If I could give zero stars for customer service, I would. I am in retail so, I understand customer service but this locations customer service is just non existent .
Food: 2
Service: 1
Ashley Howard
I wouldn't even give this place a one star I was at the counter ordering my food I asked for a double stack biggie bag and a drink and vanilla fosty then I ordered the junior bacon cheeseburger biggie bag then a small chocolate fosty . This slow ass dude put in what he want too and I got the double stack biggie bad and vanilla fosty, a chocolate frosty and a small coke and a sandwich. So wanted to act like a dick and try to say that's what I said. Smfh never will I order from here again..
Food: 1
Service: 1
Elia Santillan
Horrible service
Atmosphere: 1
Food: 1
Service: 1
Abigail Gutridge
The workers are very slow and dont no what they are doing. Forgot many things in many orders. Highly unsatisfied. Will not be going back.
Heather Moffett
Went through the drive thru this evening & ordered 2 Biggie bags, one was a medium sized,with a Jr. Bacon Cheeseburger & the other Biggie bag was the Chicken BLT & another Chicken BLT. Got home, we sat down to eat & one of the nuggets only had 3 in the container, the medium fries was only half full, the small had maybe 10 fries total in the box. Called to speak to a manager, he told me that the Biggie bag "small fry" is only a "jr small", NEVER in the history of ordering a Biggie bag have i EVER gotten a "Jr Fry", This Wendy's located on Broadway has seriously gone down hill! Don't go there after 6pm, it's ratchet & raggedy!!! The manager on duty would not give me his name. I used to enjoy Wendy's but I'll never find a way to go back, not even for a Frosty!!!
Atmosphere: 1
Food: 1
Service: 1
Matthew Groninger
Walked in at 5 pm. and couldn't get waited on. Stood at the front counter for 5 minutes and was never even acknowledged. Turned and walked out.
Atmosphere: 1
Service: 1
Heather Sheets
Tried to review issue with order instantly confronted with negativity still was short an item that they took out of the bag that was in there originally very upset with this do better
Atmosphere: 1
Food: 3
Service: 1
Ta Lee
Asked to cancel and refund an order and was refused, glad to know your restaurant is doing bad hopefully they close as well
V B
Made drive thru order of a Dave's double large combo. Fries were luke warm and limp so asked for fresh hot crisp fries. They were hot, more of small fry amount, tasted like fish and were like leather to the bite so to the trash they went. The Dave's double wasn't hot or fresh either. There was no cheese nor onion or pickle on it. The edges of the burger patties were very dark, hard and dry. There was a weird after taste like a peppery metallic which is hard to describe. The diet coke tasted bad. To much carbonated water and not enough cola flavoring. No receipt was given but for close to $14.00 for 1 fast food meal that ends up in the trash and down the drain it is extremely over priced. Apparently a better manager is needed that cares about providing quality products. It was the manager that had the nerve to take the whimpy fries and few seconds later hand me the leather fries. I won't be going to this Wendy's again for quite a while. Maybe try in 6 or more months again because last couple of times it hasn't been a good experience with the quality of food.
Atmosphere: 3
Food: 1
Service: 3
tammi neighbor
I came here on Monday, November 25 at 8:45 PM the doors were locked. So I went through the drive-through and they said it’s probably because they have to clean the dining room. I’ve never heard about business closing 15 minutes or more to clean the dining room
The line was wrapped around the building in Dayton was only working one window it was ridiculous. But that s*** was fresh and they were very polite.
Atmosphere: 3
Food: 5
Service: 4
Jessica Blevens
Drive thru was going fast. The person who gave me the food was a lot friendlier than the person who took my money. Glad I ended on her ?
Food: 5
Service: 4
V. James Brown
The line was wrapped around the building in Dayton was only working one window it was ridiculous. But that s*** was fresh and they were very polite.
Atmosphere: 3
Food: 5
Service: 4
Keith Eades
Blah...it's fast food
Atmosphere: 1
Food: 1
Service: 1
Holly Branham
The food is normally good but lately I’ve been having to get bun-less due to a new allergy. Every time I’ve gotten a different sandwich -sometimes no condiments, no cheese, missing veggies… y’all it’s just the Dave’s Double. Just don’t put it on bread. I’d still like everything else. ?
