Short staffed.... watched a Manager go home while there were 4 people waiting to order, and cars in the drive thru.... 30 minutes on chicken
Service: 1
Kim Stephens
Even tho they were under staffed and even overlooked me an did someone eles over mt.
Atmosphere: 5
Food: 5
Service: 5
Hard Pleasure
A police report is being made for the assault that happened there tonight around 6:45 pm tonight. 2 workes at this location followed an innocent customer outside and brutally assaulted him in the parklot while all the other employees watched. This is a disgrace to KFC!
AC Grand
Worst fried chicken and terrible service watched an employee drop a piece of chicken on a counter then put it in with the chicken to be served.
Atmosphere: 1
Food: 1
Service: 1
DAVID Russell
Good food
Atmosphere: 5
Food: 5
Service: 5
Angelina Tarquinio
It’s Tuesday October 21 and there supposed to do the 8 piece bucket deal for 10$ or the meal for 20. I got an extra side Mac and cheese my total was somehow 33$ !! Got home my chickens skin is falling off a quarter of a bowl of corn used to be my favorite kfc only place that did it right but everytime I’ve gotten it recently it’s gone wrong, last time I got 3 things of mashed potatoes instead of all my other sides. Also my biscuits were in the chicken bucket instead of the box its supposed to be.
Atmosphere: 1
Food: 1
Service: 2
Jennifer Adkins
Went through the drive thru to get some dinner. I made my order then pulled around to the window to pay for my food and immediately the vibe was off. Then someone else handed me my order and their vibe was off too. I just had a feeling something wasn’t right. Got home, opened up my chicken tenders and they looked burnt. Tasted it and it was way overcooked, dry and stringy. The mashed potatoes was a small bowl (without a lid) thrown inside of a bigger bowl and it was spilling everywhere. I took a bite of the biscuit and it wasn’t cooked all the way through. Tried to call the restaurant to let them know about the food and no one answered. By far the worst KFC I’ve been to.
Atmosphere: 1
Food: 1
Service: 1
Seth Humphrey
How does this place stay in business. They are constantly out of product or make you wait for a ridiculous amount of time for sub par food. GC needs to invest in a better chicken place.
Atmosphere: 1
Food: 1
Service: 1
Annette Wiseman
I am still sitting outside this restaurant there was no sign on drive thur that it was closed waited 3to 5 minutes no one answered at drive thru pulled around went inside the person at the register saw me took the people in front of me order then left and cleaned the lobby then returned went to the back never asked me for my order left me standing there is no one running this restaurant? No one cared called customer service to complain he did not care either. Glad they have enough business they don't need mine....STAY AWAY YOU WONT GET SERVICE
I waited at least 5 minutes in the drive thru and nobody answered and i pulled around to go inside and they answered the person behind me
Atmosphere: 1
Food: 1
Service: 1
Judy Swain
This was my first time visiting this KFC location. I received THE BEST customer service I could have asked for. The two young ladies were exceptionally friendly and were working hard. This was my first time out of the house in over a month, because I had a total knee replacement last month. I need to add that before I came here I was at another location and walked out because I waited for 20 minutes and was never waited on. The sad thing is that I was the only customer in line. The staff never acknowledged me and when I asked if anyone was working the register, they just looked at me. I will be giving that location a bad review. The two young ladies at the Grove City location (I apologize girls, I am horrible with names), are the epitome of excellent customer service. They acknowledged as soon as I walked in the door and were very sweet and friendly. Thank you for the great customer service and hospitality. Because of these two young ladies, I will ALWAYS go to this location.
Atmosphere: 5
Food: 5
Service: 5
Sierra Chapman
Trash staff at this location. Wait at drive thru for 12 minutes and no one even took orders or put a note on the speaker If they was or was not taking orders
Atmosphere: 1
Food: 1
Service: 1
Candice Andy
Was missing food items. Return to the store to get what I was missing. They refused to give me the items I was missing and paid for. Kfc stole my money.
Atmosphere: 1
Food: 1
Service: 1
Janet D
Went thru the drive thru...Had a coupon for a Bucket meal. When I asked for no thighs and wanted to substitute wings, Was told they had no other chicken available.And if I wanted a special order , I would have to pull over and wait for fifteen to twenty minutes. The place had no other customers at the time. I will say this was the first time ever That this has happened. I do hope it's the last time.It happens because I do love k f c.
