This is the place to come if you don’t care about getting what you ordered and enjoy talking to incompetent robots
James Smith (JBSmith)
The salads are still very good after having them for years. It's the same high quality great tasting product each time I order it. The drive through operates very well with traffic continuously moving at a good pace. No chance of me starving sitting in the drivethrough, but I appreciate their speed and attention to detail. The crew seems to work very well as a team.
Atmosphere: 5
Food: 5
Service: 5
Yourlipscrusty
I waited almost 30 mins in the drive thru for some chicken nuggets, only for them to mess my order up. The food is mid, the customer service is horrible making the overall experience terrible. Would not recommend eating here.
Atmosphere: 1
Food: 2
Service: 1
SUSIE CAREY-PANKEY
Negative AI AI didn't get my order correct When ever I request a hamburger build AI ignores the request Sandwich had to be corrected at the window
Atmosphere: 3
Food: 4
Service: 2
Tim B
Might be the worst Wendy's in central Ohio. I would not be shocked. Consistently terrible service and slow wait times. Also, they close the dining room so often it makes mobile ordering miserable unless you choose the drive thru option in which you will still need to wait 15-30 minutes even though you placed your order ahead of time. Dumb AI machine to take orders because they're clearly understaffed and undertrained. I get it's not an easy job (I hate food service work) but at the same time it's insane how little they care.
Atmosphere: 1
Food: 3
Service: 1
Malika Horton
My order was completely wrong. I waited ten minutes on fresh fries because the fries I received were cold. The staff was very rude
Atmosphere: 1
Food: 1
Service: 1
Charlotte A Rabideau
Im updateing this for today dec 4 2025, @ 1:10pm your window woman needs to smile and quit giving ugly looks,, just asking simple questions not polite.. don't appreciate when I ask for Ranch,, they give e me Mayo instead and my French fries were half full, I guesse that's how they feed their selves,, you really need to check this store today,, I'm not gonna come here no more, when I'm not getting what I paid for
Atmosphere: 1
Food: 5
Service: 1
trent deemer
Honestly this location has to be the slowest location. Surprises me there is a huge corporate office here in Columbus yet this location each time has taken 20-30mins for my food in the drive through. This place has always never had reliable employees managers switching like crazy. There is something about this store that needs brought to the right attention. I waited 26 mins for a JBC biggie bag meal. Ridiculous. Half the fries and nuggets I got was colder than just picking them off the floor. Get better employees here or train more people. This is a high traffic area and it’s surprising you can’t even push 4 cars through here in a timely manner. Y’all got timers for the drive through. Look them up. This location is Trash Wendy’s! Maybe with different managers and different leadership this place could thrive. But right now it’s nothing but down hill.
Atmosphere: 1
Food: 2
Service: 1
Jerald Parker
They have the ai order crap at there drive thru. Gave my wife a hamburger bun no meat no sauce. But she ordered a number one only pickle and onion. Ai crap can’t get the orders right
Almost everyone at this Wendy's should be fired. No one has any customer service skills whatsoever. A disgrace to Dave Thomas. Avoid at all costs
Atmosphere: 1
Food: 3
Service: 1
Rae Bupp
They ran out of coffee and breakfast frys at 630am
Atmosphere: 3
Food: 2
Service: 2
Kayla
To the person who made my wendys potato today & hooked it up & gave me all the extra fixins on the side, i hope both sides of your pillow are always cool, your socks always match, your coffee (or tea) is always the perfect temperature, and your Wi-Fi never cuts out during important moments. We could use more people who really try to do their job correctly, even if the job is mundane thank you. Sincerely a girl who was very happy with her potato.
Atmosphere: 4
Food: 5
Service: 5
Becky Rae
So very slow, took 30 minutes to get our food. The drive thru was going quick but going inside was awful!!
Atmosphere: 1
Food: 4
Service: 1
Lamont Bryan
It's a Wendy's. There have been some changes in the way they make the food, from the time I used to work there in high school. But they remember that families frequent their establishment because of the food quality and value. Unlike their competitors that act as though they suddenly are Michelin 5* fare. The value menu may have gone up in price some, but at least I feel like I've eaten something. That hot, steaming, mouth watering bag of McFlavored Air! Always leaves me unfulfilled.
