KFC
3925 S Hamilton Rd, Groveport
(380) 280-0030
Recent Reviews
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We love this location. We have never had a bad experience here. They always get our order correct. The staff has been friendly and helpful. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich Combo, Not a Chicken Sandwich, Chicken Wing, Fried Chicken, Fill Up Box, Mashed Potatoes & Gravy, Dr Pepper, 10 PC Nuggets, Mtn Dew, 8 PC Tenders Meal, Cole Slaw, Spicy Chicken Sandwich
Forgot my biscuits.shameful.
Service: 2
Terrible and rude attention from the order taker to the people in the vehicle…we had to leave
Service: 1
The only reason this is getting three stars and not less because one young lady here was holding it down.
I’m gonna say the “grinch” in holiday spirit because she needs to let her heart grow three times the size. Was rude when I ordered, was rude to me when I paid, was rude to myself and another customer who were waiting on our food. She stood between both the front of our cars and stared at us for at least a solid 30-40 seconds. So the other couple in the car next to me asked her who she was looking for. She said the meal and it was mine, then I took the food, thanked her, and left. Then got down the street and saw they forgot half my order which was missing a six piece chicken finger, and two of my pieces of chicken, and my drink.
So I turned around and went back. The other couple who had an order before me originally was STILL waiting on their order and now inside. While the “grinch” was outside on her phone while one young lady was inside holding the place down by herself. Greeting everyone kindly, both inside and out. I told her what happened and when “grinch” walked in she asked me why I brought my food back. I told her half my order was missing. She then proceeds to say “well I was waiting on your tenders”. NOT ONCE did she ever say that when I was originally getting my order.
The young lady proceeded to apologize, got me the rest of my order, and apologized again. She went above and beyond trying to apologize for her coworker.
While I hear the “grinch” in the background being rude to others in the drive through, and telling someone she only listens to and responds to her “boss” and no one else.
The young lady I want you to know your kindness will go along way, and with your wonderful customer service! I would give you a 5star as an individual!
Atmosphere: 3
Food: 4
Service: 3
Asked for honey for my biscuit and did not receive it.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fried Chicken, Cole Slaw
Assured me the honey was in the bag for the biscuits, sadly the biscuits weren’t there.
Atmosphere: 1
Food: 1
Service: 1
This location is horrible. Every day they have a different issue. Tonight they can’t take drive-thru orders. So, they expect you to drag your children out into the cold to place an order for food that will take 30 minutes…. not to mention they’re always out of everything!!!! The they’ll have you go back to the car and wait for your food to be ready.Do better!
Atmosphere: 1
Food: 1
Service: 1
I just received a rude response from the cashier. I specified what I wanted in my order, she charged me more and told me she wouldn't give me a refund. It's okay if you don't have refunds, but next time pay more attention. She simply said bad words to me. I definitely do not recommend this branch. The lady didn't have a badge, but she has braids that are too long and nails that are too long to work in a food establishment.
Atmosphere: 1
Food: 1
Service: 1
I go buy a $9 classic chicken sandwich, a LG Mac n cheese with a fry and LG drink. The LG drink looks like a medium drink, the fries aren't fresh and the chicken sandwich which is supposed to have a chicken patty on it and the picture on the drive thru menu looked like a nice size just to get 2 skimpy chicken tenders on it. When calling the manager, she expects me to just get home from working all day to not eat my sandwich and take my sandwich back up there with my receipt to replace it. I will NEVER go that KFC again. It's a joke to be paying for something to not getting what you paid for and to just not replace it with a receipt. I'll be damned if I get back in my car to run back up there for them to fix my sandwich the way it's supposed to have been. I'll definitely be contacting corporate. Horrible service!!!
Food: 1
Service: 3
The staff members are very rude and arrogant, they don't listen to your order carefully and pick as hey like and compel to buy high priced order.
I request management to not to hire this kind of ppl.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Missing part of my order and waited at counter forever for the manager to finally come back inside from talking to her friend in parking lot who was parked out there. Manager was outside most of the time we were eating inside. No one’s paying attention in there. Very poorly run. One girl was trying to do everything because her manager wasn’t around. Figured I’d try kfc again after a while and I now see why I haven’t been in so long.
Atmosphere: 3
Food: 3
Service: 1
Went through the drive thru around 1pm was told to wait. 10 minutes later I’m told over the speaker “WE’RE OUT OF CHICKEN TOO BAD BOO”.
This place is a joke
This is the second night I've come here at 9:50 at night trying to order food for me and my family and tonight I show up at 9:50 and get told that they don't have no chicken on the bone and they're not making no more chicken on the bone because she's the only cook and she doesn't feel like it because she's the only one here but yet you guys close at 11:00 I am so sick of this
Atmosphere: 1
Food: 1
Service: 1
I have visited this several times over the last year, I can't remember a time when they had pot pies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
They are so unprofessional and rude.
Atmosphere: 1
Food: 3
Service: 1
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