Sorry Steak and Shake your prices now demand better quality which isn't there one issue was with the pickles on my burger they were tough as leather and tasted terrible otherwise the burger and cup of chili were average and the restaurant wasn't very clean and 2 kiosks were closed.
Atmosphere: 3
Food: 3
Service: 3
Cheryl L Byrd
This is steak 'n shake. Let's be honest like most fast food places you order from a kiosk then pay with a credit card or debit card. You go find yourself a table and sit down. You wait for them to call your name then proceed to the counter to pick up your food, your drinks and your shakes. There is less & less interaction with the customer service representatives at these locations. If you need something or even need something extra you just have to go up and stand at one of the counters and try to wait until someone acknowledges that you're there to find out what it is that you want or need. Steak 'n shake is not somewhere that we go that quite often back in the heyday of the steak 'n shake chain we probably went at least once a week, possibly once every 2 weeks because they had great food which included a selection of chicken, including chicken tenders and their milkshakes were outstanding. This is somewhere that we might go once a month if that now. I know there are a lot of die hard steak 'n shake fans out there. It's always your choice of where you go and where you spend your money. They do still have a large selection of milkshakes.
Atmosphere: 3
Food: 5
Service: 3
Anna Siders
Just not into the kiosk ordering and limited human contact. Really only come here because my husband and son like the food. I really only enjoy their shakes anymore. Happy they are open late.
Atmosphere: 3
Food: 3
Service: 5
Charley Wolfe
Best fast food 😋 healthy, delicious, 😋 friendly, 😃 atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Hunter Tigner
They refuse to answer the phone after I found a mountain of hair in my burger disgusting I’ve sent picture and have been in contact with corporate
Atmosphere: 1
Food: 1
Service: 1
Ernest Haddox
Good burgers and shakes
Food: 5
kevin robson
Great restaurant love the kiosks and how it speeds up the dining experience. The booths do look like maybe they need fixed but there was plenty of other seating. Staff were all very friendly and man can they cook! 👨🍳 I hadn’t been to steak and shake in years but I am glad I decided to give it another try. I will be back!
Atmosphere: 4
Food: 5
Service: 5
Michelle Renee
Food was good and the service was fast and friendly definitely be visiting again.. the employees and servers were super friendly and helpful went above and beyond
Atmosphere: 5
Food: 5
Service: 5
Dave Lewis
So I order food it's tasty enough but they bring half my food out and forgot the fries and said I'll bring that right out 🤔 funny never showed up actually quite expensive
Linette Bauckman
Very poor customer service from some kitchen staff and shift managers.
Sorry Steak and Shake your prices now demand better quality which isn't there one issue was with the pickles on my burger they were tough as leather and tasted terrible otherwise the burger and cup of chili were average and the restaurant wasn't very clean and 2 kiosks were closed.
Atmosphere: 3
Food: 3
Service: 3
This is steak 'n shake. Let's be honest like most fast food places you order from a kiosk then pay with a credit card or debit card. You go find yourself a table and sit down. You wait for them to call your name then proceed to the counter to pick up your food, your drinks and your shakes. There is less & less interaction with the customer service representatives at these locations. If you need something or even need something extra you just have to go up and stand at one of the counters and try to wait until someone acknowledges that you're there to find out what it is that you want or need. Steak 'n shake is not somewhere that we go that quite often back in the heyday of the steak 'n shake chain we probably went at least once a week, possibly once every 2 weeks because they had great food which included a selection of chicken, including chicken tenders and their milkshakes were outstanding. This is somewhere that we might go once a month if that now. I know there are a lot of die hard steak 'n shake fans out there. It's always your choice of where you go and where you spend your money. They do still have a large selection of milkshakes.
Atmosphere: 3
Food: 5
Service: 3
Just not into the kiosk ordering and limited human contact. Really only come here because my husband and son like the food. I really only enjoy their shakes anymore. Happy they are open late.
Atmosphere: 3
Food: 3
Service: 5
Best fast food 😋 healthy, delicious, 😋 friendly, 😃 atmosphere.
Atmosphere: 5
Food: 5
Service: 5
They refuse to answer the phone after I found a mountain of hair in my burger disgusting I’ve sent picture and have been in contact with corporate
Atmosphere: 1
Food: 1
Service: 1
Good burgers and shakes
Food: 5
Great restaurant love the kiosks and how it speeds up the dining experience. The booths do look like maybe they need fixed but there was plenty of other seating. Staff were all very friendly and man can they cook! 👨🍳 I hadn’t been to steak and shake in years but I am glad I decided to give it another try. I will be back!
Atmosphere: 4
Food: 5
Service: 5
Food was good and the service was fast and friendly definitely be visiting again.. the employees and servers were super friendly and helpful went above and beyond
Atmosphere: 5
Food: 5
Service: 5
So I order food it's tasty enough but they bring half my food out and forgot the fries and said I'll bring that right out 🤔 funny never showed up actually quite expensive
Very poor customer service from some kitchen staff and shift managers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Second night in a row they didn’t give me my food
We have more courteous and better service than usual.
Atmosphere: 5
Food: 4
Service: 5
Orderd door dash from this loctaion only for my still sealed bag to contain a live roach with the food. Absolutely horrid. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Always good good and great people working. Thank you!
#BeefTallow
Atmosphere: 5
Food: 5
Service: 5
Service with a smile. Food was fresh and whoever made my milkshake obviously made it with love. It was delicious!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Steak Burger with Cheese
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