I LOVE Jersey Mike’s! However, this particular location is probably the worst Jersey Mike’s we have ever been to. Anytime you do an online order, you are at least waiting 30 minutes PAST the time that the app says it will be ready. And this isn’t due to anything but pure poor management. Just about every single time we go to this location, our order ticket is either on the floor, or just hanging there and not being looked at at all. Begins the counter looks absolutely disgusting every single time we go here. Food, napkins, gloves, etc. are everywhere! The tables are never clean, and to be honest, they are no busier than any other Jersey Mike’s I have been to. It’s really sad…
Do yourself a favor, if you live in Grove City, just go to the Hoover location. I have had zero issues there!
Dan Acton
I like Jersey Mike’s and have visited several locations including this one. To go realistic Philly cheesesteak experience I wanted to order a regular cheesesteak with liquid or spray cheese. Staff after speaking some foreign language back and forth so no. To get that I needed to order the Old School Steak ($3 more and adds some more beef) I wanted to add lettuce and tomato and again after another foreign language exchange, was told no. I might’ve been ok paying a little more for the cheese they had & I wanted, but to refuse the free toppings available on all their other sandwiches is utter nonsense. I understand this isn’t the burger place song “Have it your way,” but maddening. I don’t plan on returning anytime soon.
Atmosphere: 3
Food: 3
Service: 2
Kay Roberts
Got the meats & veggies wrong buns.
Atmosphere: 5
Food: 4
Service: 5
Derek Dunnagan
Food was good per usual but ordered on the app and it wasn’t made till 20 min after scheduled pickup time. When I arrived, nobody had even started the order. Plus, there were about 5 of the workers standing around and 1 working. Felt bad for the one actually doing all the work. Order there a lot but getting progressively worse. Also pretty dirty in where your food gets made
BEST CHOICE APPLIANCE REPAIR LLC
1 whole hour to make my sandwiches. Crew argued amongst themselves the whole time. To be clear. Placed an order online. Told would be ready in 20 minutes. Waited an additional 40 minutes to being told to chill.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Philly Cheese Steak
Elmer Bowers
Steven went over and above on customer service we had an emergency and couldn't pickup in time food sat too long so he remade he and the staff were amazing
Not coming back to Jersey Mike’s. Slightly annoyed that they didn’t cut all the way through my sandwich and had to go back in and have them cut it. But that’s whatever. The real reason I’m not coming back isn’t this stores fault, but I need GF, and they charge more for that while giving you less. The regular is supposed to be 7-8 inches, I got 4 inches. They tried to shove all the meat from the regular size into this tiny thing, making it an absolutely horrible experience trying to eat. It fell apart, I literally had to pick up parts of the toppings with my bare hands and shove it into my mouth. How a company can get away with giving half of what they promised while charging a premium for that smaller load of brea just because it meets someone’s allergy needs is ridiculous. Never coming to Jersey Mike’s again.
jermar manuel
Great service will always stay in this store
Jacob Ramirez
food is amazing and food is great
Atmosphere: 5
Food: 5
Service: 5
Angela Jewell
Sunday evening, they have a new person on the flat top and they are making one sandwhich at a time.... almost 50 minutes later my husband asks for a refund. They don't have a MANAGER THERE so they cannot process refunds. If you can't get a manager to work on a Sunday the owner should be there.... or they just make someone an assistant manager and give them authorization. Its called STEALING when we don't get product and you take our money...next time ill call Grove City Police and im taking my business elsewhere going forward.
Atmosphere: 1
Food: 4
Service: 1
Jacqueline Freshour
Great first experience. The gentleman was great to suggest menu items!
I go here often, sometimes order alone, staff is nice and helpful, food is good and fresh, seating is also clean, though last week the slicer broke so only downside, I consider myself a regular but it depends..
