Smallest burrito i have ever received and its a $19 burrito. Supposed to have extra ingredients that i paid $7 for and the burrito fits in the palm of my hand its a bit ridiculous. This location always has an issue either the food is way overcooked or you get very small portions. 2.8 stars is well deserved. BE AWARE YOUR $ GETS YOU NOWHERE.
Atmosphere: 3
Food: 1
Service: 3
Jimmy Kes
How you out of steak at 1:30pm lol. I promise you they’re out of something every time. Go to the chipotle on the east side. This one is terrible.
Atmosphere: 1
Food: 1
Service: 1
Chris Cunningham
Drove 25 minutes to pick up my chipotle and when I got home my order was wrong. Drove back to get it fixed, drove home, opened my bowls again and they were still wrong. By far the worst chipotle experience I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
David Hoekstra
Salad with chicken, onions/peppers, etc. Was very good
Atmosphere: 4
Food: 5
Service: 5
Dan Acton
Service friendly, good, & accurate. Downsides: the music blaring from overhead. Guacamole had piece of avocado 1/2 the size of a tennis ball.
Atmosphere: 1
Food: 4
Service: 4
C A
These employees need to start putting some more on these bowls, we get it but for 12 bucks this is probably 6 bucks.
Asya Haywood
Walked in about 9 :00 p.m. on a Friday was told by manager they were out of the honey chipotle chicken another employee said they had a little bit left on the counter I didn’t ask could she just mix what was left? I’ll take that. She then proceeded to tell me that she didn’t feel like making anymore and that she was it. If this is the type of service you guys are giving no wonder you have 2.8 stars on reviews absolutely ridiculous. It’s one thing to be out of it, but the simply tell the customer you don’t feel like making it Won’t be going back to this location
Service: 1
Alex Ambrose
WORST Chipotle EVER!! definitely recommend skipping the stop and going somewhere else! they are always out of stuff! The attitude of employees sucks! Will never be back! Thanks so much for the awful experience!
Atmosphere: 1
Food: 1
Service: 1
Courtney Faith
You should really allow your customers to speak to your employees and not a robot.
Atmosphere: 1
Food: 1
Service: 1
David Bowling
Idk but last 3 times I've went in here they was out of multiple items and had to leave.. Don't know how it can operate like this
I ordered 4 burritos. 2 with honey chicken and 2 with regular chicken, added queso, black beans, cheese, corn salsa, and sour cream. Instead I was given four burritos with nothing but rice and beans. Absolutely dry and nasty dinner. This is the second time this location has messed up my order. We will not be returning
Atmosphere: 1
Food: 1
Service: 1
Rebekah O'Meara
this place can’t seem to get it together. it’s served AWFUL quality for years now. just save your money
Atmosphere: 1
Food: 1
Service: 1
Jerry Nafe
White rice was way undercooked and crunchy. Steak was very gristly and chewy, had a weird dog food taste to it. I feel like it might have been old from the day before. Worst chipotle location I’ve ever been to.
Sarah B
This is now the umpteenth time we have ordered from this location, and not gotten what we ordered. Instead of being offered a refund, they give you a chit on the app for complementary chips. Then, they say “they’re out of chips.” That you PAID FOR. I ordered a salad, with chicken, brown rice, fajitas veggies, half and half pinto and black beans. Tomato salsa, Corn Salsa, and green salsa, sour cream and guacamole. This is what I received after spending $14 for a “salad.” It is chicken, white rice, black beans, lettuce, sour cream and corn salsa. That’s it. Trust, I picked it apart to figure out where my fajita veggies were hidden, the guacamole that cost an extra $2.00; or my tomato’s, and pinto beans and honestly the lettuce since it’s supposed to be a “salad”. On a scale it weighed 0.8 oz excluding the bowl it came in. I’m sorry… for $14? Nasty workers, waiting in line and no refunds? I won’t be back.
Per the copy/paste response, that I’m unable to respond to. No. I won’t reach out for a non/refund. How about you hire completely vetted adults. Not 16 year olds who can’t read English, or 30 year olds addicted to crack. This is Hamilton Ohio, not Miami. You would think an investment this large in such a tiny transient town, would be worthy of ensuring the staff are capable of comprehending instructions and following through, ESPECIALLY considering their wages are far higher than many other restaurants and businesses that surround them. Absolute shameful practices going on here.