If I could give zero stars for customer service, I would. I am in retail so, I understand customer service but this locations customer service is just non existent .
Food: 2
Service: 1
I wouldn't even give this place a one star I was at the counter ordering my food I asked for a double stack biggie bag and a drink and vanilla fosty then I ordered the junior bacon cheeseburger biggie bag then a small chocolate fosty . This slow ass dude put in what he want too and I got the double stack biggie bad and vanilla fosty, a chocolate frosty and a small coke and a sandwich. So wanted to act like a dick and try to say that's what I said. Smfh never will I order from here again..
Food: 1
Service: 1
Horrible service
Atmosphere: 1
Food: 1
Service: 1
The workers are very slow and dont no what they are doing. Forgot many things in many orders. Highly unsatisfied. Will not be going back.
Went through the drive thru this evening & ordered 2 Biggie bags, one was a medium sized,with a Jr. Bacon Cheeseburger & the other Biggie bag was the Chicken BLT & another Chicken BLT. Got home, we sat down to eat & one of the nuggets only had 3 in the container, the medium fries was only half full, the small had maybe 10 fries total in the box. Called to speak to a manager, he told me that the Biggie bag "small fry" is only a "jr small", NEVER in the history of ordering a Biggie bag have i EVER gotten a "Jr Fry", This Wendy's located on Broadway has seriously gone down hill! Don't go there after 6pm, it's ratchet & raggedy!!! The manager on duty would not give me his name. I used to enjoy Wendy's but I'll never find a way to go back, not even for a Frosty!!!
Atmosphere: 1
Food: 1
Service: 1
Walked in at 5 pm. and couldn't get waited on. Stood at the front counter for 5 minutes and was never even acknowledged. Turned and walked out.
Atmosphere: 1
Service: 1
Tried to review issue with order instantly confronted with negativity still was short an item that they took out of the bag that was in there originally very upset with this do better
Atmosphere: 1
Food: 3
Service: 1
Asked to cancel and refund an order and was refused, glad to know your restaurant is doing bad hopefully they close as well
Made drive thru order of a Dave's double large combo. Fries were luke warm and limp so asked for fresh hot crisp fries. They were hot, more of small fry amount, tasted like fish and were like leather to the bite so to the trash they went. The Dave's double wasn't hot or fresh either. There was no cheese nor onion or pickle on it. The edges of the burger patties were very dark, hard and dry. There was a weird after taste like a peppery metallic which is hard to describe. The diet coke tasted bad. To much carbonated water and not enough cola flavoring. No receipt was given but for close to $14.00 for 1 fast food meal that ends up in the trash and down the drain it is extremely over priced. Apparently a better manager is needed that cares about providing quality products. It was the manager that had the nerve to take the whimpy fries and few seconds later hand me the leather fries. I won't be going to this Wendy's again for quite a while. Maybe try in 6 or more months again because last couple of times it hasn't been a good experience with the quality of food.
Atmosphere: 3
Food: 1
Service: 3
I came here on Monday, November 25 at 8:45 PM the doors were locked. So I went through the drive-through and they said it’s probably because they have to clean the dining room. I’ve never heard about business closing 15 minutes or more to clean the dining room
Restaurantji Recommends
The line was wrapped around the building in Dayton was only working one window it was ridiculous. But that s*** was fresh and they were very polite.
Atmosphere: 3
Food: 5
Service: 4
Drive thru was going fast. The person who gave me the food was a lot friendlier than the person who took my money. Glad I ended on her ?
Food: 5
Service: 4
The line was wrapped around the building in Dayton was only working one window it was ridiculous. But that s*** was fresh and they were very polite.
Atmosphere: 3
Food: 5
Service: 4
Blah...it's fast food
Atmosphere: 1
Food: 1
Service: 1
The food is normally good but lately I’ve been having to get bun-less due to a new allergy. Every time I’ve gotten a different sandwich -sometimes no condiments, no cheese, missing veggies… y’all it’s just the Dave’s Double. Just don’t put it on bread. I’d still like everything else. ?
Atmosphere: 4
Food: 2
Service: 3
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