The inside is never open.......
Atmosphere: 1
Service: 1
This is the place to come if you don’t care about getting what you ordered and enjoy talking to incompetent robots
The salads are still very good after having them for years. It's the same high quality great tasting product each time I order it. The drive through operates very well with traffic continuously moving at a good pace. No chance of me starving sitting in the drivethrough, but I appreciate their speed and attention to detail. The crew seems to work very well as a team.
Atmosphere: 5
Food: 5
Service: 5
I waited almost 30 mins in the drive thru for some chicken nuggets, only for them to mess my order up. The food is mid, the customer service is horrible making the overall experience terrible. Would not recommend eating here.
Atmosphere: 1
Food: 2
Service: 1
Negative AI
AI didn't get my order correct
When ever I request a hamburger build AI ignores the request
Sandwich had to be corrected at the window
Atmosphere: 3
Food: 4
Service: 2
Might be the worst Wendy's in central Ohio. I would not be shocked. Consistently terrible service and slow wait times. Also, they close the dining room so often it makes mobile ordering miserable unless you choose the drive thru option in which you will still need to wait 15-30 minutes even though you placed your order ahead of time.
Dumb AI machine to take orders because they're clearly understaffed and undertrained. I get it's not an easy job (I hate food service work) but at the same time it's insane how little they care.
Atmosphere: 1
Food: 3
Service: 1
My order was completely wrong. I waited ten minutes on fresh fries because the fries I received were cold. The staff was very rude
Atmosphere: 1
Food: 1
Service: 1
Im updateing this for today dec 4 2025, @ 1:10pm your window woman needs to smile and quit giving ugly looks,, just asking simple questions not polite.. don't appreciate when I ask for Ranch,, they give e me Mayo instead and my French fries were half full, I guesse that's how they feed their selves,, you really need to check this store today,, I'm not gonna come here no more, when I'm not getting what I paid for
Atmosphere: 1
Food: 5
Service: 1
Honestly this location has to be the slowest location. Surprises me there is a huge corporate office here in Columbus yet this location each time has taken 20-30mins for my food in the drive through. This place has always never had reliable employees managers switching like crazy. There is something about this store that needs brought to the right attention. I waited 26 mins for a JBC biggie bag meal. Ridiculous. Half the fries and nuggets I got was colder than just picking them off the floor.
Get better employees here or train more people. This is a high traffic area and it’s surprising you can’t even push 4 cars through here in a timely manner.
Y’all got timers for the drive through. Look them up. This location is Trash Wendy’s!
Maybe with different managers and different leadership this place could thrive. But right now it’s nothing but down hill.
Atmosphere: 1
Food: 2
Service: 1
They have the ai order crap at there drive thru. Gave my wife a hamburger bun no meat no sauce. But she ordered a number one only pickle and onion. Ai crap can’t get the orders right
Atmosphere: 5
Food: 1
Service: 1
Restaurantji Recommends
Almost everyone at this Wendy's should be fired. No one has any customer service skills whatsoever. A disgrace to Dave Thomas. Avoid at all costs
Atmosphere: 1
Food: 3
Service: 1
They ran out of coffee and breakfast frys at 630am
Atmosphere: 3
Food: 2
Service: 2
To the person who made my wendys potato today & hooked it up & gave me all the extra fixins on the side, i hope both sides of your pillow are always cool, your socks always match, your coffee (or tea) is always the perfect temperature, and your Wi-Fi never cuts out during important moments. We could use more people who really try to do their job correctly, even if the job is mundane thank you.
Sincerely a girl who was very happy with her potato.
Atmosphere: 4
Food: 5
Service: 5
So very slow, took 30 minutes to get our food. The drive thru was going quick but going inside was awful!!
Atmosphere: 1
Food: 4
Service: 1
It's a Wendy's. There have been some changes in the way they make the food, from the time I used to work there in high school. But they remember that families frequent their establishment because of the food quality and value. Unlike their competitors that act as though they suddenly are Michelin 5* fare. The value menu may have gone up in price some, but at least I feel like I've eaten something. That hot, steaming, mouth watering bag of McFlavored Air! Always leaves me unfulfilled.
Atmosphere: 4
Food: 4
Service: 5
Loading...