Chili's Grill & Bar
3393 Princeton Rd, Hamilton
(513) 895-6222
Recent Reviews
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watered down marg
We came for dinner and waited five minutes to be seated, but after waiting an additional 20 minutes without a server ever attending to us, we had no choice but to leave. The restaurant was noticeably unclean and did not appear to be properly sanitized, making me uncomfortable placing my child at the table.
An average U.S. chain restaurant with a lively atmosphere. The waitress was attentive and efficient—neither particularly friendly nor rude. I ordered the bacon quesadillas, but they arrived with chicken instead, and unfortunately, they weren’t very flavorful.
The restaurant is quite noisy, which might not be ideal if you’re looking for a quiet meal. However, they do offer a good variety of options on the menu, so it’s still worth considering
Atmosphere: 4
Food: 4
Service: 5
When your waitress has bad days and decides to tell you about it every time she comes to your table it ruins the family night you had planned for. Everyone has bad days but there's always a time and place for it.
Atmosphere: 2
Food: 3
Service: 1
This is the second time we’ve had Chili’s mess up the order. We’re paying for the delivery service and would appreciate quality control. Tonight, we ordered chicken tender combo meal with a salad and fries. They shorted us the salad. Why is this so hard?? I bet you they don’t treat their in person patrons with such a lack of consideration. Annoying because we like their food. If it actually gets to us.
Atmosphere: 1
Food: 4
Service: 1
Is good
Atmosphere: 5
Food: 4
Service: 4
We enjoy dining at Chili's, always great food! Sometimes the servers arent always as good as previous visits. Its hit or miss depending on who serves you. But the bacon ranch casadias with their homemade ranch is my favorite!!! The lights are usually dim, and lots of chatter so it is a lively atmosphere with awesome music l. We always feel welcomed at this specific location!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Salad, Chips & Salsa, Corn on the Cob, Nashville Hot Mozz - Shareable, 3 for Me
Pathetic service . We clearly ordered the food with no meat due to allergies and the server acted as if she is new and got a beef burger . I called the supervisor and all he had to say was sorry .
Atmosphere: 1
Food: 1
Service: 1
This post is for this location only! On Saturday 02/01/2025 we arrived at around 2:45 pm. After entering the establishment we were told it would be a 20-30 minute wait. We told the host that would not be a problem gave our name and number, she said she would text when our table was ready. After about 45 minutes we went back in to see what was going on to realize she forgot about us. She was scrambling around to try and get us into a table like it was our fault. One server came to get our drink order. She was nice and told us our server would be around to take our order. When our server came she was RUDE. Her words umm are you ready to order now or what, she will bring your drinks out when they are done. We promptly ordered. She expressed it will be out when it’s done. Our drinks arrived one was completely wrong. We did ask about it being wrong and she said they could not make it correctly due to not having the correct ingredients. We would have like to know that before it was made because we would have gotten something else. We kept the drink brushing it off to not a big deal. But she also did not care enough to ask if it was ok or anything but just walking away not wanting to be bothered with us. Once our food came at first everything looked fine. But after we started eating it was not ok!!! Pick 3 ribs, chicken and sausage platter. The ribs tasted old hard and dry. The chicken strips were literally stuck together in a battered ball and not fully cooked. The sausage also did not taste right like something was off. Our second meal was pick three trio. The mozzarella sticks were the only thing good. The big mouth slider were inedible. The buns were hard and BURNT and the meat had a very odd taste. The chicken for this order was also undercooked with a very weird texture. We have ate at other chiles and never had any issues. There is definitely a problem with this location and the server we had. She was extremely unfriendly with us. When we asked for our second drink it was like it was a problem. After dropping off our drinks she told us we could pay at the table making us feel as she wanted us to leave. Would NOT RECOMMEND EATING AT THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nashville Hot Mozz - Shareable
The waitress was extremely kind and helpful. The management not so much.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
This is one of the better Chili's I've been to. Food is consistently good and the service is better than most restaurants.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mouth Bites 4 Mini Burgers with Cheddar Cheese Bacon & Onions, Corn on the Cob, 3 for Me
In the middle with the food, it's not the worst I've had, nor it's the best I have ever had! I usually give second chances, hopefully it is better next time! I will say the shrimp 🍤 fajitas was the best thing I did have out of the trio and the tea is also good!
Atmosphere: 5
Food: 3
Service: 5
Gotta love that triple dipper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nashville Hot Mozz - Shareable
Are waitress was very rude. She asked for a tip. She talked about her bills. Told me I shouldn't eat there if I couldn't tip her.
Atmosphere: 1
Food: 1
Service: 1
I received a text that would not come in until they confirmed by text that my order was ready and the message never arrived. When I picked up my order it was already cold.
Atmosphere: 2
Food: 3
Service: 1
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