Tim Hortons
3737 S Hamilton Rd, Groveport
(614) 836-2143
Recent Reviews
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So had a wonderful experience wait a little longer so I’m gonna take my order but it was OK. They made my food good and all that the lady that took my order was very nice and my drink was amazing after I had a bad experience at McDonald’s I just rather come to Tim Hortons. my drink is 100 out of 100. Thank you for making my day better.
This is my last time I’m gonna buy on this store since they don’t listen to the customer what they want on the coffee! I WANT NO CREAM JUST MILK BECAUSE I’M ALLERGIC TO CREAM! I’m JUST FCKNG WAITING MY MONEY AS ALWAYS REMINDING YOUR STAFF ONLY MILK NO CREAM I KNOW THE DIFFERENCE BETWEEN MILK AND CREAM ONCE YOU PUT THE MILK ITS KINDA LIGHT AND THE CREAM YOU CAN SEE TO MUCH CREAM SEE THE PICTURE BELOW! THE ONE PICTURE WHICH IS KINDA LIGHT IS MILK AND THE OTHER ONE IS CREAM! MY GOD
They are more personable when you go thru the drive thru, than when you come in to buy. No one told us they would be right with us or a hello would have been nice. Drinks were mid.
Great food and customer service.. Very clean. Great place to stop.
Haven't been to Tim Hortons in years. The service was pretty good. The food was average with not much flavor on the bacon, eggs, and bagel. Got my order wrong, but it was corrected. Don't expect to much.
First time at this location and will definitely be our last. Started with Carol taking our order. She was incredibly rude. Got to the window where we were given the wrong order so we immediately handed it back to Jon. Carol grabs the food from Jon and slams it in the garbage and says to Jon, “ We don’t take food through the window!” - Jon was so apologetic for her behavior. Based on other reviews, looks like this is a pattern for this location. Hopefully, Management can correct Carol’s behavior and hire more people like Jon.
Lady who took our drive through order was extremely rude, it was my first time trying Tim Hortons and was confused on the menu and she had to let the world know she was having a bad day. Horrible service
Don’t even bother going here, I ordered Tim bits and they didn’t even have enough to give me and they didn’t tell till AFTER I had payed and they made me wait longer than needed on a drive thru, all I ordered was 20… takes like 20 seconds to count and check if you have enough. GO ELSEWHERE
Remember back in the day when you got an item with cream cheese and they put a bunch on. Now hardly anything.
They burn my food and serve me pork after I tell them I do not eat pork and they show no concern for customers service 👎👎
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This location is going downhill too. They might as well shut down all the Tim Hortons. I got a chai latte with a hot chocolate when I come to the window. I ask if perhaps maybe they could make it vanilla instead The worker said no it’s too late with an attitude then told me I would have to go around and get back in line with six cars behind me so I said whatever I’ll just pay then I only have two drinks and they told me to pull to the front and I just said no since it’s already too late and I already have my hot chocolate why not just wait an extra 30 seconds for the chai latte to give me half full cup of chai latte and it was entirely too strong then I go to taste my sons, hot chocolate it’s water down to where you can’t even taste hot chocolate at all can’t even taste the milk like it’s just water and a little bit of cocoa powder. You can hear the manager trying to get his line to go faster so he can make a certain time but it’s just like you you were taking peoples money and you’re not giving them adequate service just so whats the reason poor service just so you can make time, but I will be reaching out for a refund or accommodation for this issue . Customer service no longer exists n
Atmosphere: 1
Food: 1
Service: 1
Absolutely horrible establishment. When we walked in the staff was yelling at a customer who was just trying to have their incorrect order resolved which he had a receipt for. Once we were finally able to order the man beside the area was unfriendly and unknowable about the menu when I ordered a breakfast wrap. Once I left, I noticed my breakfast wrap was made with sausage and not bacon which was strictly noted on the receipt. There was no way I was going back in there to have it fixed considering they screamed at the man who was trying to do the same thing. Do not go here.
Atmosphere: 1
Food: 1
Service: 1
The washroom is disgustingly filthy.
I keep going here to get a french vanilla Cappuccino, think it'll be better next time.It's not it's watered down And management refuses to make things better knowing there's a problem with te mixture. They're skimpy with the cream cheese on bagels.And when you ask for more you're being overcharged for something that should have been right the first time. I have always loved Tim's now I'm just not happy with this location it's better on sunbury
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Donuts
Our order was incorrect. We received 2 boxes of 6 count instead of the 2 boxes of 12 count. The doughnuts were those flavors no one eats. We ordered Tim bits mix and they were mainly chocolate and stale. Spent almost $50 on food that is awful.
Food: 1
Service: 1
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