Short staffed.... watched a Manager go home while there were 4 people waiting to order, and cars in the drive thru.... 30 minutes on chicken
Service: 1
Even tho they were under staffed and even overlooked me an did someone eles over mt.
Atmosphere: 5
Food: 5
Service: 5
A police report is being made for the assault that happened there tonight around 6:45 pm tonight. 2 workes at this location followed an innocent customer outside and brutally assaulted him in the parklot while all the other employees watched. This is a disgrace to KFC!
Worst fried chicken and terrible service watched an employee drop a piece of chicken on a counter then put it in with the chicken to be served.
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
It’s Tuesday October 21 and there supposed to do the 8 piece bucket deal for 10$ or the meal for 20. I got an extra side Mac and cheese my total was somehow 33$ !! Got home my chickens skin is falling off a quarter of a bowl of corn used to be my favorite kfc only place that did it right but everytime I’ve gotten it recently it’s gone wrong, last time I got 3 things of mashed potatoes instead of all my other sides. Also my biscuits were in the chicken bucket instead of the box its supposed to be.
Atmosphere: 1
Food: 1
Service: 2
Went through the drive thru to get some dinner. I made my order then pulled around to the window to pay for my food and immediately the vibe was off. Then someone else handed me my order and their vibe was off too. I just had a feeling something wasn’t right. Got home, opened up my chicken tenders and they looked burnt. Tasted it and it was way overcooked, dry and stringy. The mashed potatoes was a small bowl (without a lid) thrown inside of a bigger bowl and it was spilling everywhere. I took a bite of the biscuit and it wasn’t cooked all the way through. Tried to call the restaurant to let them know about the food and no one answered. By far the worst KFC I’ve been to.
Atmosphere: 1
Food: 1
Service: 1
How does this place stay in business. They are constantly out of product or make you wait for a ridiculous amount of time for sub par food. GC needs to invest in a better chicken place.
Atmosphere: 1
Food: 1
Service: 1
I am still sitting outside this restaurant there was no sign on drive thur that it was closed waited 3to 5 minutes no one answered at drive thru pulled around went inside the person at the register saw me took the people in front of me order then left and cleaned the lobby then returned went to the back never asked me for my order left me standing there is no one running this restaurant? No one cared called customer service to complain he did not care either. Glad they have enough business they don't need mine....STAY AWAY YOU WONT GET SERVICE
Atmosphere: 1
Food: 1
Service: 1
Its okay for a quick lunch or dinner
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I waited at least 5 minutes in the drive thru and nobody answered and i pulled around to go inside and they answered the person behind me
Atmosphere: 1
Food: 1
Service: 1
This was my first time visiting this KFC location. I received THE BEST customer service I could have asked for. The two young ladies were exceptionally friendly and were working hard. This was my first time out of the house in over a month, because I had a total knee replacement last month. I need to add that before I came here I was at another location and walked out because I waited for 20 minutes and was never waited on. The sad thing is that I was the only customer in line. The staff never acknowledged me and when I asked if anyone was working the register, they just looked at me. I will be giving that location a bad review. The two young ladies at the Grove City location (I apologize girls, I am horrible with names), are the epitome of excellent customer service. They acknowledged as soon as I walked in the door and were very sweet and friendly. Thank you for the great customer service and hospitality. Because of these two young ladies, I will ALWAYS go to this location.
Atmosphere: 5
Food: 5
Service: 5
Trash staff at this location. Wait at drive thru for 12 minutes and no one even took orders or put a note on the speaker If they was or was not taking orders
Atmosphere: 1
Food: 1
Service: 1
Was missing food items. Return to the store to get what I was missing. They refused to give me the items I was missing and paid for. Kfc stole my money.
Atmosphere: 1
Food: 1
Service: 1
Went thru the drive thru...Had a coupon for a Bucket meal. When I asked for no thighs and wanted to substitute wings, Was told they had no other chicken available.And if I wanted a special order , I would have to pull over and wait for fifteen to twenty minutes. The place had no other customers at the time. I will say this was the first time ever That this has happened. I do hope it's the last time.It happens because I do love k f c.
Atmosphere: 4
Food: 4
Service: 3
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