My husband got me a Green Tea Latte, my favorite drink from Starbucks. Had way too much matcha and I don't think it had any milk? It was super dark green, thick layer of undissolved powder sludge coating the bottom/sides of the cup. Not drinkable. Bitter and gross. Won't be going to this location again.
Atmosphere: 3
Food: 1
Service: 4
binta fall
12/23@1420 i came in to buy drink .this girl, slim with glasses was not acting right. She was helping a customer, in meantime the customer was trying to get her attention, but she continues doing what she is doing. After she's done, the customer asked her something, she said sure.but her attitude, her facial expression wasn't professional. After she was done with her, she didn't acknowledge me.she was doing her staff with attitude. She looked at me ,but doesn't care. I left the store. She will make clients run away. She needs serious training.
Atmosphere: 1
Food: 1
Service: 1
Binta Yahoo
I just left this starbucks. There is a girl slim with glasses work now. I can she se does not like what she is doing. Nasty attitude ,rude . She saw me and she acting like I am here. Another client talking to her she looks like she is deaf.I walked out, i don't know what she can put in my drink. I contemplate her for 10 mns ,but she will make starbucks loose money!12/23@1420
Atmosphere: 1
Food: 1
Service: 1
Jamilah Walker
I love Starbucks in general but this location in Kroger on stringtown has the rudest most incompetent people working here ever I come in but today especially I needed to leave a review. (Young girl working alongside a heavier male with long hair) As I come in waiting to be acknowledged, I overhear her question the mobile order they just received “salted pecan cold foam, whaaat ew. “ The male replies “ some people just don’t make any sense”. When I was asked to place an order, I stated that was my order they were referring to. He says “oh”. I waited way longer than I ever have just for the young girl to say “oh, your order is down here by the way..” usually they call my name but today I was irritated by that whole experience. Luckily the drink I chose was fabulous and was almost worth the trouble. Just be kind.. it goes a long way.
Ali
The drink I got did not taste right at all
Atmosphere: 1
Food: 1
Service: 4
CosmicKitty
Usually have a good experience here, today I had ordered a tall iced matcha latte with light ice and oat milk. I had gotten a tall matcha latte that was mostly water and with almond milk, as well as too much ice and clumps of matcha powder at the bottom. It was disappointing because I was wanting a matcha latte all day since I ran out at home:(
Also makes me concerned people are a.) not doing their job fulfilling orders to the best of their ability, and b.) what if they accidentally gave someone the wrong milk with an allergy? (Lactose intolerance, soy, nut, etc.)
And no straws were stocked by the order pickup, both employees were chatting together and I had to ask for some
Someone please address this whole thing…
Dietary restrictions: Concerned about incorrect ingredient usage despite indicating a preference, but lots of options for flexibility
Atmosphere: 3
Food: 4
Service: 3
Mark Burr-Travis
The store has no idea how to handle Instacart pick up orders and I have been here for 20 minutes and no one wishes to help solve the problem. It's highly unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Caitlyn Stephens
Awesome place
Atmosphere: 5
Food: 5
Service: 5
ciara
Vonda is literally the best Starbucks worker! she's so kind! The other team members are amazing too.
Service: 5
A H
Probably the worst Starbucks I've been too.... The service is slow and customer service was poor. Extremely dirty, counters are full of clutter, refrigerated ingredients left out, floor has grime built up and trash, equipment looks dirty, and doesn't appear they do much cleaning.Asking myself now why I didn't just leave and skip the coffee, didn't sit well.
My husband got me a Green Tea Latte, my favorite drink from Starbucks. Had way too much matcha and I don't think it had any milk? It was super dark green, thick layer of undissolved powder sludge coating the bottom/sides of the cup. Not drinkable. Bitter and gross. Won't be going to this location again.
Atmosphere: 3
Food: 1
Service: 4
12/23@1420 i came in to buy drink .this girl, slim with glasses was not acting right. She was helping a customer, in meantime the customer was trying to get her attention, but she continues doing what she is doing. After she's done, the customer asked her something, she said sure.but her attitude, her facial expression wasn't professional. After she was done with her, she didn't acknowledge me.she was doing her staff with attitude. She looked at me ,but doesn't care.
I left the store. She will make clients run away. She needs serious training.
Atmosphere: 1
Food: 1
Service: 1
I just left this starbucks. There is a girl slim with glasses work now. I can she se does not like what she is doing. Nasty attitude ,rude . She saw me and she acting like I am here. Another client talking to her she looks like she is deaf.I walked out, i don't know what she can put in my drink. I contemplate her for 10 mns ,but she will make starbucks loose money!12/23@1420
Atmosphere: 1
Food: 1
Service: 1
I love Starbucks in general but this location in Kroger on stringtown has the rudest most incompetent people working here ever I come in but today especially I needed to leave a review. (Young girl working alongside a heavier male with long hair) As I come in waiting to be acknowledged, I overhear her question the mobile order they just received “salted pecan cold foam, whaaat ew. “ The male replies “ some people just don’t make any sense”. When I was asked to place an order, I stated that was my order they were referring to. He says “oh”. I waited way longer than I ever have just for the young girl to say “oh, your order is down here by the way..” usually they call my name but today I was irritated by that whole experience. Luckily the drink I chose was fabulous and was almost worth the trouble. Just be kind.. it goes a long way.
The drink I got did not taste right at all
Atmosphere: 1
Food: 1
Service: 4
Usually have a good experience here, today I had ordered a tall iced matcha latte with light ice and oat milk. I had gotten a tall matcha latte that was mostly water and with almond milk, as well as too much ice and clumps of matcha powder at the bottom. It was disappointing because I was wanting a matcha latte all day since I ran out at home:(
Also makes me concerned people are a.) not doing their job fulfilling orders to the best of their ability, and b.) what if they accidentally gave someone the wrong milk with an allergy? (Lactose intolerance, soy, nut, etc.)
And no straws were stocked by the order pickup, both employees were chatting together and I had to ask for some
Someone please address this whole thing…
Dietary restrictions: Concerned about incorrect ingredient usage despite indicating a preference, but lots of options for flexibility
Atmosphere: 3
Food: 4
Service: 3
The store has no idea how to handle Instacart pick up orders and I have been here for 20 minutes and no one wishes to help solve the problem. It's highly unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Vonda is literally the best Starbucks worker! she's so kind! The other team members are amazing too.
Service: 5
Probably the worst Starbucks I've been too.... The service is slow and customer service was poor. Extremely dirty, counters are full of clutter, refrigerated ingredients left out, floor has grime built up and trash, equipment looks dirty, and doesn't appear they do much cleaning.Asking myself now why I didn't just leave and skip the coffee, didn't sit well.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
my favorite Kroger starbucks
Atmosphere: 5
Food: 5
Service: 5
Quick and made to order
Excellent food excellent coffee excellent service thank you Starbucks
Atmosphere: 5
Food: 5
Service: 5
Love this Starbucks. Drinks are always tasty when i get them hear the few times I’ve come :) Staff is nice:-).
Everyone who works here is always so nice and gives great recommendations 10/10 staff
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