Smallest burrito i have ever received and its a $19 burrito. Supposed to have extra ingredients that i paid $7 for and the burrito fits in the palm of my hand its a bit ridiculous. This location always has an issue either the food is way overcooked or you get very small portions. 2.8 stars is well deserved. BE AWARE YOUR $ GETS YOU NOWHERE.
Atmosphere: 3
Food: 1
Service: 3
How you out of steak at 1:30pm lol. I promise you they’re out of something every time. Go to the chipotle on the east side. This one is terrible.
Atmosphere: 1
Food: 1
Service: 1
Drove 25 minutes to pick up my chipotle and when I got home my order was wrong. Drove back to get it fixed, drove home, opened my bowls again and they were still wrong. By far the worst chipotle experience I’ve ever had
Atmosphere: 1
Food: 1
Service: 1
Salad with chicken, onions/peppers, etc. Was very good
Atmosphere: 4
Food: 5
Service: 5
Service friendly, good, & accurate. Downsides: the music blaring from overhead. Guacamole had piece of avocado 1/2 the size of a tennis ball.
Atmosphere: 1
Food: 4
Service: 4
These employees need to start putting some more on these bowls, we get it but for 12 bucks this is probably 6 bucks.
Walked in about 9 :00 p.m. on a Friday was told by manager they were out of the honey chipotle chicken another employee said they had a little bit left on the counter I didn’t ask could she just mix what was left? I’ll take that. She then proceeded to tell me that she didn’t feel like making anymore and that she was it. If this is the type of service you guys are giving no wonder you have 2.8 stars on reviews absolutely ridiculous. It’s one thing to be out of it, but the simply tell the customer you don’t feel like making it Won’t be going back to this location
Service: 1
WORST Chipotle EVER!! definitely recommend skipping the stop and going somewhere else! they are always out of stuff! The attitude of employees sucks! Will never be back! Thanks so much for the awful experience!
Atmosphere: 1
Food: 1
Service: 1
You should really allow your customers to speak to your employees and not a robot.
Atmosphere: 1
Food: 1
Service: 1
Idk but last 3 times I've went in here they was out of multiple items and had to leave.. Don't know how it can operate like this
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I ordered 4 burritos. 2 with honey chicken and 2 with regular chicken, added queso, black beans, cheese, corn salsa, and sour cream. Instead I was given four burritos with nothing but rice and beans. Absolutely dry and nasty dinner. This is the second time this location has messed up my order. We will not be returning
Atmosphere: 1
Food: 1
Service: 1
this place can’t seem to get it together. it’s served AWFUL quality for years now. just save your money
Atmosphere: 1
Food: 1
Service: 1
White rice was way undercooked and crunchy. Steak was very gristly and chewy, had a weird dog food taste to it. I feel like it might have been old from the day before. Worst chipotle location I’ve ever been to.
This is now the umpteenth time we have ordered from this location, and not gotten what we ordered. Instead of being offered a refund, they give you a chit on the app for complementary chips. Then, they say “they’re out of chips.” That you PAID FOR. I ordered a salad, with chicken, brown rice, fajitas veggies, half and half pinto and black beans. Tomato salsa, Corn Salsa, and green salsa, sour cream and guacamole. This is what I received after spending $14 for a “salad.” It is chicken, white rice, black beans, lettuce, sour cream and corn salsa. That’s it. Trust, I picked it apart to figure out where my fajita veggies were hidden, the guacamole that cost an extra $2.00; or my tomato’s, and pinto beans and honestly the lettuce since it’s supposed to be a “salad”. On a scale it weighed 0.8 oz excluding the bowl it came in. I’m sorry… for $14? Nasty workers, waiting in line and no refunds? I won’t be back.
Per the copy/paste response, that I’m unable to respond to. No. I won’t reach out for a non/refund. How about you hire completely vetted adults. Not 16 year olds who can’t read English, or 30 year olds addicted to crack. This is Hamilton Ohio, not Miami. You would think an investment this large in such a tiny transient town, would be worthy of ensuring the staff are capable of comprehending instructions and following through, ESPECIALLY considering their wages are far higher than many other restaurants and businesses that surround them. Absolute shameful practices going on here.
Great place
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