Atmosphere: 5
Food: 5
Service: 5
Doug, melody and Malaysia are great employees and they keep a very clean restaurant and their customer service is top notch. Give these guys a raise only reason why I come to Jersey Mike’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak, Club Supreme, Chips
Walk into here at 9:45pm. Everyone was still happy and energetic. Ordered a steak sub. I tell you it was delicious as it looked. Excellent customer service experience and Steve the GM was very nice. Great team work, great food, and wonderful people even while the store was preparing to close.
Atmosphere: 5
Food: 5
Service: 5
I want to sure but my friend ordered Sun with Azu sauce, honey delicious! #ASF #AdrianDrivesUber #AdrianEats #AdrianOnCota
Atmosphere: 5
Food: 5
Service: 5
My wife and I LOVE Jersey Mike’s! However, this particular location is probably the worst Jersey Mike’s we have ever been to. Anytime you do an online order, you are at least waiting 30 minutes PAST the time that the app says it will be ready. And this isn’t due to anything but pure poor management. Just about every single time we go to this location, our order ticket is either on the floor, or just hanging there and not being looked at at all. Begins the counter looks absolutely disgusting every single time we go here. Food, napkins, gloves, etc. are everywhere! The tables are never clean, and to be honest, they are no busier than any other Jersey Mike’s I have been to. It’s really sad…
Do yourself a favor, if you live in Grove City, just go to the Hoover location. I have had zero issues there!
I like Jersey Mike’s and have visited several locations including this one. To go realistic Philly cheesesteak experience I wanted to order a regular cheesesteak with liquid or spray cheese. Staff after speaking some foreign language back and forth so no. To get that I needed to order the Old School Steak ($3 more and adds some more beef) I wanted to add lettuce and tomato and again after another foreign language exchange, was told no. I might’ve been ok paying a little more for the cheese they had & I wanted, but to refuse the free toppings available on all their other sandwiches is utter nonsense. I understand this isn’t the burger place song “Have it your way,” but maddening. I don’t plan on returning anytime soon.
Atmosphere: 3
Food: 3
Service: 2
Got the meats & veggies wrong buns.
Atmosphere: 5
Food: 4
Service: 5
Food was good per usual but ordered on the app and it wasn’t made till 20 min after scheduled pickup time. When I arrived, nobody had even started the order. Plus, there were about 5 of the workers standing around and 1 working. Felt bad for the one actually doing all the work. Order there a lot but getting progressively worse. Also pretty dirty in where your food gets made
1 whole hour to make my sandwiches. Crew argued amongst themselves the whole time. To be clear. Placed an order online. Told would be ready in 20 minutes. Waited an additional 40 minutes to being told to chill.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Philly Cheese Steak
Steven went over and above on customer service we had an emergency and couldn't pickup in time food sat too long so he remade he and the staff were amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not coming back to Jersey Mike’s. Slightly annoyed that they didn’t cut all the way through my sandwich and had to go back in and have them cut it. But that’s whatever. The real reason I’m not coming back isn’t this stores fault, but I need GF, and they charge more for that while giving you less. The regular is supposed to be 7-8 inches, I got 4 inches. They tried to shove all the meat from the regular size into this tiny thing, making it an absolutely horrible experience trying to eat. It fell apart, I literally had to pick up parts of the toppings with my bare hands and shove it into my mouth. How a company can get away with giving half of what they promised while charging a premium for that smaller load of brea just because it meets someone’s allergy needs is ridiculous. Never coming to Jersey Mike’s again.
Great service will always stay in this store
food is amazing and food is great
Atmosphere: 5
Food: 5
Service: 5
Sunday evening, they have a new person on the flat top and they are making one sandwhich at a time.... almost 50 minutes later my husband asks for a refund. They don't have a MANAGER THERE so they cannot process refunds. If you can't get a manager to work on a Sunday the owner should be there.... or they just make someone an assistant manager and give them authorization. Its called STEALING when we don't get product and you take our money...next time ill call Grove City Police and im taking my business elsewhere going forward.
Atmosphere: 1
Food: 4
Service: 1
Great first experience. The gentleman was great to suggest menu items!
Atmosphere: 4
Food: 5
Service: 5
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