Red Robin Gourmet Burgers and Brews

We had a nice time. The prices are pretty high now. Over 30.00 each with just pop to drink.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Endless French Fries, Bacon Cheeseburger, Garlic Fries, Towering Onion Rings

Brooklyn was our service and she was great. One of our friends wanted an online sauce (jerk sauce) and she made sure to get it. She was very nice to all of us. She made sure to get us everything we needs.

Atmosphere: 5

Food: 5

Service: 5

Not bad, pretty decent food. Service was great.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Endless French Fries, California Chicken Sandwich

We went to Red Robin to eat before the circus, Saturday March 22nd. Our server was so nice and did a fantastic job.
HOWEVER the food runner came out with our food, immediately had an attitude and was basically dropping our food on the table.
Well she knocked over my mothers soda and DRENCHED my daughter.
I mean all over her shirt, pants, and shoes.

the food runner said a short apology and left for our server to deal with the mess.
Now I understand accidents happens, but the whole interaction with her was just unacceptable in customer service.
We told the manager we are headed to an event and now will be late because I have to go to the store to buy by daughter clothes to attend this event. And as a parent I’m sure you can agree kids clothes are not cheap. Not to mention she had to sit and eat in soaked clothes, that’s uncomfortable.
Once the manager finally got to our table, he apologized for the food runners attitude and took off “Some” of our bill. Which is still unacceptable, and I will be calling corporate on Monday.

Atmosphere: 4

Food: 4

Service: 4

Arrived to get my pickup order where I was not greeted or anyone even noticed my existence. Finally a girl comes up, no smile or greeting, just says “you got a pickup order?” I responded yes and she hands me a bag and a stack of pizzas and milkshakes which I did not order. I told her I didn’t order any of those items and she made a stank face then turned around. Once home, my husband realized his monster burger only had one patty instead of two. This meal already is over $20 which is outrageous so to get all the way home and realize they jipped us a patty was frustrating. Tried to call the restaurant several times with no answer. My husband had to drive all the way back to the restaurant where after waiting for almost an hour to even be helped, they said they would refund the money for just his meal. Absolutely ridiculous customer service or lack there of. Staff just does not seem to care about the customers. Will not be going back to this location.

Atmosphere: 1

Food: 1

Service: 1

Good was good but not great. The garlic fries were drowning in oil. Went to the restroom and one of the the stalls had no toilet paper. Waitress kept mentioning how short staffed they were. Tablet charged us even though nobody touched it until it was time to pay.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Red Robin Gourmet Cheeseburger, Garlic Fries

Great service and great food.

Atmosphere: 5

Food: 5

Service: 5

Spen love and Emanuel were by far my most favorite interactions in the service industry. I was dealing with a busy toddler & they were patient with us. They both have a very welcoming and accepting aura. I definitely recommend either of them as servers when you visit.
⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

Grove City Ohio literally the worst service of ANY restaurant in Central Ohio. My wife and I don’t eat there any longer because even when the restaurant is almost empty it is still a 20 minute wait to get seated. We made the mistake of ordering take out and it wax 15 minutes before I was even spoken to at the front desk. NEVER coming back for eat in or carry out

Excellent service Amy was excellent.Staff is great

Atmosphere: 5

Food: 5

Service: 5

What can I say, it's Red Robin. If you're in the mood for an overpriced burger and cookie cutter service, this is your place. Reliable decent but never great.

Atmosphere: 3

Food: 3

Service: 3

One thing about Red Robin is it's always delicious. We usually get carry out and it's been very consistent. I was wanting something a bit healthier the other day and decided to try the salmon and boy was it good! Will be back again soon...

Atmosphere: 5

Food: 5

Service: 5

Had a really great server that was great with my son, niece, and nephew

Atmosphere: 5

Food: 5

Service: 5

Good service

Atmosphere: 5

Food: 5

Service: 5

Sara was our server and was phenomenal!! Friendly. Funny. Attentive. Suggested items when we were unable to decide between things.

I would come back here because of her.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Endless French Fries, Bacon Cheeseburger, Onion Rings, California Chicken Sandwich, Garlic Fries, Salads